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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
6 years ago

Good for Basic Email Marketing Pros Constant Contact is great for small businesses. They have decent tracking/metrics and it is very easy to design custom emails in HTML. Cons If you're a mid or large sized company, you might want to look into something more robust. Constant Contact is great for it's price, but once you start getting into email campaigns, you want software that can be even more customizable and automated for drip campaigns. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Great Experience when using this program! Pros I found that sending out Newsletter Blasts to a lot of potential leads this was incredibly helpful for. I needed to get the word out about a new program we were launching and we were able to send it to people all across the country. Cons I found with Constant Contact that if you are not able to do design with your newsletters right the first time and need to move things around it can get tricky to utilize. 

Mariah K.'s profile image
Mariah K. 
6 years ago

Great for our business! Pros Constant Contact as it allows you to track how your emails are doing. You can have subscribers lists so you can send certain campaigns to certain groups. Being able to keep track of real time results is a big plus. Cons Templates are harder to manage. Must use their templates. Flexibility on autoresponders would be great to have . 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Great tool! Pros I like that I can send a communication out internally within the company, externally to clients, or both, to reach a larger audience. I also like the editing tools within Constant Contact that help me to build my campaigns and have them look nice aesthetically. Cons It is difficult to move content, specifically images, on the page sometimes to format it the way that I envision it. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Don't look at another software, THIS IS THE ONE FOR YOU! Pros complete ease of use! you can know nothing about HTML and make the most phenomenal messages in minutes! For event attendance where people register guests, it adds new lines for them to fill out information per each guest, then adds them to a separate line when pulling a roster. Cons  

Annie K.'s profile image
Annie K. 
6 years ago

I use Constant Contact to send a weekly email to parents and parishioners. I am able to send an attractive email to the families in our program. It is not too difficult to personalize it, and I have found value in the statistics that are provided. (For example, when a person recently told me that she did not receive the emails from me, I could see that not only had I sent them - she had opened them!) Pros The support is really very good, also the statistics can be interesting. It is pretty easy to use, The resulting emails ... read more

Cory R.'s profile image
Cory R. 
6 years ago

It's nice, but could look better Pros It has all of the basic functionality you'd want from a mail client, and has the ability to do custom coding. Cons Constant contact looks really outdated and clunky. It could use a refresh in design. It feels more basic than other mail clients. 

Catarina H.'s profile image
Catarina H. 
6 years ago

It's a good tool for email marketing campaigns. Easy to use and good support! Pros It's very easy to use, support team is very proactive and solves the issues quickly via chat. I never had a problem with my IP, no matter how many emails are sent out. Cons When sending a plain text email is had some margins that don't make the text email look so personal.  

Susan S.'s profile image
Susan S. 
6 years ago

I've used Constant Contact for 2 - 3 years and the cost for my usage is not the best buy. Pros I really liked the templates, formats, designs, and color combinations offered by Constant Contact. Cons The downside for me was the monthly cost I incurred for emailing my list on a monthly basis especially at a time in my business when it wasn't growing.  

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How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.