This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Best Caddy Dealership (sales and service) in DFW. Service reps kept us apprised of the progress the entire time.
Business response:
Thank you for your review and for recognizing our team's dedication to excellence. It means everything to hear that you consider Crest Cadillac the top choice for both sales and service throughout the area. We take great pride in maintaining clear communication with our customers, and we're delighted that our service representatives consistently updated you on your vehicle's progress. Your trust in our team motivates us to continue delivering the exceptional experience that sets us apart in the region.
They didn't pressure me into anything. They were able to accommodate every request and get my payments where I wanted them. They also gave a lesson on the new car and gave me a fair price on my trade.
Business response:
We are utterly delighted to hear about your wonderful experience with us! It's fantastic that our team created a comfortable environment where you felt supported rather than pressured throughout your visit. We take great pride in working with our customers to find solutions that meet their specific needs and budget requirements. We're also pleased that you found value in both the vehicle orientation and the trade-in process. Your satisfaction means everything to us at Crest Cadillac, and we appreciate you taking the time to ... read more
Very attentive to our needs Communication and professionalism and very knowledgeable and is always available to answer any questions
Business response:
Thanks for highlighting our team's attentiveness and dedication to meeting your needs. We're thrilled that our communication style and expertise made such a positive impression on you. It means everything to us at Crest Cadillac when customers feel supported and confident that their questions are always welcomed and thoroughly addressed. Your feedback about our team's availability and professional approach truly makes our day.
My battery died unexpectedly and Ty immediately helped me get set up with a loaner asap the next morning ...Monica helped me that morning and got it replaced super fast. I was so thankful
Business response:
Thank you for your review! We understand how stressful it can be when your battery fails without warning, and we're so glad our team could quickly arrange a loaner vehicle for you the following morning. It's wonderful to hear that the battery replacement was handled efficiently and that you felt supported throughout the process. Your experience reflects exactly what we strive for at Crest Cadillac - being there when our customers need us most and making things right as quickly as possible. We truly appreciate you taking the ... read more
Great customer service and Jenny was helpful in getting me a good deal and price on my vehicle.
Business response:
We are ecstatic to hear about your wonderful experience with us! Your feedback about receiving excellent customer service truly means the world to us. We're thrilled that our team member was able to assist you in finding a great deal and competitive pricing for your new vehicle. It's fantastic to know that we could provide you with the helpful support you needed throughout your car buying journey. Thank you for taking the time to share your positive experience - reviews like yours help us continue delivering the quality serv... read more
Follow up and making sure the problem was fixed Helped get us multiple loaner cars
Business response:
We are grateful for your positive feedback about our follow-up service and commitment to resolving your concerns. It's wonderful to hear that our team stayed engaged throughout the process to ensure everything was properly addressed. We're also pleased that we could provide you with multiple loaner vehicles during your service experience. Your satisfaction is our priority, and we truly appreciate you taking the time to share how Crest Cadillac supported you. Thank you for choosing us for your automotive needs.
Worked with Logan, He’s a great Service Advisor! will have to bring car back in.
Business response:
Thank you for your review and for highlighting your positive experience with our service team. We're delighted to hear that you found our service advisor to be so helpful during your visit. Your feedback means a great deal to us. We understand you'll need to return with your vehicle, and we look forward to assisting you once again.
Shawn and team are always courteous and keep my vehicle in top shape! I appreciate Crest!
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your kind words about the courteous service and how well we maintain your vehicle truly mean the world to us. It brings us great joy to know that you feel valued and that we consistently meet your expectations. We're honored to have earned your appreciation and look forward to continuing to provide you with the exceptional care you deserve.
Great service and friendly personnel. Take care of items requested and give suggestions of other services recommended but not pushy.
Business response:
Thank you immensely for sharing your positive experience with us. We are delighted to hear that you found our team to be welcoming and helpful throughout your visit. It means a great deal to know that we addressed everything you needed while offering thoughtful recommendations without any pressure. Your feedback reinforces our commitment to providing excellent customer service. We truly appreciate you choosing us and look forward to serving you again in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,621 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.