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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
6 years ago

The easiest to use program to reach your entire audience in a creative way. Its the best program I have come across to reach your mass public through email. Pros This program is incredibly easy to use for any computer user. There are step by step instructions with every kind of email you could possibly want to send. And because its been around for awhile now, their customer service is fantastic and quick to respond. You can also find how to videos on just about everything on YouTube if you ever get stuck. Cons The biggest co... read more

Carissa S.'s profile image
Carissa S. 
6 years ago

Love that it integrates with MindBody Marketing is simplified! Pros Love that it integrates with our booking software, Mindbody. Makes marketing quick and easy. Love that I can set automatic emails. Cons The more clients and emails you have the more expensive it gets. Pricing is based off of how many clients are in your system and not how many emails are sent. 

Anne S.'s profile image
Anne S. 
6 years ago

Easy to use and manages a very large email base for us. Pros Very easy to use and set up templates for bulk emails. Also program allows for grouping of recipients well. Cons  

MacKenzie R.'s profile image
MacKenzie R. 
6 years ago

Use for press releases Pros That you can set a time to send your release or newsletter ahead of time (If early in the morning or late at night). Looks nice on mobile Cons Not easy to format. Pasting with and without styles can be difficult. Video links and regular links dont always work (I've needed to cancel and re-paste several times for the program to accept the links). Processing is slow. 

Jessica W.'s profile image
Jessica W. 
6 years ago

Constant Contact is great for E-mail Campaigns Easy, affordable e-mail campaigns with good reports. Pros I liked the ease of use for creating e-mails, and managing customers information. It's straight-forward, easy to train people on, lets you connect with Google Analytics, gives you solid reports, and even suggests times to send an e-mail. Cons I wish it had better speeds for creating, and auto-saved. I also had difficulty customizing templates for my exact wants/needs. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Email marketing and event registration Pros I like that you can use Constant Contact for email marketing, surveys and event registrations. They have several templates to get you started. Cons Customer service was once very good but has gone downhill. I have also had problems with Constant Contact being "glitchy" when it is sent to Outlook.  

Karisa L.'s profile image
Karisa L. 
6 years ago

Constant Contact is a smooth way to send different mass emails to our church members & attenders. Sending emails to multiple people at once using a generic email. Pros I like that we can send generalized and personalized emails via Constant Contact. It has been very beneficial to create many different groups of contacts so that we can send newsletters, volunteer updates, prayer requests, etc. to the right groups of people within our church. Groups are easy to create and you can even copy groups and then edit slightly to cre... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

This was the first software I used when starting out my career in composing mass emails. Pros This software easily allows you to compose emails and has a ton of visually pleasing email templates. Cons When composing an email, the text boxes were sensitive and would sometimes prove to be a bit frustrating.  

Alex L.'s profile image
Alex L. 
6 years ago

Email Marketing made easy, but would love to more easily link to my website Pros The email marketing product is easy to use and makes targeted marketing efforts easy and quick. I also like the ability to push my content to social media and track which of my customers is interacting with my content. Cons It would be great to get help on an ROI model for how much I'm spending on marketing in relation to the amount of interaction and/or purchasing occurs due to that marketing effort each month/quarter.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.