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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overall the experience was very good. Somehow the final process has got to be made faster though. 3 hours after the deal is done is too long. Everyone I met and dealt with at Crest was wonderful.
Business response:
We are happy to hear that your overall experience was very good and that everyone you worked with was wonderful. Your feedback about the timing of the final paperwork process is valuable to us. We understand that spending three hours completing documentation after reaching an agreement can feel lengthy, and we appreciate you bringing this to our attention. We continuously look for ways to streamline our processes while maintaining thoroughness. It means so much to us that you found our team members to be exceptional througho... read more
Get rid of your call center answering service, almost went back to my previous Cadillac service center. However, Logan McPherson was awesome and is the reason I’ll come back to Crest.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about our call center service is valuable, and we understand how important smooth communication is when you need assistance. We're thrilled that Logan made such a strong impression and provided the exceptional service that brought you back to Crest Cadillac. Team members like Logan are what make our commitment to outstanding customer care possible, and we're grateful he could turn your experience around.
Mr. Torres was attentive knowledgeable extremely professional Caring, helpful and thoughtful He made sure that I got the ride. I needed to get back to the office promptly and also requested the right for my return to pick up. The car promptly greatly appreciated his assistance.
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's heartwarming to hear that you received such attentive and knowledgeable service during your visit. We're pleased that our staff member was able to provide the caring and helpful assistance you needed, ensuring you had reliable transportation to get back to your office on time and arranging for your return visit. Your appreciation for the professional and thoughtful service means so much to us at Crest Cadillac. We're thrilled that we could ... read more
Great and effective Everyone was very nice and helpful. I would highly recommend this dealership to anyone.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about everyone being helpful and nice truly means a lot to us. We appreciate you taking the time to share your positive experience and are grateful for your recommendation to others. Thank you for choosing Crest Cadillac for your automotive needs.
Very pleased and satisfied with the service provided by Douglas He understood my requirements and worked towards it
Business response:
Thank you for the wonderful feedback! We're thrilled that Douglas understood your requirements and delivered excellent service. Your satisfaction means everything to us, and we appreciate you choosing Crest Cadillac.
Had a very good experience,and they did very good work and fast they even clean and washed my car.
Business response:
Thank you for the wonderful feedback! We're thrilled you were satisfied with our quality work and quick service. We're glad you appreciated the extra care we took in cleaning and washing your vehicle. Your positive review motivates our team to continue providing exceptional service. We look forward to serving you again!
Ty did a great job as did Johnny in the check-in and pick up area.
Business response:
Great job
Very courteous and prompt attention to the servuce appointment by the dealership. The appointment went as planned
Business response:
Thank you for the positive feedback about our courteous service team and prompt attention during your appointment. We're pleased everything went as planned and appreciate you choosing Crest Cadillac.
Excellent service as always! Thanks Bryan for getting my car in last minute and back to me quickly
Business response:
Thank you for your kind words! We're thrilled Bryan could accommodate your last-minute request and get you back on the road quickly. Your continued trust means everything to us at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.