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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Liliana Andreina Q.'s profile image
Liliana Andreina Q. 
6 years ago

Great tool for email marketing. Very useful to increase the sales of the company, it has also helped me to organize my lists of clients, I think it is a great tool for any type of business. Pros It is a very useful tool for any type of business, allows you to create very effective email marketing campaigns, contains very good quality and highly customizable clip art that will provide a great visual style, we can also segment our contact lists in a very simple way. Cons The technical support is not so good most of the times w... read more

Kelli F.'s profile image
Kelli F. 
6 years ago

One of the easiest ways to stay in touch and create customer loyalty. Pros Constant Contact allows our business to create customer loyalty. It is a small price to pay verses paying for mail pieces and postage! Cons It is not the easiest thing for everyone to learn. It seems like one or two people per organization will be in charge of this task. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

User friendly and pretty straight forward with a decent number of templates Constant Contact provides a great way to track open rates, click rates and who unsubscribed, to help us figure out what methods work best when reaching out to our customers. Pros The preview option is very helpful when reviewing the final email. I often find that I didn't link an image when I thought I did. Cons The uploaded photos section seems a little outdated and could possibly be upgraded. I think a drag and drop section might be nice, or even... read more

Lorie M.'s profile image
Lorie M. 
6 years ago

Easy way to send out emails to my sphere Pros It's easy to customize my email marketing as well as upload and delete contacts from my lists. I like that you can customize your emails to your liking. Cons It looks different on multiple email platforms. Sometimes on gmail the format is perfect while on Outlook it looks distorted  

Chelsea M.'s profile image
Chelsea M. 
6 years ago

Expensive but useful Pros It has a low bounce back rate and you can save a lot of different email lists, which is very helpful. It saves each list with answer/bounce stats. Cons Building an email is not very intuitive and the software is not very fluid. I want to be able to make my email look a certain way and sometimes I just can't, but not because of me, but because of the software limitations. 

Melissa H.'s profile image
Melissa H. 
6 years ago

Recommended by many of my peers, but found a different solution for me Pros Easy to use with the drag and drop editor, which is great for beginners to produce a quality looking email Cons The only con I can think of is that the user interface could use a facelift to make it more "modern" and intuitive 

Shayle M.'s profile image
Shayle M. 
6 years ago

Constant contact is great for small companies e-blasts Pros Constant contact offers an easy to use system that is overall affordable. You can schedule email blasts to occur regularly, and pull up old ones to make changes and resend quickly with very little effort which is nice. You can add links to all social media to promote your business even more. Cons The fees can be frustrating depending on what you are doing that month, or period of time. ould be nice to have a pay per use option instead of monthly fee for the smaller ... read more

Kalli L.'s profile image
Kalli L. 
6 years ago

I need to communicate with a lot of people. Pros The ease of communication when using Constant Contact has helped In my everyday tasks. I need to put a lot of information out to a lot of people this is my favorite software for communication. I love all of the templates they offer as well. Cons There's not a whole lot I don't like about it, I do think there should be more functions. There are often glitches, they seemed to have resolved that issue, I haven't had an issue in quite some time. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Use as an email blast software, sending out marketing emails to clients/customers Pros The drag and drop features are great as well as the ability to segment my email lists based on the email/client/target. Cons The customer service dept is frustrating to work with. As is some one the email limitations. Ever 10,000 emails uploaded freezes the account and it takes almost an act of god to release and send the email.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.