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Courtyard Philadelphia Downtown

4.0
  • Other
  • Philadelphia, PA

About this business

Other

Location details

1421 Arch St, Philadelphia, PA, 19102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,103 reviews
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Petra's profile image
3 weeks ago
Kimberly's profile image
Kimberly 
3 weeks ago

Check in is at 3pm, our room was not ready until 8:30 pm due to short staffing and no clean rooms. We didn't get into our room until 8:50 pm. No one even offered us a dinner voucher or a simple bottle of water. Unacceptable 

Caroline's profile image
Caroline 
a month ago
Haniye's profile image
Haniye 
4 months ago
Yifang's profile image
Yifang 
5 months ago
Moira's profile image
6 months ago

HORRIFIC Hotel No Photo ID = No Stay. No Where is this Posted as a "MUST HAVE" They threw a 70-year-old person out of their hotel at MIDNIGHT in JANUARY in PHILADELPHIA because I did not have PHOTO ID. A person who spent 12 hours at the University of Pennsylvania Hospital with a life partner undergoing very sensitive heart surgery. Oh, and they KNEW ALL OF THIS. NOT ONE PHONE CALL WAS MADE ON MY BEHALF. 

Kenichi's profile image
Kenichi 
7 months ago
Kevin's profile image
8 months ago

Room should have been cleaner 

Jason's profile image
8 months ago

Possibly the worst hotel experience ever. Staff is rude and doesn’t seem to be well trained on their system. Credit card was charged 4 times. GM didn’t almost nothing to resolve the problems except “try to keep the conversation positive”. Limited food and drink service at bar. 100% Fail! I would not book my dog here. 

Frequently asked questions about Courtyard Philadelphia Downtown

How is Courtyard Philadelphia Downtown rated?

Courtyard Philadelphia Downtown has a 4 star rating with 1,103 reviews. 

When is Courtyard Philadelphia Downtown open?

Courtyard Philadelphia Downtown is closed now. It will open on Monday at 9:00 a.m.