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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional and kind. Went out of his way to help with my auto insurance I would use him again and again and again
Business response:
Your positive experience means everything to us. We're thrilled to hear about the professional and caring service you received. It's wonderful to know that our team went above and beyond to assist you with your needs. Your loyalty and trust in choosing us repeatedly is truly valued, and we look forward to continuing to provide you with exceptional service.
Quick in and out. Logan's knowledgeable and very nice. Zzzzzzzzzzzzzzzzxx No more words this annoying
Business response:
Thank you for sharing your experience with us. We're delighted to hear that your visit was efficient and that Logan provided you with knowledgeable service. It's wonderful to know that you found our team member to be both helpful and pleasant during your time with us. We truly value customers like you who take the time to recognize excellent service, and we look forward to continuing to provide you with the same level of quality care in the future.
Overall the experience was very good. Somehow the final process has got to be made faster though. 3 hours after the deal is done is too long. Everyone I met and dealt with at Crest was wonderful.
Business response:
We are happy to hear that your overall experience was very good and that everyone you worked with was wonderful. Your feedback about the timing of the final paperwork process is valuable to us. We understand that spending three hours completing documentation after reaching an agreement can feel lengthy, and we appreciate you bringing this to our attention. We continuously look for ways to streamline our processes while maintaining thoroughness. It means so much to us that you found our team members to be exceptional througho... read more
Get rid of your call center answering service, almost went back to my previous Cadillac service center. However, Logan McPherson was awesome and is the reason I’ll come back to Crest.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about our call center service is valuable, and we understand how important smooth communication is when you need assistance. We're thrilled that Logan made such a strong impression and provided the exceptional service that brought you back to Crest Cadillac. Team members like Logan are what make our commitment to outstanding customer care possible, and we're grateful he could turn your experience around.
Mr. Torres was attentive knowledgeable extremely professional Caring, helpful and thoughtful He made sure that I got the ride. I needed to get back to the office promptly and also requested the right for my return to pick up. The car promptly greatly appreciated his assistance.
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's heartwarming to hear that you received such attentive and knowledgeable service during your visit. We're pleased that our staff member was able to provide the caring and helpful assistance you needed, ensuring you had reliable transportation to get back to your office on time and arranging for your return visit. Your appreciation for the professional and thoughtful service means so much to us at Crest Cadillac. We're thrilled that we could ... read more
Great and effective Everyone was very nice and helpful. I would highly recommend this dealership to anyone.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about everyone being helpful and nice truly means a lot to us. We appreciate you taking the time to share your positive experience and are grateful for your recommendation to others. Thank you for choosing Crest Cadillac for your automotive needs.
Very pleased and satisfied with the service provided by Douglas He understood my requirements and worked towards it
Business response:
Thank you for the wonderful feedback! We're thrilled that Douglas understood your requirements and delivered excellent service. Your satisfaction means everything to us, and we appreciate you choosing Crest Cadillac.
Had a very good experience,and they did very good work and fast they even clean and washed my car.
Business response:
Thank you for the wonderful feedback! We're thrilled you were satisfied with our quality work and quick service. We're glad you appreciated the extra care we took in cleaning and washing your vehicle. Your positive review motivates our team to continue providing exceptional service. We look forward to serving you again!
Ty did a great job as did Johnny in the check-in and pick up area.
Business response:
Great job
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
Crest Cadillac is open now. It will close at 8:00 p.m.