Crest Cadillac's cover image
Claimed

This profile has been claimed by the business owner or representative.

Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.711,228 reviews
Select a rating
DRCURTIS0's profile image
DRCURTIS0 
a month ago

Shawn Barron helped me through the service needs. Completed as promised. Great customer service. Will return 

Business response:

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service needs were handled professionally and that everything was completed exactly as promised. It means so much to us at Crest Cadillac when customers recognize our commitment to delivering excellent customer service. Your feedback about the quality of care you received reinforces our dedication to providing outstanding experiences for every customer who walks through our doors. We truly value your trust in us and lo... read more

WREID1's profile image
a month ago

Excellent work and great service. Car finished and returned as promised. Will use again. Thank you Crest. 

Business response:

Thank you for taking the time to share your positive feedback about your experience with us. We are delighted to hear that you found our work to be excellent and our service to be great. It means a lot to know that we delivered your car on time as promised and met your expectations. Your satisfaction is our priority, and we truly appreciate your trust in choosing Crest Cadillac for your automotive needs. We look forward to serving you again in the future. 

MJSprosper's profile image
MJSprosper 
a month ago

Dealer staff is always courteous and on time while checking in. Location is clean and inviting and beautiful showroom. 

Business response:

Thank you for your review! We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team consistently provides courteous service and maintains punctuality during your check-in process. Your recognition of our staff's professionalism means so much to us. We're also delighted that you find our facility clean, inviting, and that our showroom made a great impression on you. Creating a welcoming environment where our customers feel comfortable is something we take great pr... read more

gwg.graham's profile image
gwg.graham 
a month ago

Me and my wife were very pleased. The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was awesome. 

Business response:

Thank you for your wonderful feedback! We are delighted to hear that both you and your wife had such a positive experience with us. It sounds like our sales team provided you with the comprehensive information you needed to make an informed decision. We take great pride in having our finance department well-prepared and maintaining the highest professional standards throughout the process. Knowing that your delivery experience was exceptional truly makes our day. Your satisfaction means everything to us at Crest Cadillac, an... read more

HATLEY79's profile image
a month ago

Monica is a fantastic service advisor and helps me hunt down answers to my questions 

Business response:

We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that you received such dedicated support in finding answers to your questions. Having knowledgeable team members who go above and beyond to assist our customers is exactly what we strive for at Crest Cadillac. Your positive feedback truly means a lot to us and reinforces our commitment to providing exceptional service. Thank you for taking the time to share your experience with us. 

UNCOVERU's profile image
a month ago

Great service, very helpful, keeps you up to date on the service being done on your vehicle 

Business response:

We are grateful for your wonderful feedback about your service experience with us. Your kind words about our helpful approach and commitment to keeping you informed throughout the vehicle service process truly mean a lot to our team. We understand how important clear communication is when you entrust your vehicle to our care, and we're pleased to know we met your expectations. Thank you for taking the time to share your positive experience. 

TORYSUDDARTH's profile image
TORYSUDDARTH 
a month ago

I always have a great experience at this dealership! Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout the process. They made everything smooth and stress-free, and I truly appreciated their attention to detail. Highly recommend working with them if you’re looking for a new car! 

Business response:

Your positive feedback means so much to us! We are thrilled to hear that you had such a wonderful experience. It sounds like Austin and Kodie provided exactly the kind of professional and friendly service we strive for with every customer. We are delighted that they took the time to ensure you felt well taken care of and made your car buying process smooth and stress-free. Their attention to detail truly reflects our commitment to excellence. Thank you for recommending our team - we are honored to have earned your trust and ... read more

JHOHNE1's profile image
a month ago

i always have a great experience with servicing my car at this dealership. my service agent is knowledgeable. 

Business response:

We are overjoyed to hear about your consistently positive experiences with our service department. It's wonderful to know that you feel confident in your service agent's expertise and knowledge. Your satisfaction with our automotive care is exactly what we strive for, and we truly appreciate customers like you who trust us with their vehicle maintenance needs. Thank you for choosing Crest Cadillac and for taking the time to share your feedback. 

DENNISPLANOFFICE's profile image
DENNISPLANOFFICE 
a month ago

Our car sales person, Joseph Young, was very good to us. Although new, he was very knowledgeable. 

Business response:

We are elated to hear about your wonderful experience with our team. It sounds like you received excellent service from someone who truly demonstrated knowledge and dedication to helping you find the right vehicle. We appreciate you recognizing the expertise and care you received, especially from team members who are growing with us at Crest Cadillac. Your positive feedback means so much to us and helps us continue providing the quality service our customers deserve. Thank you for choosing us for your automotive needs. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 11,228 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.