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Crest Cadillac

4.7

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Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.711,228 reviews
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MRRZFRISCO's profile image
MRRZFRISCO 
a month ago

We have 3x working with Crest. We will come back due to Felix, financing experience and service. Love this place. 

Business response:

We are thrilled to hear about your wonderful experiences with us! It means so much that you have chosen to work with us three times and that you plan to return. Your positive feedback about the financing experience and service truly brightens our day. We are delighted that you love Crest Cadillac, and we look forward to continuing to provide you with exceptional service in the future. 

KMOSLEY16's profile image
KMOSLEY16 
a month ago

Very responsive. Great service and friendly people. I always feel like I am a priority when I go in. 

Business response:

Thank you for sharing your wonderful feedback about your experience. We are delighted to hear that our team has been attentive to your needs and that you consistently feel valued when you visit us. Providing exceptional service with a welcoming approach is what we strive for every day. Your kind words about our staff and their dedication to making you feel like a priority truly mean the world to us. We look forward to continuing to serve you with the same level of care and attention you have come to expect. 

ahuts's profile image
a month ago

Great experience! Professional service and would recommend it. Could always make the purchase process faster but overall it was very good. Sales individual was very patient on allowing us to drive many cars we were interested in and not in high pressure situations! The experience was almost enjoyable! lol recommend this dealership and there was no funny business with the financing either! A+ 

Business response:

We are absolutely thrilled to hear about your wonderful experience! Your kind words about our professional service mean so much to our team. We are pleased that our sales team provided you with the patient and pressure-free approach you deserved while exploring the different vehicles that caught your interest. It brings us great joy to know that you found the experience enjoyable and that our financing process was straightforward and transparent. We truly appreciate your A+ rating and your recommendation. Thank you for choos... read more

creneeo's profile image
a month ago

My service was friendly, efficient, and effective. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years. 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving friendly, efficient, and effective service truly means the world to us. We understand how valuable your time is, and we are thrilled that we could meet your expectations. Having the privilege of serving your Cadillac exclusively for 12 years is something we deeply cherish. Your continued trust over more than a decade speaks volumes, and we are honored to be your go-to service provider. Thank you for being such a loyal custom... read more

jfriswel's profile image
a month ago

This dealer is definitely one of the finer Cadillac dealerships in the area. The service department is well organized and has that upmarket professional vibe expected in luxury dealerships. Ty King, the representative I've worked with, is courteous, professional and responsive and has been supporting me enthusistically. 

Business response:

We are ecstatic to hear about your wonderful experience! Your recognition of our service department's organization and upmarket professional atmosphere means so much to us. We take great pride in maintaining the luxury experience our customers expect and deserve. It's fantastic to know that Ty King has provided you with courteous, professional, and responsive support while working with you enthusiastically. We truly value customers like you who appreciate the quality and dedication we strive to deliver every day. Thank you f... read more

Ramon Suarez's profile image
Ramon Suarez 
a month ago

Logan is the best service advisor. He always going above and beyond.Efficient, good communication and always trying to find a best solution for the customer. 

Business response:

Thank you immensely for taking the time to share your wonderful experience with us. We are overjoyed to hear about the exceptional service you received. It means so much to know that our service advisor consistently exceeds expectations and demonstrates such dedication to finding the right solutions for every customer. Your recognition of the efficient service and excellent communication truly highlights what we strive for every day. We appreciate customers like you who take the time to acknowledge outstanding service, and w... read more

EDDIEE_H's profile image
a month ago

The team has always been extremely kind! I have zero complaints. I brought my daughters and my truck for service and Logan always takes care of me. I really do appreciate all the work they do 

Business response:

We are elated to hear about your wonderful experience with our team! Your kind words about our staff's exceptional care mean the world to us. We're delighted that you feel comfortable bringing your family and your vehicle to us for service, and we're pleased to know that our team consistently takes great care of you and your needs. Your appreciation for our work truly motivates us to continue providing the outstanding service you deserve. Thank you for being such a valued customer and for taking the time to share your positi... read more

TALECIA1's profile image
a month ago

Arman was awesome and it was because of his great service skills that made this last visit a great experience! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us! It sounds like you received exceptional service that truly made your visit memorable. Having team members who demonstrate outstanding service skills and create such positive experiences is what we strive for every day. Your feedback about the great service you received means so much to us. Thank you for taking the time to share your experience - we truly appreciate your kind words and look forward to continuing to provide you with excellent service i... read more

PSWEENE's profile image
a month ago

So far my experience with Crest Cadillac has been top notch from sales to finance to service! 

Business response:

We are delighted to hear about your outstanding experience across all of our departments. Your feedback about receiving excellent service from our sales team through finance and into service means everything to us. We work hard to ensure every interaction meets the highest standards, and knowing that we have delivered exceptional service throughout your entire journey with us is incredibly rewarding. Thank you for taking the time to share your positive experience and for choosing us for your automotive needs. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 11,228 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.