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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,282 reviews
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Jbaedke's profile image
Jbaedke 
3 months ago

Great service advisor Great attention, courteous, knowledgeable, and communicative This part of survey is frustrating 

Business response:

Thank you for sharing your wonderful experience with us at Crest Cadillac. We are thrilled to hear that our service advisor provided you with such exceptional care. Your comments about receiving attentive, courteous, knowledgeable, and communicative service truly mean a lot to our team. We strive to ensure every customer feels valued and well-informed throughout their visit. We understand that surveys can sometimes be tedious, but your feedback helps us continue delivering the high-quality service you experienced. We appreci... read more

stromgrenc's profile image
stromgrenc 
3 months ago

Victor was very knowledgeable of the Cadillac brand, extremely helpful, respectful, and kind. Victor also asked questions about me, my lifestyle, and what is best suited for me, and did not force a sale. He worked hard for a good price and earned my business. 

Business response:

We are excited to hear about your wonderful experience with our team. It sounds like Victor truly understood your needs and took the time to learn about your lifestyle to find the perfect fit for you. We appreciate you highlighting his knowledge of our vehicles and his respectful approach that focused on what works best for you rather than pushing for a quick sale. Your recognition of the effort put into securing a great price means so much to us at Crest Cadillac. We are thrilled that Victor earned your trust and business t... read more

jebayless80's profile image
jebayless80 
3 months ago

From the first time we spoke to Keilyn on the phone, to the moment we arrived and through the whole process, she made us feel welcome, appreciated and like we were the most important people in the room. Jordan in financing made everything smooth also. Highly recommend this dealership and we will be back. 

Business response:

We are glad to hear about your wonderful experience with our team. It sounds like you felt truly valued and welcomed throughout your entire visit, which is exactly what we strive for with every customer. The smooth process you experienced demonstrates our commitment to making car buying as pleasant as possible. Your recommendation means the world to us, and we look forward to serving you again in the future. 

jjacquelynm's profile image
jjacquelynm 
3 months ago

It was excellent and everyone one that I come in contact with that works there were friendly and very helpful 

Business response:

We sincerely value your wonderful feedback about your experience with us. It means so much to hear that our team members provided you with friendly and helpful service throughout your visit. Creating an excellent experience for every customer is what we strive for, and knowing that we achieved that with you makes our day. Your kind words about our staff will be shared with the entire team. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future. 

renata_2usa's profile image
renata_2usa 
3 months ago

It's very relaxing and Chappy made it a good experience. Willing to work with me, made the environment fun and less confusing. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us. Creating a comfortable and enjoyable atmosphere is something we truly value, and we're delighted that our team was able to work with you effectively. It's fantastic to know that we could make the process both enjoyable and clear for you. Your positive feedback about feeling relaxed and having such a great experience means so much to our entire team. We genuinely appreciate you taking the time to share your thoughts and look forward to continuing to p... read more

Boost1's profile image
Boost1 
3 months ago

Easy process from start to finish. Highly recommend! Crest Cadillac is the best place to purchase a new Cadillac 

Business response:

We are grateful for you taking the time to share your experience with us. Your feedback about the straightforward process means so much to our team. We truly appreciate your recommendation and are thrilled that we provided you with exceptional service for your new vehicle purchase. Your positive experience reflects our commitment to making every customer feel valued and satisfied. 

EC.REYNOLDS2007's profile image
EC.REYNOLDS2007 
3 months ago

Great people, little paperwork, in and out Great customer service, happy faces, beautiful cars Low prices 

Business response:

We are ecstatic to hear about your positive experience with our team and service process. It's wonderful to know that our staff made such a great impression with their welcoming approach and that we were able to keep things streamlined with minimal documentation requirements. We take pride in providing efficient service that gets you back on the road quickly while maintaining exceptional customer care. Your feedback about our competitive pricing and vehicle selection truly means a lot to us. We're thrilled that everything fr... read more

JSTUCHLY's profile image
JSTUCHLY 
3 months ago

I don't know who Kodie Cadenhead is! We had Kaelyn as our sales representative. Kaelyn was awesome! 

Business response:

We are grateful for you taking the time to share your wonderful experience with us! It sounds like Kaelyn made a fantastic impression as your sales representative and provided you with excellent service. We're thrilled to hear that Kaelyn was awesome and made your visit memorable. Your positive feedback about their dedication and professionalism means so much to our team. We truly appreciate customers like you who recognize outstanding service, and we're delighted that you had such a great experience with us. 

davidsamblanet's profile image
davidsamblanet 
3 months ago

No big add one like the other Caddy dealers. Even fed a sandwich while waiting on paperwork. Genuis. Will definitely be back. Dave 

Business response:

We are delighted to hear about your wonderful experience with us! Your feedback about our straightforward approach without high-pressure tactics truly means a lot to our team. We're thrilled that you appreciated the thoughtful touch of being provided a meal during your visit - we believe in making every moment comfortable for our valued customers. Thank you for taking the time to share your positive experience. We look forward to serving you again and continuing to exceed your expectations. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,282 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 9:00 a.m.