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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Understanding of my situation and solution focused regarding what should get fixed now verse what can be deferred until a later time
Business response:
Thank you for your feedback! We're glad our team understood your needs and helped prioritize urgent repairs versus those that could be deferred. We believe in transparent service recommendations that work for your circumstances. This reflects the solution-oriented service we strive to provide at Crest Cadillac.
The dealership was highly professional and well-organized. All the staff were extremely helpful and accommodating
Business response:
Thank you for your wonderful feedback! We truly appreciate you highlighting our organization and recognizing our helpful staff. Your positive words mean so much to everyone at Crest Cadillac and motivate us to continue delivering exceptional service.
Chase is the absolute best! He is reliable honest and always goes above and beyond
Business response:
Thank you for the wonderful feedback about Chase! We're thrilled to hear he consistently exceeds expectations with his reliable and trustworthy service. Your kind words highlight exactly the quality we strive for at Crest Cadillac.
Great overall. Had an issue that only shows up on cold start. They kept it and performed cold start, diagnosed and fixed timely. All good!
Business response:
Thank you for the positive feedback! We're glad our team successfully diagnosed and fixed your cold start issue through proper testing. Your satisfaction with our timely service means a great deal to us, and we appreciate you sharing your experience.
I would like to add, Crest Cadillac always gives excellent service and keeps me updated throughout the process. Thank you Crest Cadillac and happy holidays!
Business response:
Thank you for recognizing our commitment to excellent service and communication! We appreciate you choosing Crest Cadillac and wish you happy holidays too!
A great experience I've been dealing with Crest Caddilac for years. Dealing with Logan is a must. He goes above and beyond!. I'm sure as a business owner, you really appreciate having him as a part of your team. Team work makes the dream work!!
Business response:
Thank you for your wonderful feedback and loyalty over the years! We're thrilled to hear about your outstanding experience. Logan truly exemplifies the exceptional service we strive for, and your recognition of his efforts means so much. You're absolutely right that teamwork makes all the difference. We're grateful for your continued trust and look forward to serving you for many more years to come.
I’ve been a customer for 15 years and crest makes it so easy. I’ve worked with Kodie Cadenhead twice now and both times he made the deals happen for me. I will continue to be a loyal customer of Crest Cadillac.
Business response:
Thank you for your 15 years of loyalty! We're thrilled that Kodie has made the deals happen for you twice and that we continue to make your experience easy. Your continued trust in Crest Cadillac means the world to us, and we look forward to serving you for many more years.
Great response time, very informative, Answered my questions that I had and very professional Had great knowledge about my car purchase based on his experience
Business response:
Thank you for the positive feedback! We're glad our team provided timely, informative responses and professional service for your car purchase. Our experienced team takes pride in helping customers feel confident about their decisions. Your feedback reinforces our commitment to excellent customer service at Crest Cadillac.
Shawn, my service technician, was amazing! He worked so efficiently and was super flexible, making sure to meet all my needs even when the repair didn’t go as planned. With the unexpected repairs and changes to the service schedule, Shawn still provided top-notch service.
Business response:
We are overjoyed to hear about your exceptional experience with our service team. Your feedback about the efficient work and flexibility during your visit truly means a lot to us. We understand that unexpected repairs and schedule changes can be challenging, and we're thrilled that our team was able to adapt and still deliver the high-quality service you deserved. Your recognition of the top-notch service provided despite the complications shows how much our dedication to customer satisfaction matters. Thank you for taking t... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.