Cool Air USA's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cool Air USA

5.0

About this business

We Care About Your Air We want to help your home or business, no matter what issue may arise with your air conditioner. Call us, whether you’re having problems with getting your air conditioner installed or serviced, you’re interested in improving your air quality, or you even need some work on your pool heater. 

Location details

3901 NW 16th St, Fort Lauderdale, FL, 33311, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
5.08,787 reviews
Select a rating
Robin P.'s profile image
8 years ago

Outstanding Junior, the A/C repairman who responded to my service call was punctual, polite, professional and an excellent troubleshooter. He was patient while he listened for the symptoms I described to ensure he resolved the right problem, the right way. Junior was also transparent, as he let me know what he was doing and why. I now have peace of mind, confident my problem was fixed, not just patched. 

Robert T.'s profile image
8 years ago

Their people Their technicians are always polite and the work area always left clean. Always on time or has called if delayed. 

Joan M.'s profile image
8 years ago

5 Star Service It's not easy to find a company that is this good. This was our first experience with Cool Air, USA, but it surely won't be our last. I called in the morning, and Our Technician, Chris, came within a few hours. He was exactly on time, experienced, professional, personable, polite and pleasant. He was in and out within an hour, and solved our problem with the Friedrich wall unit completely. I highly recommend this company, and I will always try to get Chris! 

Gabe A.'s profile image
8 years ago

Excellent and prompt service An emergency call on Saturday was quickly responded within hours, It was fixed in less than $200, I am very satisfied with the professionalism and expertise and will highly recommended 

Sheron D.'s profile image
8 years ago

Serviceman was not only extremely efficient but was a perfect gentleman The Technician called to advise me that he would arrive within 30 minutes which was in the window time frame that I was given when I made the appointment. He snaked the vent, washed the hose to the machine, tested the flow through the vent and left the area clean after getting a whole lot of lint from the vent 

Luis P.'s profile image
8 years ago

Excellent service done by Cool Air USA and the team I have received an excellent numerous times from Cool Air USA, and last time on October 9, 2016 Mr. Edwin S. continued providing excellent service and advice to me on how to keep my A/C unit running efficient. Thanks, Luis 

Emme S.'s profile image
8 years ago

Our Tech was great!! Our tech Chris was great! However I had to call when our 11-2 window was at an end and I had heard nothing about our service call. The home Office should keep customers in the loop when a service call takes too long and pushes back the service time for other customers. Waiting around for 4 hours when I could have been doing other things is a little frustrating. 

Sam P.'s profile image
8 years ago

Xavier is a skilled technician who educated me as to what was happening and needed with my air conditioning system. I appreciate the promptness and customer-centered service. 

art r.'s profile image
8 years ago

I reviewed my comments Ricardo called us letting us know he would be arriving soon, came in and introduced himself. Checked all areas, AC unit in garage, outside motor, inside thermostat, determined what was needed and placed order for return the next morning. Very efficient, seemed to know exactly what he was doing. I am Never happy having to pay anything when less than 3 years old and under warranty. Was told this is labour only???? 

Frequently asked questions about Cool Air USA

How is Cool Air USA rated?

Cool Air USA has a 5 star rating with 8,787 reviews. 

When is Cool Air USA open?

Cool Air USA is open now. It will close at 10:00 p.m.