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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
horrible staff ,rude to the point of disrespectful...GET YOUR ACT TOGETHER.
Business response:
Olivia Gilbert , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Black Bear diner refused service because my 7 year old, with asmtha wasn't wearing a mask. I will not support them ever again.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
This morning we went into our local Black Bear where we have eaten many times and enjoyed our experience and food. I would not be sharing this review publicly but I cannot contact them directly to get a personal response on their website. We were shocked to be seated at a table that clearly had NOT been cleaned from the previous patrons. We told the hostess who got a damp rag and began very lightly to wipe first the seats and then the table with the same damp rag. She didn’t even get off some of the crumbs. I told my... read more
Business response:
Nancy Hurst , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Unapologetically horrible service. I don’t mind slow. But I’ve been here many times now, and it is always ridiculously slow, as in waiting hours to get food or drinks, and they never apologize, take ownership, or offer solutions. I truly believe the only reason they are busy is because there aren’t many other options for breakfast food around us, because I can’t believe anyone would opt for the one place that serves cold food, and treats it’s patrons as if they don’t matter.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jessica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
Food might be decent but the location I went to was a traffic jam of gathering to get in & out, no social distancing observed the taped route still makes for cross patterns. You’ve had months to figure out a traffic pattern, I was so uncomfortable and won’t be returning until employees and management have a functioning process to protect theme selves and customers.
Business response:
Annick Tolman , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
This was my First visit and I will never go again. Very poor service never got half of what I ordered. Also didn’t have dishes clean so we got plastic utensils. The kids meals are the same size as adult meals but cheaper just a heads up. The server we had also got an attitude when we told her what was wrong would not recommend this place at all!
Business response:
Thank you for providing your feedback and letting us know about this issue, Hayley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com
Really, #blackbeardiner? We ordered pickup tonight and I am super disappointed with what we got. Options selected were wrong, food was hastily thrown together, cold, and in general of much poorer quality than I’ve ever had from Black Bear in the past. For one example, this was our “strawberry French toast”.
Business response:
Courtney Jones , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
It was 99 degrees out and the location on S Virginia had an employee in a full black bear suit walking up and down the street. I told the girls up front what the temp was.. just in case no one knew. They said “we know!!!” We love you guys but come on... is a little business worth more than your employee safety????
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Just Had our food delivered. The fries were Burnt The hamburger was overcooked ordered it medium the potatoes that came with the breakfast were Burnt. I’m posting two pictures of french fries maybe you can take a lesson on how to make some good fries
Business response:
Gayle , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,217 reviews.
When is Corporate open?
Corporate is closed now. It will open at 9:00 a.m.