Corporate

Janis B. 

on Yelp

12 years ago

My husband and i had such a great experience with Mervis previously ( almost ten years ago) we decided no question we would return for an upgrade. We were so pleased to work with Maria Kamali, she has such an warm, pleasant personality. She was not overbearing, pushy, or in anyway negative. She made the experience so great in all areas i needed. She encouraged me to look at the displays, as well as educating me on different styles, diamond clarity, etc. She gave great advice on what styles, look most attractive on me. My hus... read more

Alana P. 

on Yelp

12 years ago

Mervis is THE BEST! We have been going there since 2005 when we first got engaged and have nothing but the best experiences and we have purchased many items from them. Most recently, Jordan Stein helped us and he worked with my husband to get an amazing diamond ring for me which my husband used to propose (again) and renew our vows on our 10th wedding anniversary. Jordan took his task to find the PERFECT diamond for us very seriously as we had exacting specifications and a strict budget. We are so extremely happy with how ev... read more

M F. 

on Yelp

12 years ago

My then boyfriend and I loved our experience at Mervis. Kris was great to work with. We visited twice and ended up buying the first engagement ring setting I tried on and the matching wedding band. The prices were a good value and they honored the lower price when the band I was interested in had two very different prices as marked. The ring is even more beautiful then I remembered now that I have it on. Highly recommend! 

D P. 

on Yelp

12 years ago

Without question, a great experience from start to finish. After working with a couple of other jewelers in NOVA, we decided to visit Mervis one Saturday afternoon to see what they had to offer. Yes, the double doors for security was weird to get used and didn't set the right tone as we made our way into the store. Once inside though we were impressed. We didn't have an appointment yet Nancy gladly took us to a room to find out about us and what we were looking for. We saw some diamonds and settings that afternoon and then m... read more

Tatiana H. 

on Yelp

12 years ago

The company will not resize your rings for free! They will not let you ex-change their own ring setting. Overall the customer service is very bad. Their website is different from what a local store practices. For such an expensive place their customer service is very poor. I was very disappointed with the store and would not recommend it. 

Jon W. 

on Yelp

12 years ago

I came to Mervis being thoroughly unimpressed with Jared the Galleria of Jewelry. When I arrived at Mervis it was 5:30PM and they closed at 6PM. The salesman who assisted me stayed past 6PM to assist me and get an idea of what I was looking for. Keep in mind I showed up without making an appointment. When we wrapped up day one I had made a followup appointment to come back the next day. As promised Fazkin had at least 10 settings ready for me to view (I already had my grandmothers diamond as a family heirloom) once I arrived... read more

Jessica L. 

on Yelp

12 years ago

Admittedly, I am a picky person and had an idea in mind of what I wanted in an engagement ring. My boyfriend and I went to Mervis because I did my homework and saw several rings on their website that met my criteria. We were excited and hoped that Mervis would provide one-stop shopping for us. Were we ever wrong. It went downhill when we walked in without an appointment (I wish I had read the Yelp reviews first). As all customers, we were put in our own interrogation room and left to wait for an inordinate period of time. Wh... read more

Tom M. 

on Yelp

12 years ago

We recently purchased a Tacori engagement ring from Mervis. After shopping for the better part of two years, my (now) fiancee and I had a very good sense of what we wanted. The other jewelers we had worked with at other stores (from NY to DC) had a frustrating way of dancing around a lot of our direct questions (GIA vs. EGL, pricing structures, marketing strategies, etc). Jordan at Mervis was very blunt, very knowledgeable, and ultimately, his honest non-"salesy" approach to working with us is what won our business. Their pr... read more

Robert W. 

on Yelp

12 years ago

I had an excellent time buying the engagement ring here. It was just way easier then so many other places I went. Professional and honest, no pushy sales tactics. They make their sales by having exactly what you are looking for at roughly the price you want to pay. They helped me pick the ring, provided valuable insight into diamonds, matched the price that I was looking for, and set me up with financing. I honestly could not be happier with how this went. And the girl loved it! We will be going back for our wedding rings.