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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Salesman Josh Betanzos from Crest Infiniti assisted with the purchase of a used car from Crest Cadillac, and he was great! He answered all my questions, put up with a lot of back and forth, would definitely recommend him to anyone, definitely helped make the experience easier. Schuyler Crouch in finance was very helpful and quick, would use these folks again without a doubt.
Business response:
Thank you for sharing your great experience! We're so glad to hear that Josh and Schuyler made your car-buying process smooth and enjoyable. It’s wonderful to know that Josh was there to answer all your questions and help you through the process. We truly appreciate your recommendation and look forward to assisting you again in the future!
Logan did a great service I live so far and he sent someone to pick up our truck plus send us a car that way we have a car to move around until the truck was been repair 100 ⭐️
Business response:
Thank you for sharing your experience! We're so happy to hear that Logan provided excellent service and went the extra mile to ensure you had a car to use while your truck was being repaired. It's great to know that his efforts made the process more convenient for you. We truly appreciate your kind words and the 100⭐️ rating! We look forward to assisting you again in the future!
Communication isn’t the best, I’ve had multiple experiences there. The work done on my vehicle itself is great but the communication from advisors could be better. IE- I had a piece of metal pierce a tire, I contacted my advisor to see if I had the warranty, he told me I did. I go to dealership and am told by a different advisor that I in fact do not have the warranty thus making me waste my time driving to dealership vs getting it taken care of immediately elsewhere.
Business response:
Thank you for sharing your experience. We’re glad to hear that the work done on your vehicle met your expectations, but we are sorry to hear that you feel there was some miscommunication. We understand how frustrating it can be to receive conflicting information, and we certainly want to ensure that your future experiences are smoother. We’d like to discuss this further and address your concerns directly. Please reach out to James Freel, Service Director, at jfreel@vtaig.com so we can work to resolve this and improve your ex... read more
The communication with Douglas was very easy and fluid, very responsive and happy to support, all the time very flexible and willing to solve the issues. Also the experience with tania from finance was great, bringing knowledge, tips and great conversation. Overall, fantastic experience!
Business response:
Thank you for taking the time to share your experience! We're so pleased to hear that working with Douglas was smooth and supportive—his responsiveness and flexibility are qualities we truly value. It's also great to know that Tania in finance made a strong impression with her knowledge and helpful insights. We're glad both team members contributed to making your visit a fantastic one, and we appreciate your kind words!
Our service advisor went above and beyond. He help us with an executive I’m leak issue and our extended warranty was expired.
Business response:
Thank you for sharing your experience! We’re so glad to hear that your service advisor went above and beyond to assist with the issue. We always strive to provide the best possible service, and it’s great to know we were able to help you through it. We appreciate your feedback and look forward to assisting you again in the future!
Great to work with good cars good price. Salesman went above and beyond for me
Business response:
Thank you for your great feedback! We're thrilled to hear that you had a positive experience and that the salesman went above and beyond to assist you. It's wonderful to know you found the cars and prices to your liking. We truly appreciate your business and look forward to working with you again in the future!
Great service. Monica was very helpful and meet my needs. Ensuring that I was satisfied with the service
Business response:
Thank you for your kind words! We're so happy to hear that Monica was able to meet your needs and ensure you were satisfied with the service. Providing helpful and attentive care is always our priority, and we’re glad she made a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!
Service is great and appreciative of the service advisors always keeping it real and honest. Thank you
Business response:
Thank you for your thoughtful review! We're glad to hear that you appreciate the level of service and the honesty from our service advisors—it’s so important to us that every guest feels informed and respected throughout their visit. We truly value your trust and look forward to continuing to provide you with dependable care.
Love this dealership. Very attentive to your needs. Work is done in a timely manner.
Business response:
Thank you for the great feedback! We're so glad to hear that you love the dealership and that our team has been attentive to your needs. It's wonderful to know that the work was completed promptly and met your expectations. We appreciate your support and look forward to seeing you again!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,224 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.