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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.711,226 reviews
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bkoegle's profile image
a month ago

Absolutely exceptional experience from the moment we walked on the lot. Sales Rep, Corey Isaac was extremely knowledgeable, patient and kept us laughing at every turn. He listened and made informed recommendations and even explained in detail the pros and cons of our decision. Nelson walked us through every possible "Bell and whistle" on the vehicle and made sure everything was perfect before we drove off. Dean, in the business department, was transparent and didn't rush us out, ensuring we had all of our questions answered ... read more

Business response:

We are elated to hear about your outstanding experience! It brings us tremendous joy to know that our team provided such exceptional service from start to finish. We're thrilled that you found our sales representative to be knowledgeable and patient, taking the time to listen to your needs and provide informed recommendations while keeping the atmosphere light and enjoyable. It's wonderful to hear that you received thorough explanations of all the vehicle features and that our staff maintained transparency throughout the fin... read more

CYRUS's profile image
a month ago

Greg is the Best! He was responsive, explained all my options clearly, and ensured my vehicle was serviced quickly and correctly! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exactly the kind of service we strive to provide - responsive communication, clear explanations of your options, and efficient vehicle servicing done right the first time. Your feedback about having everything handled quickly and correctly means so much to us at Crest Cadillac. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you in the future. 

CYRUS's profile image
a month ago

He was patient, answered all my questions, and made sure my vehicle was taken care of efficiently. His friendly demeanor and expertise made my service experience stress-free. 

Business response:

We are absolutely thrilled to hear about your wonderful experience! Your feedback about receiving patient service and having all your questions thoroughly answered means so much to us. We're delighted that your vehicle received the efficient care it deserved and that our team's welcoming approach and knowledge helped create a completely stress-free visit for you. Thank you for taking the time to share these kind words about your service experience with us. 

johnfretz's profile image
johnfretz 
a month ago

Service department always does an excellent job and Logan is very responsive to our needs 

Business response:

We are absolutely thrilled to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers excellent work that meets your expectations. We're particularly pleased that you've found our staff to be so responsive and attentive to what you need. Your feedback means a great deal to us at Crest Cadillac, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same high-quality service you've come to e... read more

debrasterk's profile image
debrasterk 
a month ago

Juda Shamay was our salesman and because of him and his positive attitude and his knowledge about the product we chose to buy from vest Cadillac! 

Business response:

Thank you for sharing your wonderful experience with us! We are pleased to hear that your salesman's positive attitude and product knowledge made such a strong impression on you. It means everything to us when our team members demonstrate the expertise and enthusiasm that help our customers feel confident in their vehicle choice. Your feedback about the exceptional service you received is incredibly valuable to us, and we truly appreciate you taking the time to recognize the outstanding experience you had with our team. 

LUIS.GASCA's profile image
LUIS.GASCA 
a month ago

Great customer service and detailed care for my car. Loved the valet service so I didn’t have to bring my car in. 

Business response:

We are delighted to hear about your positive experience with us! Your kind words about the excellent customer service and thorough attention given to your vehicle mean so much to our team. We're thrilled that you appreciated the convenience of our valet service - we know how valuable your time is and we're glad we could make the process easier for you. Thank you for taking the time to share your experience. We look forward to continuing to provide you with the same level of care and service in the future. 

CHRISTINE.BAYAN's profile image
CHRISTINE.BAYAN 
a month ago

Great customer service from everyone and the dealership is exceptionally clean. I highly recommend Crest Cadillac! 

Business response:

Thank you for taking the time to share your wonderful experience with us. We sincerely value your feedback about the outstanding customer service you received from our team. It means so much to know that everyone made such a positive impression during your visit. We take great pride in maintaining an exceptionally clean environment for our customers, and we're delighted that you noticed our attention to detail. Your recommendation truly brightens our day and motivates us to continue delivering the excellent service you exper... read more

MRRZFRISCO's profile image
MRRZFRISCO 
a month ago

We have 3x working with Crest. We will come back due to Felix, financing experience and service. Love this place. 

Business response:

We are thrilled to hear about your wonderful experiences with us! It means so much that you have chosen to work with us three times and that you plan to return. Your positive feedback about the financing experience and service truly brightens our day. We are delighted that you love Crest Cadillac, and we look forward to continuing to provide you with exceptional service in the future. 

KMOSLEY16's profile image
KMOSLEY16 
a month ago

Very responsive. Great service and friendly people. I always feel like I am a priority when I go in. 

Business response:

Thank you for sharing your wonderful feedback about your experience. We are delighted to hear that our team has been attentive to your needs and that you consistently feel valued when you visit us. Providing exceptional service with a welcoming approach is what we strive for every day. Your kind words about our staff and their dedication to making you feel like a priority truly mean the world to us. We look forward to continuing to serve you with the same level of care and attention you have come to expect. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 11,226 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.