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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Jen F.'s profile image
6 years ago

Great experience for mid size non profit Pros Easy to use- was very user friendly/common sense. Loved that we could see the open rate/bounce backs etc. Cons It didn't do absolutely everything that we needed- so the price on top of other systems was just too much for us.  

Cathy M.'s profile image
Cathy M. 
6 years ago

Very helpful customer support. Pros I really appreciated how helpful the customer support was in getting help with the interface and answering my questions. Cons I thought it was difficult to find everything I needed in the interface which made it difficult to complete my job quickly.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Constant Contact is feature-rich, but confusing and over-stuffed Pros Constant Contact let's users do simple email marketing, with a multitude of features most will never use. Their experience is greater than most programs because they've been around for a long time. Their analytics are top-notch, and they've updated their template library to be up-to-par with most alternatives. Cons However, Constant Contact is simply not as user-friendly as its counterparts. The email editor itself is relatively hard to use, and at times t... read more

Chai L.'s profile image
Chai L. 
6 years ago

Easy to use newsletter program Pros It is simple, easy for my clients to update the newsletter themselves. It has great features and options that I can play around with, as well as my clients. Cons It is a bit outdated, lacks some features found on MailChimp. Nothing too bad, though. I still like to use it. 

Adam B.'s profile image
Adam B. 
6 years ago

Great service that saves time for busy companies looking to connect with their customers Pros Marketing emails and newsletters have become key for any business looking to reach their customer. This service allows you to create custom e-newsletters that are fully customizable. The templates are great and very easy to use. It's definitely worth looking into this service. Cons The "contact management" tool takes a little bit of time to learn. It's fairly simple once you get the hang of it though. 

Robin M.'s profile image
Robin M. 
6 years ago

Okay, But there are better mail programs out there It serves the purpose as most all bulk mail software does, but the price increases made it less cost-effective than others. Pros Easy of use. Able to utilize repeat templates to "brand" our company. Ability to access our stats on campaigns sent Cons Pricing. Competitively, Mailchimp offers basically the same for lesser cost. We transferred away from Constant Contact because of pricing. 

Valerio P.'s profile image
Valerio P. 
6 years ago

Good choice, with good reputation Excellent program, but due to its complexity, it lagged behind its competition. However, it is still a very good alternative to send email marketing reliably and efficiently. Pros For many years this was the reference for sending email marketing campaigns in our company. This changed with the arrival of Mailchimp; however, even today it is still a good alternative. Cons We stopped using it because at the design level it had lagged compared to the new alternatives. After that they made severa... read more

Elle R.'s profile image
Elle R. 
6 years ago

Simple Email Marketing Pros Seems to be one of the most beneficial email marketing software for the price. I have tried several others and this one is my favorite when comparing price, tools, and user friendliness. Cons Can be glitchy. Is not effective if you are sending to over 100+ contacts... Great for my small non-profit 

Jonathan A.'s profile image
Jonathan A. 
6 years ago

Checked this software out while researching email marketing solutions for company. Pros Did a virtual tour of the program with a sales person. Liked it better Hubspot in terms of ease of use. Cons Wish it worked a little more like mail chimp from a design point-of-view. however, it's a more technical email software. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.