This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went in unsure of what I wanted and was given the opportunity to drive the car I wanted as well as the other model of car that I was somewhat considering. I feel like this gave me a good base on which to make my decisions and at no point did I feel like Joseph was trying to force me into something I didn’t want. He got me the information I wanted, walked me through the process smoothly, and I feel like I made an informed and good purchase as a result. As far as the dealership goes, Kodie who manages the preowned department... read more
Business response:
Thank you for sharing such detailed feedback about your experience with us. We're thrilled that you felt comfortable exploring different vehicle options and could make a well-informed decision without any pressure. It's wonderful to hear that the test drives helped you compare models and find exactly what you were looking for. We're particularly pleased that our team's attention to detail made such a positive impression. When potential issues are identified and discussed openly, it builds the trust that's so important in the... read more
Amazing family experience I would recommend this dealership to everyone I know!! I love you
Business response:
We are overjoyed to hear about your wonderful family experience with us! Your recommendation means the world to our team. It's incredibly rewarding to know that we provided exceptional service that made such a positive impression on you and your family. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you in the future.
Great Everyone is very nice and professional That's all I have to say. Sandi jones
Business response:
We are ecstatic to hear about your positive experience with our team. Your kind words about everyone being nice and professional truly mean a lot to us. We strive to provide exceptional service, and it's wonderful to know that our commitment to professionalism shines through in every interaction. Thank you for taking the time to share your feedback with us, and we look forward to continuing to serve you with the same level of care and expertise.
Greg Vertano was amazing! I had rental car booked and the rental counter said they did not have me for rental car, when I had a confirmation email. Greg looked at the email and said you are getting a rental car and I got one. Also the massage seat was fixed, but still did not work. When I reached out to Greg he scheduled a service with a loaner immediately. You guys have service business and people like Greg make the difference.
Business response:
Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team. It sounds like you faced some initial challenges with your rental car confirmation, but our staff was able to resolve the situation and ensure you received the vehicle you needed. We truly appreciate you highlighting how our team went above and beyond to help you. We are also pleased to know that when you encountered an issue with your massage seat functionality, our service team was able to quickly schedule an appoi... read more
Login was my service advisor. They completed all my work in under the time frame I was given. The price was better than I expected. I will definitely be using login and crest for all my future service.
Business response:
We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that your work was completed ahead of schedule and that the pricing exceeded your expectations in a positive way. We're thrilled that you had such a satisfactory experience and look forward to serving you again for all your future automotive service needs.
Took a little longer than expected but Ty kept me informed Took a little longer than expected but Ty kept me informed and everything was accomplished
Business response:
We are pleased to hear that you had a positive experience with us. We understand that the service took a bit more time than you initially anticipated, and we appreciate your patience during the process. It's wonderful to know that our team member kept you well-informed throughout and that we were able to complete everything you needed. Your feedback about the communication during your visit is valuable to us, and we're grateful for your understanding when things required additional time.
My battery died and I called and luckily I was close to the dealership but the guys left and got to me in lightning speed, especially after I told them I was at a kids soccer game and need to get to my next one. I appreciate how they helped me out so fast to get me on my way!
Business response:
We deeply appreciate your trust in our team and are so glad we could help you during such an important moment. Understanding that you had children's activities to attend made it clear how urgent the situation was for you. Our team takes pride in providing quick roadside assistance, and we're thrilled that our staff was able to reach you so promptly and get your vehicle running again. It means everything to us at Crest Cadillac when we can turn a stressful situation into a positive experience and help our customers get back t... read more
I am always pleased with the service department. Top notch. I am always pleased with the service department. Greg V the service advisor is always helpful.
Business response:
We are overjoyed to hear about your consistently positive experiences with our service department. Your satisfaction with the quality of care you receive means everything to us. It's wonderful to know that our service team continues to meet your expectations and that you find our service advisor so helpful in addressing your needs. We truly value your continued trust and look forward to providing you with the same excellent service experience in the future.
They were thorough, professional, and friendly. They completed the job at hand in a timely manner
Business response:
Your feedback is incredibly valuable to us! We're delighted to hear that our team provided you with such attentive service and maintained the high standards you expect. It's wonderful to know that we completed your service efficiently while keeping things professional and welcoming throughout your visit. Your experience reflects exactly what we strive to deliver to every customer at Crest Cadillac. We truly appreciate you taking the time to share your positive experience with others.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,622 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.