This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a great experience having my Cadillac serviced at the dealership. My customer service representative, Chase, was excellent to work with. He kept me constantly informed and provided regular updates on my vehicle throughout the process. Chase was always prompt, professional, and responsive to my texts, which made the entire experience smooth and stress-free. I truly appreciated the outstanding communication and customer service. Highly recommend both the service department and Chase.
Business response:
Thank you for taking the time to share your wonderful experience with our service department. We are delighted to hear that your vehicle service went smoothly and that you felt well-informed throughout the entire process. Your feedback about receiving consistent updates and prompt communication truly means a lot to us. It's fantastic to know that our team member provided the professional and responsive service that made your experience stress-free. We genuinely appreciate your recommendation of our service department and are... read more
Fairly easy and nice to have consistency of people I work with. Pretty solid place
Business response:
We are overjoyed to hear about your positive experience with our team. Having that consistency in the people you work with makes such a difference, and we're glad we could provide that for you. Your feedback about our streamlined process and reliable service means a great deal to us. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you well.
Brief Excellent attention to my requests and professional service. Delivered what the promised, and on time.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about receiving excellent attention to your specific needs and professional service means so much to us. We take great pride in delivering on our commitments and ensuring everything is completed within the promised timeframe. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations.
Everyone was very welcoming and interested in helping Ty was great to work with. He even helped me when he wasn't working.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team made you feel welcomed and provided the helpful service you deserved. It's especially meaningful to know that our staff went above and beyond to assist you, even during their time off. Your feedback reinforces our commitment to creating positive experiences for every customer who walks through our doors. We truly appreciate your trust in our dealership and look forward to continuing to serve you in the future.
Shawn is always pleasant and is eager to help me with my vehicle and keep me updated. He is the reason I bought another Cadillac. He's the absolute best service advisor.
Business response:
Your positive experience with our service team truly makes our day. We understand how important it is to have someone who keeps you well-informed about your vehicle and provides helpful assistance every step of the way. It means the world to us that the exceptional care you received influenced your decision to choose another Cadillac. Your loyalty to the Cadillac brand and recognition of our team's dedication to going above and beyond is deeply appreciated. We are committed to continuing to provide you with the outstanding s... read more
Arman is the main reason I come here for all my service needs. Without him I would be lost!
Business response:
We are excited to hear about your outstanding experience with our service team. Having a trusted team member who consistently meets your automotive service needs makes all the difference, and we're thrilled that you feel so well taken care of during every visit. Your loyalty means everything to us, and we're committed to continuing to provide you with the exceptional service you've come to expect. Thank you for choosing us for all your vehicle maintenance needs.
Great Service Manager, and great staff! Service work completed on time and car was well detailed.
Business response:
Thank you for sharing your wonderful experience with our team. We are pleased to hear that our Service Manager and staff provided you with exceptional care. It means so much to know that we completed your service work promptly and that you noticed the attention we put into detailing your vehicle. Your recognition of our team's dedication truly makes our day. We look forward to continuing to serve you with the same level of excellence.
I don’t do reviews, but Crest made the whole process effortless. From my initial emails to in person.
Business response:
We genuinely appreciate your decision to share your experience with us. Making the entire process smooth and seamless for you, whether through digital communication or face-to-face interactions, means everything to our team. Your feedback about how straightforward we made everything confirms that we're achieving our goal of providing exceptional service at every touchpoint. Thank you for taking the time to recognize our efforts.
Repairs were completed in a timely manner and the communication between them and Toyota was good as well.
Business response:
We are overjoyed to hear about your positive experience with our repair services. Your feedback about the timely completion of your repairs means a great deal to us. We understand how important clear communication is, and we're pleased that our coordination with Toyota met your expectations. Thank you for taking the time to share your experience - it truly helps us continue providing the quality service our customers deserve.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,627 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.