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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Jenny S.'s profile image
Jenny S. 
9 months ago

Constant Contact Is Okay; Improvements Needed Honestly, Constant Contact is fairly infuriating when designing marketing emails, but it integrates with our database, so we continue to use it. And even the integration is not perfect and any time I've found issues, Donor Perfect puts the blame on Constant Contact and Constant Contact puts the blame on Donor Perfect and if I ever press further, I've been told "It's two giant systems integrating, the integration will never be perfect." So guess we're stuck with Constant Contact f... read more

Brittney L.'s profile image
Brittney L. 
9 months ago

Constant Contact Pros I like how you can attach links and track who opens the email vs who clicks to view the link. It generates a queue so I can go and reach out to those who look like they might be interested. Cons The images and attachments all have to be under a certain size. This can get a little tedious. I also find it difficult to incorporate the canva feature they have available. I am very familiar with canva but did not love the integration.  

Karen F.'s profile image
Karen F. 
9 months ago

Review of basic Constant Contact features from a small nonprofit Pros Easy place to 1) store your contact database with easy add/delete/edit/upload features, 2) send emails to all or part of said database, 3) get feedback on open/read/click rates seeing who is or is not engaging with your emails. Cons Would love more customizing design abilities in developing an email especially color and background choices. Would like easier ways to re-arrange contacts into and out of lists. Would like more customization ability when linkin... read more

Selasi A.'s profile image
Selasi A. 
9 months ago

Constant Contact good for a variety of basic features for smaller orgs Pros Many different functionalities to take advantage of besides email, like surveys, CRM management, landing pages, etc. Cons Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you can't tag accounts or edit articles). Sometimes the email editor can be a little clunky as well, but it is a drag and drop interface. 

Clarke M.'s profile image
Clarke M. 
9 months ago

Constant Contact Review Landing pages and website development.Email marketing automation. Pros Constant Contact makes it easy to create and design websites through WYSIWYG editor tools and free CSS templates. Cons Truth be told, it’s been over a decade now ever since I implemented Constant Contact and I rarely encounter issues. 

Alicia T.'s profile image
Alicia T. 
9 months ago

Good Bang For The Buck Overall, this is a good product for the price. The new AI tool is a great addition. Pros Offers a lor of value for the price. The new AI tool is good and generates quality text. Cons It's a little hard to use for new comers - could have better training tutorials.  

Josie M.'s profile image
Josie M. 
9 months ago

Easy to use! When I was using it, it was a pretty good platform. It is a little limiting on email structure, but for the most part it was a great platform! Pros It's fairly simple to use and can help keep all contacts organized. Cons You have to know exactly how to set up and organize your leads at the beginning, otherwise, it's difficult to change and re-categorize later on.  

Yosue V.'s profile image
Yosue V. 
9 months ago

Facil de usar y muy personalizable Excelente manera de crear campañas de email marketing, muy dinámico y personalizable Pros Me encanto la manera de arrastrar y soltar que tiene para crear los emails Cons Si quieres todo su potencial prepara tu cartera, ya que es un poco costoso, pero lo vale 

LaToya C.'s profile image
LaToya C. 
9 months ago

Constant Contact is Great for all Small Businesses My overall experience was that it's a win for me, I'm glad I was referred to it and now I refer people to it. Pros The pro's that I enjoy is the self explanatory and ease of the program, I can inform my customers and new clientele of everything that was goin on in my business. Cons I can not say there was nothing I didn't like, it was super easy to do and I have no complaints. This is a great program 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.