Crest Cadillac's cover image

This profile has been claimed by the business owner or representative.

Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,283 reviews
Select a rating
eloyramirez1987's profile image
eloyramirez1987 
4 months ago

Great service and helpful, lobby was super welcoming. Also very knowledgeable of every vehicle on the lot 

Business response:

Thank you for the wonderful feedback! We're thrilled you had a great experience with our knowledgeable team and felt welcomed in our lobby. At Crest Cadillac, we strive to provide exceptional service and comprehensive vehicle knowledge. We appreciate you sharing your positive experience! 

Mailly1931's profile image
Mailly1931 
4 months ago

GatorJay is the ONLY one that I will ever be buying any of my cars from starting today! I buy cars more often than I change my wives and this guy has my business. If you are looking for a upstanding person this is the guy 

Business response:

Thank you for the outstanding feedback about Jay! We're thrilled that his exceptional service has earned your exclusive business. Your trust means everything to us, and we look forward to serving all your future automotive needs with the same level of excellence. 

Doug@mortgageedge.com's profile image
Doug@mortgageedge.com 
4 months ago

Excellent service Kodie Joseph and the owner Mike are amazing and leaps and bounds over the folks I encountered at competing dealerships 

Business response:

Thank you for the wonderful feedback! We're thrilled that Kodie Joseph and Mike provided you with exceptional service. Your recognition means the world to us, and we're proud that our team's dedication sets us apart from other dealerships. We appreciate you sharing your positive experience and look forward to continuing to serve you! 

TOM.GLEASON's profile image
TOM.GLEASON 
4 months ago

Awesome place! Bought 2 new Cadillacs this year and the sales and service are the best! 

Business response:

Thank you for the wonderful feedback! We're thrilled you had such a great experience purchasing your two new Cadillacs. Your recognition of our sales and service teams means everything to us. We look forward to continuing to serve you! 

MELOG21's profile image
MELOG21 
4 months ago

I spoke with a representative for a vehicle and he told me that it was just traded in and it was in the back and that he would get back to me immediately and that was the car I was looking for for my wife for a long time and he just dropped the ball and never got back to me and it got sold out. But I got with a different person and they took care of me very well . I wind up spending more money than I really wanted to, but I got a decent car. 

Business response:

We're glad our team was able to help you find a vehicle despite the initial communication challenges. We understand the importance of reliable follow-through, and we're grateful another team member provided the service you deserved. Thank you for choosing Crest Cadillac and for your honest feedback. 

Murielthrower73's profile image
Murielthrower73 
4 months ago

Remarkable. Anthony was very Professional. I think he was very attentive and will be a top salesperson as he is able to multitask. Which saves a lot of time as a customer. 

Business response:

Anthony was very professional. I think he was very attentive and very knowledgeable about Cadillacs. He did and excellent job,as well as all of your staff that was involved. 

CODY.BIRD's profile image
CODY.BIRD 
4 months ago

It was great Ty did a good job, service was fast, well done, etc, etc 

Business response:

Thank you for the positive feedback! We're delighted to hear Ty provided excellent and efficient service. Your recognition of our team's quality work means a great deal to us, and we look forward to serving you again! 

UTRph's profile image
UTRph 
4 months ago

Bryan Oldham has been our service advisor for several years. My wife always has many concerns and questions and Mr. Oldham very patiently answers them. We appreciate his professionalism and dedication for helping us. 

Business response:

I just really appreciate the outstanding service that I received today. My advisor, Bryan Oldham, who knows me and my wife by name, was ready for me when I arrived early to my appointment. He got my service paperwork ready very quickly and immediately arranged transportation for me with Alto. My experience with Alto, both going home and coming back to the dealership, was excellent. The work done on our Cadillac was finished much more quickly than I anticipated. I was helped promptly by a very friendly and polite cashier and ... read more

kdmcmillon's profile image
kdmcmillon 
4 months ago

Bad communication Was notified that my car was going to be kept over the weekend. 

Business response:

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,283 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.