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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Whenever I take my car in the situation is always resolved in a very timely and courteous manner.
Business response:
Thank you for sharing your experience with us. We truly appreciate that you continue to trust us with your vehicle's care. It's wonderful to hear that our team consistently handles your service needs with efficiency and professionalism. Your confidence in our ability to resolve issues quickly while maintaining courteous service means everything to us at Crest Cadillac. We look forward to continuing to provide you with the reliable service experience you've come to expect.
Easy in and out. No problems. All staff did a great job and it was a great experience .
Business response:
We are delighted to hear about your smooth and hassle-free visit with us. It means so much to know that our team provided you with excellent service and made your experience a positive one. Your feedback about the seamless process and our staff's performance is truly valued. We appreciate you taking the time to share your experience.
He took me without an appointment and fixed everything quickly. Then I get a beautiful clean car back. Top rate service.
Business response:
We are utterly delighted to hear about your wonderful experience. Your feedback about receiving prompt service without needing to schedule ahead really means a lot to us. We're thrilled that our team was able to address all your needs efficiently and that you were pleased with how well your vehicle was cleaned and cared for. Providing exceptional service is what we strive for every day, and knowing that you felt we delivered top-quality results makes our efforts worthwhile. We truly value customers like you who take the time... read more
Crest has been helpful in maintaining my 2019 Escalade from purchase from Crest to the present. Logan has been most helpful since he took over as my contact.
Business response:
Thank you for sharing your experience with your Escalade service and for being a valued customer since your purchase. We're delighted to hear that our team has consistently supported you with maintaining your vehicle over the years. It's wonderful to know that Logan has made such a positive impact as your service contact and has been able to provide you with the helpful assistance you deserve. Your loyalty and trust means everything to us, and we look forward to continuing to serve you and your Escalade for many years to com... read more
Armond helps to smooth out the rough edges. My car, the app, the automated texts from service, GM Rewards, and other things are typically unaligned. This can be frustrating for the customer. But Armond worked hard to serve me.
Business response:
Thank you for sharing your experience with us. We understand that coordinating between your vehicle, the app, automated service communications, and rewards programs can sometimes feel disconnected, and we genuinely appreciate your patience with these challenges. It's wonderful to hear that Armond was able to provide the dedicated service you deserved and work diligently to address your needs. Your feedback about the various systems helps us understand where we can improve the overall customer experience. We're grateful to ha... read more
He was very responsive and able to get my car taken care of Very impressed with him
Business response:
Your positive feedback means so much to us at Crest Cadillac. We're delighted to hear about the exceptional responsiveness you experienced and how well your vehicle was handled. It's wonderful to know that the level of care and attention you received left such a strong impression. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with outstanding service for all your automotive needs.
Excellent experience with quick service. Logan did a good job at communicating and keeping me informed. He went above and beyond to make my experience great.
Business response:
We are overjoyed to hear about your outstanding experience with our team. Your feedback about receiving prompt service and excellent communication throughout your visit means so much to us. We're thrilled that Logan provided exceptional care by keeping you well-informed and going the extra mile to ensure your experience exceeded expectations. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.
Absolutely thrilled with my experience at Crest Cadillac of Frisco, and I can't thank Keilyn Michaelis enough! From the start, Keilyn has an incredible personality and was very helpful and attentive to my needs. I was looking for a very specific Escalade with a set of features, and Keilyn went above and beyond to source the perfect one from their huge inventory. Her communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I... read more
Business response:
We are elated to hear about your wonderful experience with us! Your enthusiasm for your new Escalade truly brightens our day. We're delighted that Keilyn provided such exceptional service by being attentive to your specific needs and going the extra mile to find the perfect vehicle from our extensive selection. It's fantastic to know that the communication throughout your purchase was excellent and that everything went smoothly for you. Your satisfaction with both your new vehicle and the entire team means everything to us. ... read more
My car still does not ride like it should. Its choppy and rough for a Cadillac. It rode better after I had it there 2 weeks ago and paid for an alignment, road force and oil change. After my last to visits its rougher. Supposedly they checked the balancing of the tires. They should have rebalanced and made sure all of weights were same kind. So not truly sure what happened. The mechanics do not appear to perform the side. Made call to Cadillac Corporation to add to existing case.
Business response:
I wish work that is performed that all mechanics had the same skills and the outcome was 100%.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,622 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.