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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,627 reviews
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CANDICE.BENNETT's profile image
CANDICE.BENNETT 
6 months ago

Sales team and finance advisors were fantastic. They worked hard to make me happy, even to the smallest details. 

Business response:

We are grateful to hear about your wonderful experience with our team. It's truly meaningful to know that our sales and finance professionals made such a positive impression and went above and beyond to ensure your satisfaction. Your recognition of their dedication to handling every detail with care reflects the level of service we strive to provide each customer. We appreciate you taking the time to share your feedback about your experience. 

KMOSLEY16's profile image
KMOSLEY16 
6 months ago

Above and beyond to help the customer. I trust them to take good care of my family. 

Business response:

We are grateful for your trust in our team and for sharing how we went the extra mile to assist you. Knowing that you feel confident bringing your family to us means everything. Your confidence in our service motivates us to continue providing exceptional care for every customer who walks through our doors. 

ABB7088's profile image
ABB7088 
6 months ago

Fast service and great service advisor. Ty does a great job taking care of his customers. 

Business response:

We greatly appreciate your wonderful feedback about the efficient service you received. It's fantastic to hear that your service advisor provided such excellent care and attention. We're delighted that you experienced the quality support that makes a real difference for our customers. Thank you for taking the time to share your positive experience with us. 

CONTACTKATHYB's profile image
CONTACTKATHYB 
6 months ago

Salesman is very patient, professional, and doesn't try to force sell anything. The buying process was exceptional. 

Business response:

Thank you for your wonderful feedback about your experience with our sales team. We're delighted to hear that you found our approach to be patient and professional without any pressure tactics. It's wonderful to know that your purchasing experience exceeded expectations. Your positive feedback about our team's dedication to providing genuine service means a great deal to us at Crest Cadillac. We truly appreciate customers like you who take the time to share their experiences. 

MARLAALLRED14's profile image
MARLAALLRED14 
6 months ago

From the moment I stepped on the lot, it was a great experience. Khalid was so nice, helpful, answered all my questions and willing to go above and beyond... down to lettting me use his glasses. I will never go anywhere else. 

Business response:

Thank you for your review! We truly appreciate you taking the time to share your wonderful experience with us. It's fantastic to hear that from the very beginning, your visit exceeded your expectations. Your kind words about the exceptional service you received really mean the world to us. We're delighted that all your questions were answered thoroughly and that you experienced such dedication to going above and beyond for you - even down to the thoughtful gesture with the glasses! Knowing that we've earned your loyalty and ... read more

tundracrwmax's profile image
tundracrwmax 
6 months ago

Great service Nah im busy watching football Leave me alone please this game is a nailbiter 

Business response:

We are absolutely thrilled to hear that you had an excellent experience with our team! Your feedback about receiving outstanding service means everything to us. We appreciate you taking a moment to share your positive experience with us, and we look forward to continuing to provide you with the exceptional service you deserve in the future. 

JAMIE.CHANAGA's profile image
JAMIE.CHANAGA 
6 months ago

Monica was great as my service advisor. She really listened and helped me with my car. 

Business response:

We are absolutely thrilled to hear about your positive experience with your service advisor. It sounds like you received the attentive care and support that every customer deserves when bringing their vehicle in for service. Having someone who truly listens and provides helpful assistance can make all the difference in your automotive service experience. Your feedback about the quality of service you received is greatly valued, and we're delighted that we could meet your expectations. Thank you for taking the time to share y... read more

Clinsteadt's profile image
Clinsteadt 
6 months ago

Costly recommendations were not necessary when came to pick up car were sent from building to building person to person too complicated for elderly clients 

Business response:

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns. 

rebtros's profile image
rebtros 
6 months ago

Excellent communication throughout entire service and were very courteous and going extra mile by providing ride service. 

Business response:

We greatly appreciate your feedback about the outstanding communication you received during your service visit. It's wonderful to hear that our team maintained clear contact with you throughout the entire process and treated you with such courtesy. We're especially pleased that our ride service made a positive difference in your experience. Your recognition of these efforts means so much to our team, and we look forward to continuing to provide you with exceptional service in the future. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,627 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.