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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very accommodating, good communication The team provided a quick turnaround and very friendly. Everyone answered all my questions about the work completed and the related charges.
Business response:
Thank you for sharing your positive experience with our team. We're delighted to hear that our staff was accommodating and maintained excellent communication throughout your visit. It's wonderful to know that we delivered efficient service while ensuring our team remained approachable and helpful. We truly appreciate that our staff took the time to thoroughly explain the work and answer all your questions about the charges. Your feedback reinforces our commitment to providing transparent and friendly service to every custome... read more
Monica provided good customer service while the service center was very busy when I was there.
Business response:
We are excited to hear about your wonderful experience with our team. It means so much to know that you received excellent service even during our busiest times. Our staff works hard to ensure every customer feels valued and well-cared for, regardless of how hectic things may get. Your recognition of the quality service you received truly brightens our day and motivates us to continue delivering the exceptional experience that we are known for. We appreciate you taking the time to share your positive experience with others.
Nathan was great. Took 5 hours to lease the vehicle which is too long; car cleaning took too long then wasn't cleaned. Had seat stains, carpet stains and a chip in the windshield. Quote showed 2 miles on the vehicle and actually had 999 miles.
Business response:
We’re glad Nathan provided helpful support, though we regret that the process and vehicle condition did not reflect the smooth experience we aim to provide. Our intention is always to deliver efficient service and thorough preparation for every vehicle. Feedback like this helps us improve timing and attention to detail. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we can connect and offer support.
Excellent service and follow up Car was clean and washed and they finished the work quickly.
Business response:
We greatly appreciate your positive feedback about the outstanding service you received. It's wonderful to hear that our team provided quick and efficient work while maintaining the high standards you expect. We take pride in ensuring every vehicle is thoroughly cleaned and properly cared for during service visits. Your recognition of our follow-up efforts means a great deal to us at Crest Cadillac. Thank you for taking the time to share your experience with others.
It took a while for my part to arrived. Once it came in they did a really good job on tshooting issue and repairing in a timely manner. Great job!!
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand that waiting for parts can be challenging, and we truly appreciate your patience during that time. It's wonderful to hear that our team did excellent work troubleshooting your issue and completed the repairs efficiently once everything was ready. Your feedback about the quality of our repair work means a great deal to us at Crest Cadillac, and we're grateful for your understanding throughout the process.
Excellent Very easy to work and excellent customer service Very good coordination and very effective communication
Business response:
Thank you for recognizing our team's professionalism and timely service. At Crest Cadillac, we strive to provide exceptional service and are pleased we met your expectations. We appreciate your feedback and look forward to serving you again.
Great people. Knowledgeable One two three four five six seven eight nine ten eleven twelve And I didn't appreciate Bret's service ....
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about working with knowledgeable people means so much to us at Crest Cadillac. We truly value when customers recognize the expertise our staff brings to every interaction. Thank you for taking the time to share your thoughts - it helps us continue delivering the quality service our customers deserve.
Excellent Chase kept me informed on the progress of the repairs on my car on a daily basis.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that you received such attentive service during your vehicle repairs. Having someone keep you updated throughout the entire process makes all the difference, and we're thrilled that you felt well-informed every step of the way. Your satisfaction with the daily communication and care you received truly means the world to us. We appreciate you taking the time to recognize the exceptional service you experienced.
She handled everything I needed with professionalism and care. making the entire process easy and stress-free
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team member provided you with professional and caring service. Knowing that we made your experience smooth and stress-free means everything to us. We appreciate you taking the time to share your positive experience!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.