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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
3 months ago

Easy to use! Pros It's very simple to learn as a new system. Cons The event registration side is a bit more complicated.  

Michael H.'s profile image
Michael H. 
3 months ago

Excellent email marketing service for small business Personally I think it's great. Very easy to use drag and drop block style layout system for newsletters. Pros Very future orientated with AI implementation. Impressive support. We typically used email templates as we saw some that worked quickly with minimal formatting. Cons Learning curve is always there with new mail software but it wasn't that bad. 

Verified Reviewer's profile image
Verified Reviewer 
3 months ago

Great way to keep everyone informed! Pros It was a quick and easy way to get information out to everyone that we needed to in a timely manner. I enjoyed the ability to schedule when information would go out, that helped with planning and keeping in contact with whomever we chose. Cons Sometimes having a smoother interface would have been nice, but once you learn it, it works well.  

Nicole W.'s profile image
Nicole W. 
3 months ago

Great service for small and large businesses alike Pros I liked the ability to create and schedule various email campaigns as well as having a centralized database of clients who subscribe to our company’s marketing emails. The pricing is also very affordable whether you stick with the basic plan or upgrade to premium Cons There was nothing I didn’t like about constant contacts services.  

Verified Reviewer's profile image
Verified Reviewer 
3 months ago

Constant Contact needs some changes if they could fix a few minor things I would love it more than like it. Pros overall its pretty easy to use. nice templates ready to go. Cons its very difficult to do a few simple things like make the gaps in between the items less. Also, I would like more freedom in moving boxes/spaces to where I want them. like putting to pics right next to each other. Had to go to an online tutorial to help since there was none on the CC site. Still did not get it figured out. 

Robert M.'s profile image
Robert M. 
3 months ago

Ease of use and efficiency Exceptional. Did not have any issues with the software and I really got a lot out of it, particularly with surveys and marketing emails Pros The fast learning curve and how easy it was to compose a marketing email Cons I do not really have any complaints about the platform. It does what is supposed to do with a plethora of features 

Teresa G.'s profile image
Teresa G. 
3 months ago

Look no further CtCt has helped me stay in front of my customers for over 15 years. The only time my customers unsubscribe is when their child graduates from elementary school and my products are no longer of interest to them. ;) Pros I have been using CtCt for over 15 years. LOVE how easy it is to organize your contacts and create eye-catching campaigns that GET OPENED! Cons I actually cannot think of one con. I love this product! 

Muhammed Ö.'s profile image
Muhammed Ö. 
3 months ago

Constant Contact Pros I love it because I use it in the e-commerce sector for constant communication. It is especially good and successful in electronic payments. Cons Of course, it is great to have mobile access, but the application sometimes opens late. We are still working on this issue. 

Kimberly E.'s profile image
Kimberly E. 
3 months ago

One of the Best! Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors. Pros Constant Contact has the BEST customer service. Top notch! Cons At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement! 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.