Cool Air USA

James A. 

on Customer Lobby

5 years ago

Great AC service The young man who came to service my air conditioner was very knowledgeable about what the issue was and how to fix it. Cleaning out the drain pipe and emptying the excess water. No issues with the excellent customer service. I just didn’t like the extra $75 that was charged to me and since I had to have roof work done the next day I didn’t feel like arguing with the guy. For that I won’t use them again but I want to make sure to note the AC tech rep was the best part of the experience. I really appreciated ... read more

Lisa C. 

on Customer Lobby

5 years ago

Excellent service Sean went above and beyond to make sure everything was fixed for me. He really does have the customers best interests at heart. Excellent service, super careful given the C void situation. 5 star service all round. Give this man a raise! 

Sonia L. 

on Customer Lobby

5 years ago

Very fast service I called with an issue at my mom’s house and they came before the scheduled appointment time. The technician explained the issue and the system repaired and working in no time. They also sent me before and after photos. Very professional 

Steven P. 

on Customer Lobby

5 years ago

from Jack to install no problem Everything worked out real well unit is great 

Charlotte D. 

on Customer Lobby

5 years ago

Very fast and professional I’ve called them and 20 minutes I had someone at my house ! David was very professional, he explained me everything he did. My AC was fixed in 30 minutes. I really recommend Cool Air USA. 

Matteo R. 

on Customer Lobby

5 years ago

Good Experience They did a great job with the installation Ithink they forgot to clear the water discharge pipe the sales person was very nice and knowledge he knew exactly what we needed,everything was instilled the next day ,works perfectly the only other think i noticed is they leveled the baseby eye did not have a level 

D W. 

on Customer Lobby

5 years ago

The tech was honest and accurate I would recommend this company to my friends. 

Kristine S. 

on Customer Lobby

5 years ago

Very Friendly and respectful and personable. He went above and beyond explaining and checking everything. Even explained what things were. 

Barry P. 

on Customer Lobby

5 years ago

As I'm able to understand the service we received, it was thorough and courteous. The technician, Mr. Ricardo, was was helpful when explaining what was being done on the service call, answering our questions and explaining the renewal procedure. We intend to renew.