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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Fernando G.'s profile image
Fernando G. 
4 months ago

Great Email Marketing Tool For Small Business Pros I like that it has robust features including automation, posting marketing campaigns on social media, and email marketing, integrates with alot of applications as well Cons the cost is a bit high and if you go over one contact into the next tier you get charged quite a bit, so you need to be careful about managing your database 

Jesse B.'s profile image
Jesse B. 
4 months ago

Constant Contact has kept my company relevant Pros I like how easy it is to use and how you can copy an old email and edit to keep the same format and style and update the content. I like the contact management so you can have certain contacts in different groups depending on who you want to target for specific emails. Cons I can't find anything to write about what I like least. 

Madeleine W.'s profile image
Madeleine W. 
4 months ago

Integrates with Wordpress, Okay Email Builder Pros It integrates with Wordpress relatively easily. Embedding sign up forms from Constant Contact on your website directly is also not super challenging. You can segment groups out of larger audiences if needed. Cons The email builder looks dated and doesn't give many layout options. Some customizations have to be done manually with knowledge of HTML. 

Jeannie V.'s profile image
Jeannie V. 
4 months ago

Constant Contact is good for beginners Overall we are happy with the service and will continue to use it. Pros If you are first setting up a business and need a user friendly email marketing software, this is it! Cons It’s take a little bit to learn to lay out emails and send correctly but that’s a learning curve for any software  

Jaykumar K.'s profile image
Jaykumar K. 
4 months ago

From Constant Chaos to Constant Contact: An Email Marketing Odyssey Constant Contact has been a perfect fit for our small business! It's user-friendly, even for non-techies like me. Designing emails is a breeze with drag-and-drop features and plenty of templates. It's great for basic email marketing and customer communication.The only drawback is the pricing as our list grows. But for now, Constant Contact is my go-to email marketing sidekick, making campaigns stand out effortlessly. Pros Forget fancy coding or a marketing d... read more

Alyson A.'s profile image
Alyson A. 
4 months ago

Does what we need it to do Pros We have had No issues with sending out yearly member surveys. Cons The Cost for a small business is more than many can handle.  

Michael E.'s profile image
Michael E. 
4 months ago

Good platform for basic emails Pros Great deliverability and creating an email template is very easy. Cons Email automation could be better as well as organization. 

Kristin B.'s profile image
Kristin B. 
4 months ago

Not My Favorite Email Marketing Platform Pros The resend to non-openers check box is the only feature that is helpful when managing campaigns that is not readily available with competitors. Cons It is reliable with sending of emails, never had a problem with scheduling or undelivered mail. 

Nancy W.'s profile image
Nancy W. 
4 months ago

Constant Contact helped me send emails to all my clients when I opened our MedSpa Great experience! It was a choice that I do not regret! Pros I was able to send emails to all my patients without much of a hasstle. Cons Having to add all my emails however I think there was an easier option to upload them and I chose to put them in one by one.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.