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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The Crest team really took care of us, they went above and beyond. Thank-you!! The Crest team really took care of us, they went above and beyond with the purchase of our new vehicle.
Business response:
We are honored to hear that our team provided such exceptional service during your vehicle purchase. It means so much to know that we exceeded your expectations and made your experience memorable. Your kind words about how well we cared for you truly highlight what Crest Cadillac strives to achieve with every customer. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Logan gave great communication and service Logan gave great communication and service and delivered a clean vehicle
Business response:
We are delighted to hear about your wonderful experience with our team. Your feedback about receiving excellent communication and service truly means a lot to us. We take great pride in ensuring every vehicle we deliver meets the highest standards of cleanliness and quality. It's fantastic to know that we exceeded your expectations and provided the level of service that makes Crest Cadillac special. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
They were all very professional, informative and pleasant. The reps were very helpful and gave us a good deal.
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about the professionalism and helpfulness of our representatives means so much to us at Crest Cadillac. We're thrilled that you found our staff to be informative and pleasant throughout your visit, and we're glad we could provide you with a great deal. Thank you for taking the time to share your experience with us. We truly appreciate customers like you and look forward to serving you again in the future.
Arman is doing great, but the tech doing just ok. Arman is taking care great with customer
Business response:
We greatly appreciate your feedback about your experience with us. It's wonderful to hear that Arman provided excellent customer care and made such a positive impression during your visit. We take great pride in having team members who go above and beyond to ensure our customers feel valued and well taken care of. Your comments about the technical service are also valuable to us as we continuously work to maintain high standards across all areas of our operations. Thank you for taking the time to share your thoughts about yo... read more
First rate customer service from everyone I came into contact with. My truck looked brand new again.
Business response:
We are delighted to hear about your outstanding experience with our team. Your feedback about receiving excellent customer service from everyone you encountered truly means the world to us. We take great pride in ensuring every interaction reflects our commitment to quality care. It's wonderful to know that your truck was restored to like-new condition and that our service exceeded your expectations. Your trust is deeply appreciated, and we look forward to continuing to provide you with the exceptional service you deserve.
Jay did an outstanding job helping us purchase our dream car! He went the extra mile in making sure that the entire process went smoothly. We drove in from out of town. He had the vehicle detailed with a bow on the hood. Jay was very professional and made sure to answer all our questions. He even followed up with us that evening to make sure that we made it home safely and followed up the following day with any questions that we might have had.
Business response:
We are thrilled to hear about your wonderful experience with our team! It sounds like you found exactly what you were looking for in your dream vehicle. The extra attention to detail, like having your car beautifully prepared with special touches, reflects our commitment to making each customer's experience memorable. We're pleased that the purchasing process went so smoothly despite your travel from out of town. The follow-up calls to ensure your safe journey home and address any additional questions show the level of care ... read more
Logan McPherson did a great job handling my concerns and resolving the issues w the car.
Business response:
We are grateful for your positive feedback about how well your concerns were handled and the issues with your vehicle were resolved. It's wonderful to hear that you experienced such thorough care and attention during your visit. Your satisfaction with the service you received means everything to us, and we truly value customers like you who take the time to share their experience.
Very good. Good service, on time and very nice employees! It's nice when you have a loner car to give your customers when needed.
Business response:
Your positive experience means everything to us at Crest Cadillac. We appreciate you taking the time to share your thoughts about the excellent service you received. It's wonderful to hear that our team provided timely assistance and that you found our staff to be so pleasant to work with. We're particularly glad that having a loaner vehicle available made such a positive difference for you during your visit. Your feedback about our commitment to taking care of our customers' needs is truly valued, and we look forward to con... read more
Had a major problem with the car and the dealership took car of it. Some dealerships would have made me deal with the issue with Cadillac, but Crest handled it for me.
Business response:
Thank you for sharing your experience with us. We understand how frustrating it can be when you encounter a significant vehicle issue, and we're truly glad we could step in and handle the situation for you directly. Your recognition of our commitment to taking ownership and working through the problem means a great deal to our team. We believe in making things right for our customers rather than passing them along, and it sounds like we were able to deliver on that promise for you. We sincerely appreciate your trust and look... read more
Crest Cadillac has a 4.7 star rating with 13,282 reviews.
Crest Cadillac is open now. It will close at 6:00 p.m.