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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.711,228 reviews
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WATCHMAN110659's profile image
WATCHMAN110659 
4 months ago

First class all the way had a great guy Greg taken care of me. The only problem I experience was a long wait to get my car because nobody knew to get my car. The cashier made the announcement on the PA, but it is either wasn’t heard or wasn’t turned on so 15 minutes later I finally asked about my car and they wouldn’t retrieved it Waited way too long to get my car 

Business response:

Thank you for your thoughtful review. We are pleased to hear that you had a positive experience with Greg and appreciate your recognition of his efforts. We understand that the wait time for your car was not ideal, and we are committed to improving our communication to ensure a more seamless experience for all our customers. Your feedback is valuable to us, and we look forward to serving you better in the future. 

MUHAMMAD.SHAIKH's profile image
MUHAMMAD.SHAIKH 
4 months ago

Excellent service. Forgot the name of the service manager, but he was highly professional, and provided timely assistance 

Business response:

Thank you for your kind words! We're glad to hear you received excellent service and that the service manager was professional and timely. We’ll be sure to share your feedback with the team! 

KDAVIS27's profile image
4 months ago

Greg Vetrano is the best service advisor I have had. Service appointment was very fast. 

Business response:

Thank you for your feedback! We're glad Greg provided excellent service and a fast appointment. We appreciate your support! 

ANDREW.PHELPS's profile image
ANDREW.PHELPS 
4 months ago

Chris was great! I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! Thanks again Chris! 

Business response:

Thank you for your feedback! We’re glad Chris was able to provide a quick and efficient turnaround. We appreciate your support! 

Jose Cavazos's profile image
Jose Cavazos 
4 months ago

My experience buying my new Optiq was very friendly, but I had some questions about how to charge the battery. 

Business response:

Thank you for your feedback! We’re glad you had a friendly buying experience. If you have any questions about charging your Optiq’s battery, please feel free to contact us anytime—we’re here to help! 

KOCONNELL2's profile image
KOCONNELL2 
4 months ago

Greg has been amazing and with us the entire life of my car. He understands I want to maintain it until the wheels fall off. He communicates well and works for us. Truly appreciate him. 

Business response:

Thank you for your kind words! We are thrilled to hear that Greg has provided you with exceptional service throughout the life of your car. Our team is dedicated to ensuring that our customers feel supported and informed, and it's wonderful to know that Greg has met those expectations for you. We appreciate your trust in us to help maintain your vehicle, and we look forward to continuing to serve you in the future. 

Tim Taylor's profile image
Tim Taylor 
4 months ago

Keilyn was very knowledgeable and responsive, great communication and proactive. I really enjoyed working with her. Kodie provided exceptional customer service, he made me a great offer for my trade, seamless transaction and a customer for life, I would recommend Crest again and again, thanks for making my buyer experience exceptional. 

Business response:

Tim, thank you for taking the time to share your positive experience! We are thrilled to hear that Keilyn's knowledge and communication made such a positive impact on your interaction. It's also wonderful to know that Kodie's exceptional customer service and seamless transaction left you feeling valued. We truly appreciate your recommendation and look forward to serving you again in the future. 

JLCROUCH3's profile image
JLCROUCH3 
4 months ago

Excellent service as always. Staff is competent, courteous, and thorough. I would recommend to anyone. 

Business response:

Thank you for your wonderful feedback! We greatly appreciate your kind words about our team's competence, courtesy, and thoroughness. It's always our goal to provide excellent service, and we're thrilled to hear that you would recommend us to others. Thank you once again for your support! 

HGCONSULT's profile image
HGCONSULT 
4 months ago

Service was good as always. Pickup and delivery was on time. Thanks again Greg Vetrano. 

Business response:

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service and that the pickup and delivery met your expectations. We appreciate your continued support and look forward to serving you again in the future. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 11,228 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.