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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,021 reviews
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DELIASWAZ's profile image
DELIASWAZ 
3 weeks ago

Chase is awesome! ! He takes such good care of me and my baby XT4!! thank you Chase!! 

Business response:

We are elated to hear about your wonderful experience with your XT4! It's fantastic to know that you feel so well taken care of and that our team member has made such a positive impression. Your satisfaction with both the service and your vehicle means everything to us. Thank you for taking the time to share your kind words about your experience! 

SAGE.DELSOL's profile image
SAGE.DELSOL 
3 weeks ago

Everybody I dealt with from Victor to the financing team was great to work with. They made a deal happen when I wasn't sure if it could. We'll be buying the next couple vehicles from this dealership for sure. 

Business response:

We are overjoyed to hear about your positive experience with our team. It's wonderful to know that everyone you worked with, from our sales staff to our financing department, provided you with exceptional service. We understand that financing can sometimes feel uncertain, so we're thrilled that our team was able to work with you to make everything come together smoothly. Your confidence in choosing Crest Cadillac for your future vehicle purchases means the world to us. We look forward to serving you and helping you find your... read more

SDROUNDS's profile image
SDROUNDS 
3 weeks ago

As I said earlier I was pleased to get in so fast. The diagnostic work was on task and the problem was solved by the end of the day. The only concern was that loan cars are few and far between. 

Business response:

We are overjoyed to hear that you were pleased with how quickly we could get you in for service. It's wonderful to know that our diagnostic work was thorough and we were able to resolve the problem by the end of the day. We understand your concern about the limited availability of loaner vehicles, and we appreciate you bringing this to our attention. Your feedback helps us identify areas where we can continue to improve our service experience. Thank you for choosing Crest Cadillac and for taking the time to share your positi... read more

Ldaberbach's profile image
Ldaberbach 
3 weeks ago

The service manager listens to my concerns, on time service, great job, very polite and friendly. 

Business response:

We are glad to hear about your positive experience with our team. Your feedback about our service manager taking the time to listen to your concerns means a great deal to us. We understand how important it is to feel heard and valued when you visit us. It's wonderful to know that we delivered timely service while maintaining the polite and friendly approach you deserve. Your kind words about the quality of work performed reflect the high standards we strive to meet every day. Thank you for taking the time to share your exper... read more

RickH's profile image
RickH 
3 weeks ago

Very fast and kept me informed throughout the whole process Friendly atmosphere and friendly people in all areas 

Business response:

Thank you for sharing your positive experience with our team. We are delighted to hear that we kept you well-informed during your visit and that our service was efficient. It means so much to us at Crest Cadillac that you found our staff welcoming and helpful across all departments. Your feedback about the warm environment we strive to create truly makes our day. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future. 

Dave's profile image
Dave 
3 weeks ago

Chris was great to work with listening to what we were looking for and what we wanted to spend. It was an exceptional experience. 

Business response:

We are overjoyed to hear about your exceptional experience with us, Dave! It's wonderful to know that our team member took the time to truly understand your needs and budget preferences. We're thrilled that you felt heard and valued throughout the process. Your feedback about the attentive service you received means so much to our team. We appreciate you taking the time to share your positive experience with others. 

ldbusa6's profile image
ldbusa6 
3 weeks ago

EXCELLENT on every level. Logan's knowledge of issue & clear communication; Logan set my appt; I had a special request which he easily handled for me; Met me swiftly upon my arrival; Car was completed earlier than expected; Had a follow-up issue which Logan immediately responded to, handled & completely resolved. Another excellent experience at Crest. Logan provides a very high level of customer service. Definitely went above & beyond. 

Business response:

Your positive feedback about the outstanding service you received means so much to us at Crest Cadillac. We are thrilled to hear that Logan's expertise and clear communication made such a positive impact on your experience. Your recognition of Logan's commitment to going above and beyond truly reflects the level of customer care we strive to provide. Thank you for choosing us and for taking the time to share your experience. 

STACEY.B's profile image
STACEY.B 
3 weeks ago

The experience was easy, fast and professional The courtesy ride was also wonderful experience Thank you 

Business response:

We are overjoyed to hear about your positive experience at Crest Cadillac. It's wonderful to know that your visit was smooth, efficient, and handled with professionalism. Your feedback means so much to our team, and we truly appreciate you taking the time to share your thoughts. We look forward to continuing to provide you with the same level of excellent service in the future. 

kephieubac78's profile image
kephieubac78 
3 weeks ago

Accurate and helpful Monica always been very helpful and attentive She also very details and good recommendation for service need. 

Business response:

We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you found the service both accurate and helpful. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We look forward to continuing to serve you with the same level of dedication. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,021 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 6:00 p.m.