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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Searched the DFW metroplex for my next truck and chose Crest Cadillac again. This is my 2nd vehicle purchased at Crest because of the great inventory, high trade value offered for my car, ease of transaction, and the professional, but personal service of Keilyn Michaelis. I enjoy the shopping experience, but for those who don't I couldn't recommend Keilyn more. Thank you for another great car-buying experience!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that we continue to meet your expectations. Your loyalty means the world to us, and we are delighted that our inventory selection, competitive trade values, and smooth transaction process made your truck shopping experience so positive. It brings us great joy to know that the professional yet personalized service you received made such a lasting impression. We truly appreciate customers like you who recognize the effort we put i... read more
This is an outstanding dealership with hardworking, customer-focused people. During our recent visit to the service department, we had an excellent experience. Our contact, Logan, was exceptional — from scheduling to understanding the issue and ensuring everything was resolved promptly. We've always had great experiences with Crest dealerships, and Crest Cadillac was no exception. Thank you, Logan, for your outstanding support — we truly appreciate it.
Business response:
Thank you for taking the time to share your wonderful experience with our service department. We are thrilled to hear that your recent visit was excellent and that our team provided the customer-focused care you deserved. It's heartwarming to know that from scheduling through resolution, everything was handled promptly and professionally. We truly appreciate your recognition of our hardworking staff and their dedication to ensuring your needs were met. Your kind words about consistently great experiences with our dealership ... read more
Better selections compare with other dealers around this town and faster service with finance department and service department.
Business response:
We are delighted to hear that you found our vehicle selection superior to other dealerships in the area. Your feedback about the efficiency of both our finance and service departments means a great deal to us at Crest Cadillac. We work hard to provide our customers with quality options and streamlined processes, and it's wonderful to know that these efforts made a positive difference in your experience. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Great bunch of people. Always there to answer any question we have about our car.
Business response:
We are ecstatic to hear that you had such a positive experience with our team. It means so much to know that you find our staff helpful and supportive whenever you have questions about your vehicle. We truly value customers like you and appreciate you taking the time to share your kind words. Your feedback motivates us to continue providing the excellent service that you deserve at Crest Cadillac.
This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us! I will continue to go back!
Business response:
We are overjoyed to hear about your wonderful experience with your second Escalade purchase! It means so much to us that you chose Crest Cadillac again and that we could demonstrate our dedication to exceptional customer service. We're thrilled that Austin provided you with outstanding care throughout your visit. Your loyalty and trust in our team truly makes our day. We look forward to serving you again in the future!
Chris was my REP he did a great job to get my service expedited, very professional and courteous. Thanks.
Business response:
Your positive experience means so much to us at Crest Cadillac. We are thrilled to hear that Chris provided you with excellent service and helped get your needs taken care of quickly. His professionalism and courteous approach truly represent the values we strive for in serving our customers. We appreciate you taking the time to share your feedback about the outstanding service you received.
Greg & Logan are a great customer facing team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that our team members provided exceptional service that went beyond your expectations. It means so much to know that you felt genuinely cared for throughout your visit. Your recognition of the outstanding customer service you received truly brightens our day. We appreciate your trust and look forward to continuing to provide you with the excellent experience you deserve in the future.
Everything was great! Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready.
Business response:
We are ecstatic to hear about your positive experience with us! It's wonderful to know that we were able to clearly communicate the diagnosis and complete your service on schedule. We take pride in ensuring every vehicle is thoroughly cleaned and ready for pickup. Your feedback about our timely service and attention to detail means so much to our team. Thank you for choosing Crest Cadillac and for sharing your experience with others.
Sales people, sales people, sales people. Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any other car dealer, check everything. Tip- ask for internal mechanical report. They may not fix everything that needs repair.
Business response:
Your feedback is appreciated, please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,228 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.