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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest went above and beyond my expectations. I was a little nervous when my car started to make unsettling noises. I quickly scheduled a service appointment and took my car to the shop. Upon arrival I was greeted by Greg who I then explained what was going on. He assured me that the issue would be taken care of that day and it was. Thank you again Greg and the service team at Crest Cadillac.
Business response:
We are thrilled to hear that we exceeded your expectations during your recent service visit. We understand how concerning it can be when your vehicle starts making unexpected noises, and we are so pleased that our team was able to address your concerns promptly and effectively. It means a great deal to us that you felt assured from the moment you arrived and that we were able to resolve the issue the same day. Your kind words about Greg and our service team truly brighten our day. We appreciate your trust in Crest Cadillac a... read more
Great customer service, I will definitely be returning to crest for any future service needs
Business response:
We are thrilled to hear about your positive experience with our customer service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we were able to provide the level of service you deserved. We look forward to welcoming you back to Crest Cadillac for all your future service needs and continuing to exceed your expectations.
This is my third time visiting Crest service for minor things and Arman has been great every time!
Business response:
We are thrilled to hear about your positive experiences with our service team. Your loyalty as a returning customer means so much to us, and we appreciate you taking the time to share your feedback. It's wonderful to know that you've consistently received excellent care during your visits for service needs. We're proud to have team members who provide outstanding support and make each visit a great experience. Thank you for choosing Crest Cadillac and for your continued trust in our service department.
Good , clean dealership that pays attention to details. Monica Thooms is an excellent representative and a thoughtful service advisor
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that you found our dealership clean and noticed our commitment to careful attention to detail. We are delighted that Monica provided you with excellent and thoughtful service during your visit. Your kind words about her dedication truly make our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.
I went in with my daughter to get a car and came out of Crest Cadillac buying two cars. One for her and one for myself. Samuel made sure we got the price to be what we were willing to pay. My wife had him working the whole time and he did a good job and took care of us. Highly recommend him. The process was pretty easy with Samuel Dixon and also with Dean Robbin. I will tell all my friends. Everyone at Crest made us welcome and happy and did a very good job. Every one there was a superstar. Especially Samuel and Dean. Nice w... read more
Business response:
We are excited to hear about your wonderful experience! It sounds like you had an incredible visit that resulted in finding perfect vehicles for both you and your daughter. We're thrilled that our team was able to work with you to reach a price point that felt comfortable for your family. It's wonderful to know that our staff took great care of you throughout the entire process and made sure you felt welcomed and valued. Your kind words about the exceptional service you received mean so much to our entire team. We truly appr... read more
Great dealership. I’ve bought about 10 cars from this dealership through my 75 years!!! I did try to get ahold of someone in management since the person I had felt with last was gone. That was an exercise in futility and it took a few days but I did finally get ahold of Josh whose office was with the managers and believe he might of held a manager title himself. He was very helpful and even though he was about to go on vacation he worked up numbers before he left. When I came in to finalize the deal Omar Elwir was there to f... read more
Business response:
We greatly appreciate your incredible loyalty and trust in us over the years. Having served you for 10 vehicle purchases is truly an honor, and your continued confidence in our dealership means everything to us. We understand it can be concerning when familiar faces are no longer available, and we're glad that despite the initial challenge in connecting with management, Josh was able to step in and provide the helpful service you needed. It speaks volumes about his dedication that he took the time to work up your numbers bef... read more
Logan at crest Cadillac always takes care of things when I bring it in for service
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that you consistently receive excellent care when you bring your vehicle in for service. Having a trusted team member who always ensures your needs are met is what we strive for at Crest Cadillac. Your continued confidence in our service department means everything to us, and we look forward to providing you with the same reliable experience for years to come.
I was taken in on very short notice. And was done out the door less than an hour. Loved Prompt service
Business response:
We are overjoyed to hear that we could accommodate you with such short notice and provide the quick service you needed. It's wonderful to know that you experienced our efficient approach and were able to complete everything in under an hour. Your feedback about our prompt service truly means a lot to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Crest Cadillac made us feel comfortable and Samuel Dixon was very kind and helpful to.
Business response:
Thank you immensely for sharing your positive experience with us. We are delighted to hear that our team created such a welcoming environment for you. Making our customers feel at ease is something we take great pride in, and it means so much to know that we succeeded in doing that for you. Your kind words about our staff member's helpfulness truly highlight the level of service we strive to provide every day. We genuinely appreciate you taking the time to share your feedback with others.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,231 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.