Courtyard Philadelphia Downtown

Erica 

on Expedia

a year ago

The room bedding and chairs was stained. The power went out for hours and no hot water. It took several calls to get assistance with getting clean linen. The outside, unfortunately had homeless people begging directly by the entrance door. The staff was nice but i will never go there again 

Cara 

on Expedia

a year ago

Very aged hotel. Location was ok, no self park options. Front desk was not helpful at all. No dining recommendations, no parking recommendations, we’re trying to extend time in Philly and they were not helpful in that either. Beds were old and uncomfortable. Everything looked dated and not well maintained. 

Ria 

on Expedia

a year ago

Wonderful staff, so friendly and helpful. 

Anonymous 

on Expedia

a year ago

Absolutely not It took multiple attempts to receive the room we booked. Staff lied directly to us, saying the room we booked wasn't available, that they don't guarantee rooms booked through third parties. The rooms showed available on their website, and when we showed them this, the staff began blaming the cleaners instead of just giving us the room we had booked and paid for. The room we eventually received, while it did have a king bed, was so small that our single suitcase barely fit inside it. The entire floor smelled so... read more

Denise 

on Expedia

a year ago

Bed sheets were dirty, there was some sort of dirt in my bed, look like dead insects but probably crumbs. Late check in. No light in room. The room faces a brick wall, and there are not ample amount of lights to see in your luggage. Very disappointing. 

Kevin 

on Expedia

a year ago

The toilet in the room did not flush properly and it ran all night. The noise was unbearable and I could barely sleep. Also the valet parking prices are ridiculous!!!! $65 per night to park is a crime! I will never stay at this hotel again. 

Anonymous 

on Expedia

a year ago

rooms overbooked, rude staff