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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I really appreciate my Service Manager, Shawn. He has a great personality and is super easy to work with. That's why I only want him to service me when I bring in my vehicles to Crest.
Business response:
Thank you for sharing your experience! We’re thrilled to hear how much you appreciate working with Shawn. His great personality and dedication to providing excellent service truly make him an asset to our team. It’s wonderful to know you trust him with your vehicles, and we’ll be sure to pass along your kind words. We look forward to continuing to serve you!
Always a great experience coming to dealership and the service department. Logan did an excelent job with communicating throughout process.
Business response:
Thank you for your feedback! We’re delighted to hear that you consistently have a great experience at our dealership and service department. It’s wonderful to know that Logan kept you well-informed throughout the process—his commitment to excellent communication is something we value highly. We appreciate your support and look forward to serving you again in the future.
Keilyn did a great job in selling me my CT5! She was professional and efficient. Finance guy was great as well (forgot his name). Thanks Crest!
Business response:
Thank you for your feedback! We’re delighted to hear that Keilyn provided you with professional and efficient service during your purchase of the CT5. It’s also great to know that the finance process went smoothly. We’ll be sure to share your kind words with Keilyn and the team. Congratulations on your new vehicle, and thank you for choosing us!
The process of shopping and purchasing a new vehicle was smooth and easy. Nathan made sure to ask questions to ensure he was offering suggestions that met our needs and wants. He was patient as we were trying to make our decision. He was very friendly and extremely helpful. Josh was also easy to work with and very helpful as we were finalizing everything. Tanya was the bonus to the experience. She was friendly and offered great conversation as we completed the purchase process. Nolan was friendly and answered all our questio... read more
Business response:
Thank you for sharing such a comprehensive and glowing review of your experience! Your detailed account highlights the exceptional teamwork and customer-focused approach of Nathan, Josh, Tanya, and Nolan. Nathan's attentive approach of asking targeted questions to understand your specific needs demonstrates our commitment to personalized service. His patience during your decision-making process reflects the care we take in helping customers find their perfect vehicle. Josh's helpfulness during the finalization stage and Tany... read more
I had the absolute pleasure of working with Chris Rucker while purchasing my new Cadillac Lyriq, and I can't sing his praises enough. Chris is, without a doubt, the nicest salesperson I have ever met. From the very beginning, he went above and beyond to ensure I found the perfect deal that met all my needs. His warm and friendly demeanor made the entire process enjoyable and stress-free. Chris was not only professional but also genuinely kind and incredibly easy to talk to. His super friendly attitude, coupled with his unwav... read more
Business response:
We are incredibly proud and grateful for this outstanding review highlighting Chris's exceptional customer service and commitment to excellence. Your detailed account beautifully captures the level of professional care and personal dedication we strive to deliver with every customer interaction. Chris's approach to sales - combining professionalism, genuine kindness, and a customer-first attitude - represents the gold standard of automotive sales. Your experience with him demonstrates that purchasing a vehicle can be more th... read more
I worked with Chris, Shawn and Schuyler and had an amazing experience buying a new car
Business response:
Thank you for sharing your exceptional car-buying experience with Chris, Shawn, and Schuyler! We're thrilled to hear that your interaction with our team was truly amazing. Our goal is always to make the car purchasing process smooth, enjoyable, and personalized. The fact that multiple team members worked together to ensure your satisfaction speaks to the collaborative approach of our sales team. We appreciate customers like you who take the time to recognize the hard work and dedication of our staff. Each team member plays a... read more
She went out of her way to help me purchase a vehicle, took time for a beautiful video and has great follow up. I would proud to have her as my employee. I know Mike Brosin personally and am about to tell him how great she is.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that our team member went above and beyond to help you with your vehicle purchase. It’s wonderful to know that you appreciated the effort she put into creating a beautiful video and her great follow-up. Your recognition means a lot to us, and we’re grateful for your willingness to share your experience with Mike. We’re proud to have such dedicated team members who consistently strive to provide excellent service. Thank you once again, and we look forward to assist... read more
Felix is amazing he help me to find the best gift for my wife he’s amazing seller All the team are amazing as well thank you Felix
Business response:
Thank you for your wonderful review! We're so glad to hear that Felix was able to help you find the perfect gift for your wife. We're also thrilled that you had a great experience with the entire team. We truly appreciate your kind words and look forward to assisting you again in the future!
I wouldn't come back to this dealership except for Shawn Barrows. He is excellent. Feele and McPherson do not really want to try to solve problems or help customers with problem or special situations. Not customer oriented. McPherson was to the point rude.
Business response:
Thank you for your candid review. We are grateful that Shawn consistently delivers the customer-focused, solution-oriented service that truly defines an outstanding automotive professional. His commitment to excellence clearly stands out, and he represents the standard of service we aspire to deliver consistently across our entire team. Thank you for highlighting his outstanding work and for your honest, constructive review.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,815 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.