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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
excellent service with good price, The service of providing a replacement car is very convenient
Business response:
We are honored to receive your wonderful feedback about your experience. It means so much to us that you found our service excellent and our pricing fair. We're particularly pleased that our replacement vehicle service made things convenient for you during your visit. Your satisfaction is what drives us to maintain these high standards, and we truly appreciate you taking the time to share your positive experience with others.
Service advisors are all amazing. They keep their customers informed every step of the way. Honest, down to the last possible penny. Keeping me updated on what my repairs are will potentially cost. They never stop checking with the shop to make sure the time quote they've given is going to be met or needs updating.
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about how our advisors kept you informed throughout the entire process means so much to us. We understand how important transparency is when it comes to repair costs, and we're pleased that you found our team to be straightforward about pricing down to every detail. It's wonderful to know that our commitment to providing regular updates and accurate time estimates made a difference in your experience. Your trust is truly appreciated, a... read more
Excellent Service Provided, Very Nice Polite Advisor, Assistant Was Very Fast Efficient And Very Helpful, Satisfactory as a Customer I am Well Taking Care On My Service Vehicle Needs. Good To Know My Vehicle Well Taken Care In Great Hands Of Arman Naemi Great Advisor & Service Experience Was Excellent, Good Communication Skills Excellent Work Performance Very Satisfactory With My Visit. Easy To Schedule Service Appointment With Arman Instead Of Loan Cars No Back And Forth. Very Efficient. Thank You, Miss Torres
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your satisfaction with the efficient and helpful assistance you received truly means a lot to us. We understand how important it is to have your vehicle needs handled with care and expertise, and we're delighted that you felt well taken care of throughout your visit. The excellent communication and smooth scheduling process you experienced reflects our commitment to making service appointments as convenient as possible for our customers. We grea... read more
Shawn is nothing short of amazing- as always above and beyond!! He even came to my house and rescued me
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team member went above and beyond to help you, even providing assistance at your home when you needed it most. This level of dedicated service truly reflects our commitment to taking exceptional care of our valued customers. Your kind words about receiving amazing service mean so much to us, and we appreciate you recognizing the extra effort made on your behalf. We look forward to continuing to serve you with the same o... read more
They were very quick with figuring out exactly what I needed done on my car and when we ended up going a different direction with repairs they were able to switch gears and help us get it rolling quickly and efficiently
Business response:
Thank you for sharing your positive experience with us. We're pleased to hear that our team was able to quickly identify what your car needed and demonstrate the flexibility to adapt when your repair plans changed direction. It's wonderful to know that we could help you get back on the road efficiently. Your feedback about our quick problem-solving and ability to adjust our approach means a great deal to us at Crest Cadillac. We appreciate you taking the time to share how we were able to support you through your automotive n... read more
Arman is the best! He listens to my concerns and takes care of them. Definitely my go to guy!
Business response:
We are honored to hear about your wonderful experience with our team. It's clear that having someone who truly listens to your needs and addresses them effectively makes all the difference in your automotive service experience. We're thrilled that you've found your trusted person at Crest Cadillac who consistently takes excellent care of you. Your confidence in our service means everything to us, and we look forward to continuing to exceed your expectations.
Bryan does a great job. Always happy with my service. I’ll always take my vehicle to Crest.
Business response:
Your positive experience means everything to us. We are delighted to hear that you consistently receive excellent service and feel satisfied with every visit. It brings us great joy to know that your vehicle care needs are being met with such dedication. Your loyalty is deeply appreciated, and we look forward to continuing to provide you with the outstanding service experience you have come to expect. Your trust in our team motivates us to maintain the high standards that keep you coming back.
Arman always takes the best care of me. He and Victor are the reason I buy from Crest now and not Sewell anymore.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you receive exceptional care every time you visit us. It means so much to know that our team members have made such a positive impact on your experience that you chose to make us your preferred dealership. Your loyalty and trust in our service truly matter to us, and we look forward to continuing to provide you with the outstanding care you deserve for many years to come.
Crest has one of the best customer service and care experience I have received in a very long time. They are always willing to go the extra mile
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about receiving exceptional customer service and care truly mean the world to us. We take great pride in going above and beyond for each of our customers, and knowing that we made such a positive impact on your visit fills us with joy. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering the outstanding service that sets us apart.
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.