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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My sales agent was Joseph, trainee was Lani and finance manager was Travis. All were excellent, profesional and helpful.
Business response:
We are overjoyed to hear about your wonderful experience! It sounds like our team provided you with outstanding service throughout your visit. We're proud to have such dedicated professionals who go above and beyond to ensure every customer feels valued and supported. Your kind words about their excellent and helpful approach mean so much to us. We truly appreciate you taking the time to share this positive feedback, and we look forward to continuing to serve you with the same level of excellence in the future.
A unique situation materialized once I got there and Austin was able to make things right
Business response:
We are absolutely thrilled to hear that despite the unexpected circumstances that arose during your visit, our team was able to resolve everything for you. It means so much to us when we can turn challenging situations around and ensure our customers leave satisfied. Your positive feedback about how we handled your unique situation truly makes our day. Thank you for giving us the opportunity to make things right and for sharing your experience with others.
Monica is the best Monica has consistently been the best service agent . My wife has the utmost trust in her recommendations and delivery of promised services. Always job well done.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our team. It means so much to know that you have found such consistent excellence in service and that trust has been built through reliable recommendations and dependable delivery. Having a service professional who consistently meets expectations and earns your confidence is exactly what we strive for at Crest Cadillac. Your recognition of dedicated service and the peace of mind it brings to both you and your wife truly highlights what quality customer... read more
Greg is an awesome delivery Manager and always goes above and beyond for his clients.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Your feedback about exceptional service and going the extra mile for clients truly means the world to us. It's heartwarming to know that our team's dedication to providing outstanding customer care has made such a positive impact on your experience. We're grateful for customers like you who take the time to share their experiences, and we're committed to continuing this level of service excellence.
Cody and Anthony do a great job on every one of my vehicle purchases. Keep up the good work guys!
Business response:
Thank you for taking the time to share your experience with us, Frank! We are thrilled to hear that our team has consistently provided excellent service for all of your vehicle purchases. Your recognition of their dedication and hard work means so much to us. We truly value customers like you who appreciate the effort our staff puts into making each purchase experience exceptional. Your continued trust is greatly appreciated, and we look forward to serving you for many years to come.
I would like to thank Monica for the excellent service that she always provides. She’s always available to her customers and an absolute pleasure to work with.
Business response:
Thank you for your wonderful feedback about the outstanding service you received. We are delighted to hear that you consistently experience such dedicated support and professionalism. Having team members who are readily accessible and create such positive working relationships is what we strive for at Crest Cadillac. Your recognition of this exceptional care and commitment means so much to our entire team. We truly appreciate customers like you who take the time to share these thoughtful experiences.
Easy to get appointment. service advisor is friendly and very good to keep me informed of both time and expense
Business response:
We are overjoyed to hear about your positive experience with our appointment scheduling process. It's wonderful to know that our service advisor provided you with friendly service and kept you well-informed throughout your visit regarding both timing and costs. Clear communication about service details is something we strive for, and we're thrilled that this made a difference in your experience. Thank you for taking the time to share your feedback - it means a great deal to our team.
Great service. Pleased with the process and their patience in ensuring we made the right decision.
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that you found our service exceptional and that our team took the time to work with you throughout your decision-making process. At Crest Cadillac, we believe that patience and guidance are essential when helping our customers find the perfect fit for their needs. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the care our team provided. We look forward to continuing to serve you in the future.
Great People were nice and friendly They provide me a ride home and back to the dealer
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that our team made such a great impression with their friendly and welcoming approach. It means a lot to know that the transportation service we provided made your visit more convenient. Your kind words about our people truly brighten our day and motivate us to continue delivering exceptional service. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.