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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,269 reviews
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lillianweaver's profile image
lillianweaver 
5 months ago

On time. Knowledgeable. Great customer service. Crest Cadillac always delivers phenomenal customer service. Everything was scheduled on time, and Logan McPherson was knowledgeable and quick to reply. 

Business response:

Thank you for sharing your wonderful experience with our team. We're truly delighted to hear that our service met your expectations with timely scheduling and knowledgeable staff. Your recognition of our commitment to delivering exceptional customer service means everything to us. We take great pride in ensuring every appointment runs smoothly and that our team provides the expertise you deserve. At Crest Cadillac, we strive to maintain these high standards in every interaction, and feedback like yours motivates us to contin... read more

Design's profile image
Design 
5 months ago

My experience was excellent. Shawn helped me choose the best tires for my vehicle and the work was performed on time and perfect. 

Business response:

Thank you for the excellent review! We're delighted that Shawn helped you find the perfect tires and completed the work on time. We appreciate your feedback and look forward to serving you again. 

Nate's profile image
Nate 
5 months ago

My service advisor Shawn was great. He communicated with me on all issues and ensured that my car is fixed properly. 

Business response:

Thank you for sharing your positive experience! We're delighted to hear that Shawn provided excellent communication and ensured your vehicle received proper care. We appreciate you recognizing outstanding service and look forward to serving you again. 

NATASHAJAMAL24's profile image
NATASHAJAMAL24 
5 months ago

Quick service, great communication They were both friendly, communicated well and the overrall process was smooth 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you found our service efficient with excellent communication. Your kind words about our friendly team and smooth process mean a great deal to us at Crest Cadillac. 

NOZBUN's profile image
NOZBUN 
5 months ago

Greg is very friendly and took the time to answer all my questions. Gave me his card and let me know anytime I had a question to reach out. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Greg provided such friendly service and took the time to answer all your questions. Your kind words about our commitment to customer care mean so much to us at Crest Cadillac. 

MAYFIELDS5's profile image
MAYFIELDS5 
5 months ago

I had an appt and they were ready for me when I got there. Bryan checked in my car and arranged for someone to take me home. My car was ready in record time. Bryan called to let me know it was ready and arranged for a ride to take me to Crest. My car was beautiful and I drove home. 

Business response:

We're thrilled to hear about your outstanding experience! It's wonderful that Bryan and our team could coordinate your transportation and complete your service quickly while maintaining high standards. Thank you for sharing your feedback - it means the world to us and motivates our team to continue delivering exceptional service. 

Venkat's profile image
Venkat 
5 months ago

Nothing more to add . All good Was able to get the car checked quickly 

Business response:

Thank you for the positive feedback! We're thrilled we could get your car checked quickly and efficiently. Your satisfaction means a lot to our team at Crest Cadillac, and we look forward to serving you again! 

JIM.MOTES's profile image
JIM.MOTES 
5 months ago

My Service Manager - Greg Vetrano was excellent. Got the work done, made sure everything was done right, and was prepared when I walked in. 

Business response:

We're thrilled to hear about your outstanding experience with Greg! He provided exactly the thorough and well-prepared service that makes all the difference. Your feedback means a great deal to us at Crest Cadillac. 

Jdshopay's profile image
Jdshopay 
5 months ago

Great Great service experience in facilities. It was a wonderful thing. I love the refreshments and my car was clean and the work was performed with excellence 

Business response:

Thank you for your wonderful feedback! We're thrilled that you had an exceptional experience with our facilities, enjoyed the refreshments, and were pleased with the quality of work and clean vehicle. Your positive review motivates our entire team to continue delivering outstanding service. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,269 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 8:30 a.m.