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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Nathan B.'s profile image
Nathan B. 
a year ago

Perfect for small growing businesses Pros They offer a better trial service than other similar providers and a cheaper price point. Its very quick and easy to get started with plenty of tutorials, designs and support a long the way. Cons The social media marketing and implementation features aren't as in-depth as other similar providers. 

Emmy R.'s profile image
Emmy R. 
a year ago

Easy to use but messages get clipped Pros I appreciate the ease of use and how easy the layout is. Cons Longer messages get clipped and often recipients do not know to click to see the full message. Sometimes this causes them to miss vital information. 

David R.'s profile image
David R. 
a year ago

Clean, responsive design and intuitive list management Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages. There is strong automation capability, but we haven't utilized it to its potential. Pros Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable. Cons Formatting of text styles is clunky and time c... read more

Claire L.'s profile image
Claire L. 
a year ago

Easy to use and set up! Pros We used to use mailchimp and have seen great benefit when switching. We feel like there's more support available and a lot of helpful features that make it easy to use. Cons I wish there were more integrations available like Klaviyo but other than that, they are a great option!  

Kerry B.'s profile image
Kerry B. 
a year ago

Constant Contact is Awesome for helping me keep in contact with my customers I love Constant Contact once I figured out how to work the program Pros The ease at which I have been able to send out emails Cons Sometimes it has been hard to compose a flyer 

Verified Reviewer's profile image
Verified Reviewer 
a year ago

Easy to Use Pros It's easy to use, easy to create and manage contact lists, has the ability to create a lot of nice layouts. Cons There is no free version. Once someone unsubscribes they cannot get back on your list if they want to. 

Brittany L.'s profile image
Brittany L. 
a year ago

Bulky, Cumbersome To Learn More Than Proficiently, Ok Once You've Used For Awhile Though I have both learned how to use from the ground up as well as taught a team how to use CC. Once I learned my way about it it was okay and yes, I could then teach others how to use, but it's nothing to write home about to be honest. Pros In comparison to some of the industry's newer & more appealing dashboard-derived options, Constant Contact just can't keep up. It's a mainstay in marketing and social media sectors but I am not totally su... read more

Brent R.'s profile image
Brent R. 
a year ago

Honest Review Of Constant Contact Pros Very user friendly software, for the short time i used it i must say it is very user friendly Cons If you are looking for a software just to send emails on a day to day bases yes. But for a overall management of a online business it is not dynamic to run a full online business 

Kaitlyn V.'s profile image
Kaitlyn V. 
a year ago

Increased customer base We love to reward returning customers, we know there are a lot of choices in clothing and jewelry. We used constant contact to make sure all of our customers know about our rewards and have the opportunity to use them in store and online. As a boutique it's important that we have items our customers are looking for but may not be able find in a mainstream store. We use the surveys to find out what styles our customers are most interested in, which also makes the customer feel valued and included. We... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.