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1421 Arch St, Philadelphia, PA, 19102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hotel was overbooked so we didn’t get the room that we booked. I would have booked elsewhere had i known this would happen.
Disappointed The staff was great. Upon arriving hours after check-in we had to wait an additional 20 minutes for pillowcases to arrive for our room. We had to wait in the lobby. Heat turned into cold blowing air No towels in room. Had to go downstairs to get them Restaurant closed/no room service due to Covid. All other hotels still have this service. Toilet didn’t flush well then eventually overflowed. I expected a nice hotel suite to have a microwave, fridge - or at least a coffee pot. No able surface to eat on. Coffee tab... read more
The in-room wifi did not work. I was in Philadelphia for a short time and needed to connect to my office network via the internet. That proved impossible. The folks at the front desk were very polite but the issue was clearly beyond their ability to fix. I would not have stayed here had I known about this issue.
Meh The room was cramped and not very clean. Service was meh. They were friendly, but it took us nearly half an hour to get an infant bed in our room because they went and put it in a different room. No breakfast, and the parking situation is ridiculous, which isn’t clear until you get there.
High rates poor serVice Badly maintained hotel and service during this time.
Worst hotel experience We stayed for 3 nights and booked two rooms. The second room wasn’t available the first night so our guest had to go down the road and stay at another hotel then return the next day when a room opened up. Our rooms were never cleaned after we arrived. We had to ask for towels, soap and toilet paper. The hotel was dirty and over booked. In addition to not being clean, you could hear everything outside of your room and next door which made sleeping and relaxing all the more difficult.
Courtyard Philadelphia Downtown has a 4 star rating with 1,104 reviews.
Courtyard Philadelphia Downtown is closed now. It will open at 9:00 a.m.