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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Arman is extremely client oriented and always friendly . He is clear with his communication. He is very timely with turn around on servicing
Business response:
We are happy to hear about your positive experience with our team. Your feedback about receiving client-focused service and friendly assistance truly means a lot to us. We understand how important clear communication is, and we're pleased that this stood out during your visit. It's wonderful to know that you experienced prompt service turnaround, as we strive to be efficient while maintaining quality. Thank you for taking the time to share your experience.
Excellent customer service will recommend to any cadillac customer. Service was nice and polite. Thanks
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly delighted to hear that you found our customer service excellent and that our team was courteous and professional during your visit. Your kind words about recommending us to other Cadillac customers mean so much to us. We strive to provide exceptional service to every customer who walks through our doors, and it's heartwarming to know we achieved that goal with you. We look forward to serving you again in the future.
Rachid was very knowledgeable about what he selling. He quickly found us all the bonus deals we were getting. We were extremely satisfied with the purchase experience.
Business response:
We are thrilled to hear about your excellent experience with us! It sounds like you had outstanding service with someone who really understood your needs and worked hard to find all the available incentives for you. We're delighted that you felt completely satisfied with your purchase experience. Your feedback means so much to us at Crest Cadillac, and we truly appreciate you taking the time to share your positive experience.
My advisor Irman or great with me. He keep me on the loop about my Vehicle when it's there. The company are helpful and respectful toward their customer. Great Job Irman and the staff in the service department.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. It sounds like your advisor provided you with excellent communication throughout your vehicle's service, keeping you well-informed every step of the way. We truly value customers like you who recognize the dedication our team puts into delivering helpful and respectful service. Your kind words about the entire service department staff mean so much to us. Thank you for choosing Crest Cadillac and for taking the time to share your positiv... read more
Bryan is always excellent. Very professional an friendly. Clean facility and on time. Check out went smooth
Business response:
We are elated to hear about your wonderful experience with our team! It's fantastic to know that you found our service professional and friendly, and that everything from our clean facility to your smooth checkout process met your expectations. We truly appreciate customers like you who take the time to share their positive experiences. Your feedback means the world to us and helps us continue delivering the excellent service that sets Crest Cadillac apart.
Chase did a great job. Communication was good and help me out with getting back to the dealership.
Business response:
We are utterly delighted to hear about your positive experience with us. It's wonderful to know that you received great service and found the communication to be helpful throughout your visit. We're pleased that we could assist you with getting back to the dealership smoothly. Your feedback about the quality of service you received means a lot to our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Amazing customer service, communication, and professionalism! I can't say enough great things about Crest Cadillac! The team has amazing leadership, they're all great communicators, and they really care about their clients and customers.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your kind words about our customer service, communication, and professionalism truly mean the world to us. We take great pride in fostering strong leadership and ensuring every team member is dedicated to providing exceptional care for our valued clients. It's heartwarming to know that you felt genuinely cared for throughout your experience with us. Thank you for taking the time to share such positive feedback about your experience - reviews li... read more
Service employees are excellent. Everyone is very professional and pleasant. The only reason I won’t give 5 stars is there are no vending machines in the entire building. The cafe was closed. Having to sit for 2-4 hours without vending machines or some form of cold drinks and minimal snacks isn’t comfortable. I had to Use Door Dash to bring a delivery to the dealership.
Business response:
Thank you for sharing your positive feedback about our service team. We are pleased to hear that you found our employees professional and pleasant, as providing excellent customer service is something we take great pride in. We understand your concern about the limited refreshment options during your visit, especially when service appointments can take several hours. Your feedback about the closed cafe and absence of vending machines is valuable to us, and we recognize how inconvenient it must have been to arrange for food d... read more
Glenn was very helpful and made it quick for us as we traveled 400 miles there and back to get our new car! We appreciate everyone at Crest!
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like our team member provided excellent service and made your process efficient, which we know was especially important given the significant distance you traveled to visit us. We truly appreciate customers like you who are willing to go the extra mile, and we're delighted that we could make your journey worthwhile. Thank you for taking the time to share your positive experience - it means the world to our entire team!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.