Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Greg A.'s profile image
Greg A. 
3 months ago

Constant Contact Solves Our Communication Problem Very positive... Constant Contact is helping our business to achieve valuable feedback from our fans, friends and followers Pros Product is easy to deploy and user-friendly. Cons Getting my email addresses and names initially populated took some time from a novice user. 

Verified Reviewer's profile image
Verified Reviewer 
3 months ago

Lacks flexibility, but provides strong options A great, out-of-the-box tool for small businesses and anyone needing email marketing, but does not have flexibility or customizability for true power users or designers. Pros A majority of the features necessary for email marketing are not only clearly labeled, but are easy to set up and begin implementing. Cons Customizing and fully optimizing email messages was difficult, if not impossible. 

Edgar G.'s profile image
Edgar G. 
3 months ago

Powerful Email Marketing Platform Great email marketing platform with friendly user interface. Pros Friendly user interface, templates and tracking management. Cons You need enough budget to start an email marketing campaign. 

Luis Guillermo P.'s profile image
Luis Guillermo P. 
3 months ago

Great crm tool Pros Constant contact has many tools to communicate effectively with customers. I do like their email marketing and survey tools, Cons The tools are high quality, but it's a bit pricey for my wallet 

S. Andrew N.'s profile image
S. Andrew N. 
3 months ago

Variety of templates and Great contact management Pros User friendly interface Good Variety of templates Great Contact management Love the reporting and analytics Cons Quite pricey, limited automation for the price, very restricted A/B testing 

Jennifer E.'s profile image
Jennifer E. 
3 months ago

Great software for email management Constant Contact is an incredible tool to manage our meeting members, our meeting minutes and easy to facilitate. The email management tool is better than any other product that I have used in the past. Pros Easy to use and manages email campaigns well. Love the contact list and campaign tracking history. Cost efficient to use for non-profit organization. Love the ability to schedule reminders ahead of time. Cons Calendar is hard to navigate at times.  

John H.'s profile image
John H. 
3 months ago

Constant Contact For Small Business Pros I really enjoy the ease of use, especially with sending out a newsletter. Cons The collaboration features could be better. 

Caitlin L.'s profile image
Caitlin L. 
3 months ago

Good email and social media management platform Pros Constant Contact's user interface is simple to understand and use no matter what your skill level is and they also offer a vast library of beautiful professionally designed templates to make your posts and emails aesthetically pleasing to your viewers. It also easily integrates with various social media platforms. Cons The cost compared to other services is a bit higher and can be harder for some smaller businesses or individuals to afford. The customer service response ... read more

Sherri-Lee W.'s profile image
Sherri-Lee W. 
3 months ago

Constant Contact is an amazing platform with great support! Very satisfied, I have been with them for 10 years. Pros Easy to use, low price point, great support, always updating and creating better options to serve us better. Cons Sometimes the platform is glitchy, but they are always responsive to fix it 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.