Constant Contact

Rachel I. 

on Capterra

a year ago

Very Satisfied Regular User A positive experience that never adds extra, unnecessary stress to my marketing efforts. Pros Constant Contact has been the best solution for internal and external newsletters and email campaigns. The customization tools allow us to focus on visuals without losing other necessary functions: contact organization, scheduled sending, etc. I am able to remain consistent with branding and style while simplifying the process of sending thousands of emails at once. Cons The social media scheduling func... read more

Rich C. 

on Capterra

a year ago

Great Small Business ESP Pros My clients who use Constant Contact report a high degree of satisfaction with the results. I have had very little problem with deliverability, and the designer gets better every year. Cons The social media distribution part doesn't work as well as it did. Moreover, be careful if you have Salesforce, because the integration with Salesforce was broken for months without a fix.  

Kelley M. 

on Capterra

a year ago

Great platform Pros The ease of designing emails, scheduling emails, social media management. The ability to make variations on different social platforms is huge. Creating different contact lists. Tracking open rates and clicks. Just overall a great platform for marketing purposes. Also excellent customer service. Cons Twitter (X) was recently removed and would love to have it added back. But otherwise no complaints about this platform.  

Tembi G. 

on Capterra

a year ago

Works for being in constant contact with your clients Pros What I liked most about Constant Contact was their platform, it was easy to navigate and figure out how to send email campaigns out. Cons When I was subscribed to them they had a change in their plan that affected my mailing list. Other than that things were fine. 

Alberto N. 

on Capterra

a year ago

Constant Contact has made it easy for me to create and send marketing emails to my customers. Pros The email templates are customizable and the analytics help me track the success of my campaigns. Cons I wish the pricing was more flexible for small businesses and the contact management tools were more intuitive to use. 

yago I. 

on Capterra

a year ago

Constant Contact has made managing my email marketing a breeze! Pros Easy to use, great templates, and excellent customer support. Cons Limited customization options and slightly higher pricing. 

Jessie H. 

on Capterra

a year ago

Great tool for our Cooperative I'm happy with Constant Contact and we just renewed for another year. Pros Email management is easy to add/remove addresses, whether that's by me or those signed up. I love the social media scheduler feature, I'm able to schedule posts to go to multiple platforms from one program. Cons I miss the calendar. There used to be a calendar that integrated into Outlook so I could see all of my scheduled campaigns. It developed a bug that it's not working in Outlook. It was nice that I didn't have to l... read more

Gloria N. 

on Capterra

a year ago

Constant winner with Constant Contact Great platform for a busy company to get the word out. Great email delivery service. Pros Ease of use for this platform. It does not require training. Cons upload of the contacts, you need to have in a certain format and sometimes it does not work. 

Thomas S. 

on Capterra

a year ago

Using it, but reluctantly Pros I would say the only thing I like about Constant Contact over the competitors (Mail Chimp, HubSpot) is the fact that we have our email templates in already. It is impossible to use my CRM (HubSpot) for custom email templates without upgrading to a much higher $ plan. I would prefer using MailChimp, but again, I have to pay a designer to create a new template for me. All in all CC is average as it gets but it gets the job done. Cons Cost has skyrocketed, with an annual cost of nearly $1,000 p... read more