This profile has been claimed by the business owner or representative.
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good Service has been great. All issues have been resolved satisfactorily. Will continue to use Crest
Business response:
Thank you for the positive feedback! We're thrilled that our service met your expectations and all issues were resolved satisfactorily. We appreciate your loyalty and look forward to continuing to serve you at Crest.
Excellent service department very good reception friendly and helpful customer service happy to come back to the dealership for my car service
Business response:
Thank you for the wonderful feedback about our service department and reception team! We're thrilled you had such a positive experience and look forward to serving you again at Crest Cadillac.
On time, aware of my time, friendly I thought the dealership was cognizant of my time and me being there. I also liked the fact that they kept me up-to-date via text and I was aware of the status of my car.
Business response:
Thank you for your positive feedback! We're thrilled to hear you appreciated our punctuality and respect for your time. We're glad our text updates kept you informed about your vehicle's status and that our team's friendly approach made your visit pleasant. Your feedback motivates us to continue providing exceptional service at Crest Cadillac.
Our sales person, James, was phenomenal! He went above and beyond to make the process easy.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that James provided exceptional service and made your car buying process smooth and easy. We appreciate you choosing Crest Cadillac!
The overall experience was excellent. From coordination of having my car towed to the updates on service needed and expected timeframe to complete, all was excellent.
Business response:
Thank you for the excellent feedback! We're thrilled that our coordination, updates, and communication throughout your service experience exceeded your expectations. Your trust in Crest Cadillac means the world to us, and we look forward to providing the same exceptional service in the future.
Monica Toombs is an incredible Service Advisor. She treats us like family. She is the reason we continue to recommend Crest to our friends and family for purchasing and servicing their car(s).
Business response:
Thank you for the wonderful feedback about Monica! We're thrilled she makes you feel like family and has earned your trust for both purchasing and servicing. Your recommendations to friends and family mean the world to us, and we're grateful for customers like you who appreciate our team's dedication.
Best in class Logan is always there for us. Anytime we need anything done professional on top of it gets thing done so quick thank you Logan.
Business response:
Thank you for the wonderful feedback! We're delighted that Logan provides you with professional service and quick turnaround. Your recognition means so much to us at Crest Cadillac. We appreciate your trust and thank you for sharing your positive experience.
It was great, delivered what they said They put air in tires and washed car. Done by end of day.
Business response:
Thank you for sharing your positive experience! We're glad we delivered on our promises and completed your service on time. The extra touches like tire pressure check and car wash are part of our commitment to your satisfaction. We look forward to serving you again!
They were quick to find the problem to my cars service issue Logan was friendly and quick to get my car fixed that day
Business response:
Thank you for sharing your positive experience! We're delighted that our team quickly identified your vehicle's issue and Logan provided friendly, efficient service. Getting your car fixed the same day shows our commitment to minimizing inconvenience. We appreciate you choosing our service department!
Crest Cadillac has a 4.7 star rating with 12,021 reviews.
Crest Cadillac is open now. It will close at 6:00 p.m.