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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Shawn is a fantastic service advisor! He always takes good care of our entire family!
Business response:
We are ecstatic to hear about your wonderful experience with your service advisor! It means so much to us that he consistently provides excellent care for your entire family. Having a trusted advisor who looks after all your automotive needs makes such a difference. We truly appreciate you taking the time to share your positive feedback about the outstanding service you receive. Your loyalty and trust in our team mean everything to us.
I was treated well from the time I entered the door. Everybody was nice and showed me all the amenities that the dealership offered while waiting. Service was fast and I was presented with a fair deal. Continue the great work.
Business response:
We are grateful for your wonderful feedback about your experience. It means so much to hear that our team provided excellent service from the moment you walked through our doors. We take pride in creating a welcoming environment and are pleased that you appreciated the amenities we offer while you waited. Your recognition of our team's friendliness and the efficient service you received truly makes our day. We are also happy to know that you felt the deal presented was fair and reasonable. Thank you for encouraging us to con... read more
Logan was great! He took care of what we needed done on the car and kept us up to date.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received excellent care for your vehicle needs and appreciated being kept informed throughout the process. Your feedback about the outstanding service you received means a great deal to us at Crest Cadillac. We take pride in ensuring our customers feel well taken care of and stay updated on their vehicle's progress. Thank you for choosing us and for taking the time to share your experience.
Monica is great as always. She is very responsive and courteous. She is very helpful and keeps me posted about the progress of my vehicle.
Business response:
Monica is great as always. She is very responsive and courteous. She is very helpful and keeps me posted about the progress of my vehicle.
They did a good job Bryan was courteous and professional No Goodbye That's it. No more questions
Business response:
Thank you for your positive feedback! We're delighted that Bryan provided courteous and professional service. Your satisfaction means everything to us. Thank you for choosing Crest Cadillac!
Shawn was great and coordinating all the repairs started off needing a blinker fixed due to a flash moving too quickly ended up taking care of many maintenance items that needed to be done from tires to brakes to coolant changes just about everything that a 1213-year-old car needs and I took care of all of it with the out any issues
Business response:
We deeply cherish your feedback about your recent service experience with us. It sounds like what started as a simple blinker repair turned into comprehensive care for your vehicle. We understand how important it is to address all the maintenance needs of an older car, and we're pleased to hear that our team was able to take care of everything from tires and brakes to coolant changes without any complications. Your trust in Crest Cadillac to handle multiple maintenance items means a great deal to us. We're grateful that you ... read more
Man where do I start, Corey was spot on from the moment I walked in the door, told him what i was looking for and he made it happen, showed me my options and was knowledgeable on the new line of Escalades, he even had my truck delivered to my home, along with Kodie & the lease sign up guy , they made this one of the best car buying experiences ever for me. You guys have a customer for life!!
Business response:
We are ecstatic to hear about your outstanding experience with us! It sounds like Corey truly understood what you were looking for and provided excellent guidance on our Escalade lineup. We're delighted that the home delivery service made everything so convenient for you, and that our team worked together to create such a memorable car buying experience. Your loyalty means the world to us, and we look forward to serving you for many years to come. Thank you for choosing Crest Cadillac and for sharing your wonderful feedback!
It was fast and simple service. Car was ready when it was promised. Very friendly staff.
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that we delivered on our promise to have your car ready when expected and that you found the process both quick and straightforward. We're especially pleased that our team made such a positive impression with their welcoming approach. Your kind words about our staff mean a great deal to us, as providing excellent customer service is at the heart of what we do. Thank you for choosing Crest Cadillac for your automotive ne... read more
Crest and Logan our service manager did a great job! We love working with Chris Cadillac, and Logan our service manager
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive visit and that our team provided you with excellent service. It's fantastic to know that Logan made such a great impression as your service manager and that you enjoy working with our dealership. Your kind words about the quality of service you received mean so much to our entire team. We truly appreciate customers like you and look forward to continuing to serve you with the same level of excellence in the future.
Crest Cadillac has a 4.7 star rating with 12,021 reviews.
Crest Cadillac is open now. It will close at 6:00 p.m.