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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service and helped answer any questions from start to finish. Walked me through the process and helped me get in and out. Highly satisfied! Will be coming back in the future.
Business response:
We are overjoyed to hear about your wonderful experience! It's fantastic to know that our team provided excellent service and took the time to thoroughly answer all your questions throughout your visit. We're delighted that we could guide you smoothly through each step and make your time with us efficient and satisfying. Your high satisfaction means everything to us, and we truly appreciate you sharing your positive experience. We look forward to welcoming you back and continuing to provide the outstanding service you deserv... read more
Great service. In and out in one day. No disruption in my week plans. Thanks!
Business response:
We are absolutely thrilled to hear about your positive experience with us! Your feedback about receiving excellent service and having everything completed efficiently in just one day truly means a lot to our team. We understand how important it is to keep your weekly schedule on track, and we're delighted that we could provide such seamless service without any disruption to your plans. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Ty was helpful & informative. He stepped in when 'my' advisor was out, helping me deal with a punctured tire. He got me in quickly & presented me with all the info I needed to get my truck fixed, on my budget. He facilitated the repair & got me on my way!
Business response:
We greatly appreciate your feedback about the outstanding service you received. It sounds like you had a wonderful experience when help was needed with your tire situation. Having someone step in and provide quick assistance while presenting all the necessary information to fit your budget shows the level of care we strive to provide. We're pleased that the repair process was handled smoothly and efficiently, getting you back on the road without delay. Your experience highlights exactly the kind of helpful and informative se... read more
Whenever I take my car in the situation is always resolved in a very timely and courteous manner.
Business response:
Thank you for sharing your experience with us. We truly appreciate that you continue to trust us with your vehicle's care. It's wonderful to hear that our team consistently handles your service needs with efficiency and professionalism. Your confidence in our ability to resolve issues quickly while maintaining courteous service means everything to us at Crest Cadillac. We look forward to continuing to provide you with the reliable service experience you've come to expect.
Easy in and out. No problems. All staff did a great job and it was a great experience .
Business response:
We are delighted to hear about your smooth and hassle-free visit with us. It means so much to know that our team provided you with excellent service and made your experience a positive one. Your feedback about the seamless process and our staff's performance is truly valued. We appreciate you taking the time to share your experience.
He took me without an appointment and fixed everything quickly. Then I get a beautiful clean car back. Top rate service.
Business response:
We are utterly delighted to hear about your wonderful experience. Your feedback about receiving prompt service without needing to schedule ahead really means a lot to us. We're thrilled that our team was able to address all your needs efficiently and that you were pleased with how well your vehicle was cleaned and cared for. Providing exceptional service is what we strive for every day, and knowing that you felt we delivered top-quality results makes our efforts worthwhile. We truly value customers like you who take the time... read more
Crest has been helpful in maintaining my 2019 Escalade from purchase from Crest to the present. Logan has been most helpful since he took over as my contact.
Business response:
Thank you for sharing your experience with your Escalade service and for being a valued customer since your purchase. We're delighted to hear that our team has consistently supported you with maintaining your vehicle over the years. It's wonderful to know that Logan has made such a positive impact as your service contact and has been able to provide you with the helpful assistance you deserve. Your loyalty and trust means everything to us, and we look forward to continuing to serve you and your Escalade for many years to com... read more
Armond helps to smooth out the rough edges. My car, the app, the automated texts from service, GM Rewards, and other things are typically unaligned. This can be frustrating for the customer. But Armond worked hard to serve me.
Business response:
Thank you for sharing your experience with us. We understand that coordinating between your vehicle, the app, automated service communications, and rewards programs can sometimes feel disconnected, and we genuinely appreciate your patience with these challenges. It's wonderful to hear that Armond was able to provide the dedicated service you deserved and work diligently to address your needs. Your feedback about the various systems helps us understand where we can improve the overall customer experience. We're grateful to ha... read more
My car still does not ride like it should. Its choppy and rough for a Cadillac. It rode better after I had it there 2 weeks ago and paid for an alignment, road force and oil change. After my last to visits its rougher. Supposedly they checked the balancing of the tires. They should have rebalanced and made sure all of weights were same kind. So not truly sure what happened. The mechanics do not appear to perform the side. Made call to Cadillac Corporation to add to existing case.
Business response:
I wish work that is performed that all mechanics had the same skills and the outcome was 100%.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,283 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.