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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It hurts to have to say I don't recommend BBD. We have eaten at many different locations in the western states and for the most part they are okay. This morning we found ourselves in Mount Shasta and were pleased to see that dine in was open even though Google said it was take out only. Our waitress was friendly and while chatting I mentioned that it stunk that the worst BBD we have been to are those closest to our home. She said to reach out bc y'all actually care about customer satisfaction. I don't think either of us e... read more
Business response:
Oh no, Bobbi! Sounds like we missed the mark 😟. We are so sorry to hear that you didn’t get the full experience of feeding your inner bear. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location ... read more
the manager wants to yell at the customer cause her employees cant get orders right and make you wait for over an hour I dont recommend
Business response:
We are so sorry to hear this, Lori :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details o... read more
Service in great falls was horrible! Waited over 45 minutes for our food! Finally had to ask for to go boxes! They were not busy at all. Maybe better training of the help.
Business response:
We are so sorry to hear this, Carolyn. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The detai... read more
Yreka ca ,Well where to start I was there with family of 3 waited 20 minutes had several customers of 2 , go ahead and got seated within 2 minutes,we’ll one girls comes up to us and said “ we don’t have room for you guys”and looked at the next 2 peoples behind us and said “come on “ at that point we walked , I parked near north door and a waitress stickers her head out the door and said we have a table ready mysteriously!my fiancé said no we are done and kept saying “it’s not our faulty we are at 25% capacity and also said I... read more
Better service please. Food came out cold and the waitress never picked up the dirty dishes.
Business response:
Sounds like we missed the mark, Linda. We are so sorry to hear that you didn’t get the full experience of feeding your inner bear. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, c... read more
RecommendedMy Family and I normally frequent the Medford, OR Black Bear. Tonight I ordered food for my son and myself- actually one of the first meals I’ve had in nearly 6 days due to having bilateral pneumonia. I didn’t realize it was a pickup order until about an hour after I thought it should have been delivered. My bad- I own that. So I drive 5 minute to go pick up my order and send my 10 year old son in with gloves and a mask to simply pick up the order and go home. With times being like they are, I parked out of the way but near ... read more
Business response:
Andie, we would appreciate the chance to follow up. Would you mind PMing us, so we can get your information?
My brother and I went there Sunday Oct.5 around 6:00pm. We left around 6:35pm. He had the chicken strips and I had the fish and chips. OMFG! The food was as hard as a rock. The fried fish and the chicken strips was so hard it was like a baseball bat, like you can literally hit a home run with it. My brother didn't want to be rude so he ate the chicken strips and told me to shut up and be nice lets just deal with it. It was so painful to watch a family member go through that.
Business response:
We would appreciate the chance to follow up, Bill. Please PM us!
My husband and I and a friend thought we would try eating here since they were a new restaurant. We arrived at the restaurant before 6:00 P.M. on 9/30/2020 and had to wait several minutes for a server to come by to take our drink order. Then when our drinks arrived they were deliver by a different server. The original server never came back by our table to take our meal order and she walked by our table several times, the server that brought our drinks also walked by our table several times and never once did anyone asks us ... read more
Business response:
Oh, no! It seems like we missed the mark, Susan. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Disappointed in our meal, last night: Mt Shasta Burger: came to me without any cheese, undercooked (ordered it well done) and barely any 1,000 Island dressing. Had to send it back to be fixed, while my sweet potato fries got cold. Chicken fried steak: Not too bad, but the seasonal veggies were not cooked through, they were lukewarm. Service: watched food sit under the warmer for over 5 minutes. Was not offered any refills on drinks. Waitress was pleasant and friendly. Problem seemed to be more in the kitchen area.
Business response:
We’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff, Christina. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,217 reviews.
When is Corporate open?
Corporate is closed now. It will open at 9:00 a.m.