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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visited the location on North Freeway. We didn’t mind waiting to be seated but after being seated, it took 16 minutes for the server to stop walking past us and actually say hello. Also, I counted at least 6 employees who were either not wearing their masks properly or just not wearing them. In fact, our server took hers off once she got to our table. To make matters worse, there is no soap in the men’s room! Come on, Black bear!
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Food was overpriced. It was alright. Definitely had better tasting food for much less.
Business response:
Dan Bothel , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Now it’s day 4 no refund of my order over $50 that was cancelled by the diner. Not by myself! They have forgotten food off an order of mine before that was supposed to be delivered. Then they made me drive to the store to rectify the situation. This is poor customer service at its finest!
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Food was cold took for ever to get waited on twice now I’ve ordered something. And they wait till I have placed the order to tell me you are out of the item I requested took 20 minutes to even get someone to take out order had a gentalman next to us waited almost a half hour after he ordered to even get his order put in the worst service I have ever had tonight for 61 dollers was so not worth it in my suggestion it will take me a while to go back after my experience tonight
Business response:
Brendon , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
My children and I went to breakfast here this morning. We came in with no mask on and nothing was said. We were seated for a few minutes and our waiter came to the table asking if we had a mask, and that we needed to have it on when we entered to be seated at the table. I told him ok, but we’re already seated. He then asked to see my mask. (?)He needed to see it, and said when we leave we need to have it on. If I refused to show him my mask we would be asked to leave. I pulled my masked out and waved it In front of him and w... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
service was fantastic but I ordered biscuits and gravy and got a dense loaf of sour dough bread. nothing was seasoned and very bland. was so disappointed.
Business response:
Sounds like we missed the mark, Sarah. Can you please send us a private message so we can follow up on this?
tried to order turkey dinners and was told its not available but I could order a hot turkey sandwich..whats the difference..bite me black bear
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
I went to try the chicken fried steak and was not impressed. The food took forever even though they were not busy. The dinner menu is ridiculously small. No side options to go with the CFS besides mashed potatoes. My green beans were soggy. Overall I feel I wasted my money. We won't be going back.
Business response:
Jennifer , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,217 reviews.
When is Corporate open?
Corporate is closed now. It will open at 9:00 a.m.