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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The reason I gave "5" ratings is because this dealership deserves it. Every person we came into contact with was helpful and courteous. The sales personnel, Nancy and Tony worked for five hours to find the exact car we wanted and worked tirelessly to work out the payments that fit our budget. I have NEVER experienced such good salesmanship. There were no pressure tactics--just genuine helpfulness. I appreciate being treated so professionally. They made me feel important and respected my views on what I wanted in a Cadillac. ... read more
Kudos to Crest Cadillac for employees like Bruce Rollins and Russell Lilly! Recently, I brought my car in for service, and never have I been so COMPLETELY SATISFIED with the professionalism and attention given me, and in regards to my 2007 DTS. Bruce Rollins, my salesman, patiently listened to my concerns and his willingness to help resolve my issues, advised me to bring my car in at my earliest convenience. My service advisor, Russell Lilly was friendly, courteous and professional. He went the extra mile to make sure that a... read more
ALL dealers should have a mandatory training from these people, from their reception desk to the time you drive out!!! I've never, in my 48 years of buying cars, experienced a more well-oiled, totally customer-oriented AND DEVOTED TO SATISFACTION dealership. I was at Crest for the 30,000 mile oil change/service of my 2007/SRX - while waiting, I strolled around to look at the latest model of the same car on the showroom floor. There it was - candy-apple red, loaded, etc. I fell in love! Bruce Rollins came around the corner, p... read more
Stopped by to price a new CTS. Didn't plan to buy, but Arch found the exact car we were looking for and the price so we ended up buying the same day. Pleasant experience from start to finish. Sales Manager, Alexa, was great at cutting us a good deal and making sure the car was preped for delivery. Very professional and customer service-oriented operation. I HATE buying cars, but this was just a great experience, start to finish. From the beginnning, they focused on finding out what we wanted, how we wanted it and how to get ... read more
I just bought a new Cadillac from Crest, and feel like we got a great deal. Crest had more inventory of the desired car that any other nearby dealer, and really make some good deals at the end of the month. They spent 30-45 minutes with me going over all of the features of the new car (at pickup), which make it nice to leave the dealership knowing how to use all of the electronics!
My experience with Crest Cadillac was superb, wonderful customer service. I would hightly recommend this dealership to anyone looking for a smooth car buying process. Wayne Massey was very prompt in calling back and answering my questions. I've never had a better experience and I'v purchased 5 cars in my lifetime.
To all the Crest employees and especially Ed Elizondo for the efforts that made the purchase of our new Cadillac CTS one of the most enjoyable purchasing experiences we have had. Your patience, dedication to customer satisfaction, willingness to help[ us through a difficult time and most friendly low key salesmanship truly made our experience exceptional. The car performs beautifully. Much better than we expected. The control one feels on the highway and around the city is exceptional. It is responsive, agile and user friend... read more
We have bought 7 vehicles from this dealership and mainly because of Bruce Rollins. He gives us beyond 5 star service and we would not go to any other Cadillac dealership because of him. I also appreciate the way Bruce makes sure than when my car is being worked on that I get a car to drive home and that Stephen and I are completely satisfied before leaving the dealership. He always lets us know what is going on with the new vehicles that are coming in so that we know what we want to look at before getting there.
I can't say enough positive things about my experience with Crest Cadillac. Tony Griggs and the entire staff at Crest were so helpful. Tony had a very low pressure, but helpful approach, which I appreciated. He was very patient, yet eager to help to me find the perfect car. He made the entire process easy. He guided me through all the steps of the process with ease, patience, kindess and respect. My experience was fantastic. He was extremely knowledgeable and kind. The paperwork and financing aspect were also just as easy to... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,817 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.