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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Quick and impressive service. Great experience. I will definitely be back for my services on my vehicle.
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about the quick and impressive service truly means a lot to us. We understand how important it is to have efficient service when caring for your vehicle, and we're pleased we could deliver that for you. We look forward to serving you again for all your future vehicle service needs.
Awesome No The service at Crest is amazing, but I will tell you this the surveys are xxxxing stupid and you need to stop. People are too busy with their lives to be giving you stupid xxxxing feedback. It's enough to make me a little upset and move elsewhere.
Business response:
We are absolutely thrilled to hear that you find our service amazing. Your positive feedback about our team's dedication means so much to us. We truly understand your perspective regarding survey frequency and appreciate you taking the time to share this honest feedback with us. Your input about finding a better balance helps us understand what works best for our valued customers. We genuinely value your business and want to ensure every aspect of your experience with us feels right.
Always taken care of. Goes above and beyond with great care in making sure I am taken care of
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving exceptional care mean the world to us. It brings us great joy to know that our commitment to going the extra mile has made such a positive impact on your visits. We truly value your trust and look forward to continuing to provide you with the outstanding service you deserve.
Wonderful service. Focused on my needs and delivered as promised. Will return again in the future.
Business response:
We are elated to hear about your positive experience with our service. Your feedback about how we focused on your specific needs and delivered on our promises means everything to us. Knowing that you felt well taken care of and that we met your expectations is exactly what we strive for with every customer. We truly appreciate your trust and look forward to serving you again when you return in the future.
Keilyn made the car-buying process easy and stress-free. They were friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right vehicle. Great communication and a smooth overall experience. Highly recommend Keilyn at Crest!
Business response:
We are pleased to hear about your wonderful experience with our car-buying process. It sounds like you received exactly the kind of supportive and knowledgeable service that makes all the difference when finding the right vehicle. We truly value customers who take the time to share their positive experiences, especially when they highlight the genuine care and professional approach that our team provides. Your feedback about the smooth communication and stress-free experience means so much to us at Crest Cadillac. Thank you ... read more
Logan was great as always. Logan had all the repairs lined out and the communication was great
Business response:
We are absolutely thrilled to hear about your positive experience with us. It sounds like Logan provided exceptional service by organizing all the repairs thoroughly and maintaining excellent communication throughout the process. Your feedback about the quality of service and clear communication means so much to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and attention.
Crest has always been my go to dealership service department. Guys like Shawn Barron and Dean Robbins make a quality dealership.
Business response:
We are grateful for your continued trust in choosing our service department as your go-to destination. Your loyalty means everything to us, and we're thrilled to know that our team members have consistently delivered the quality experience you deserve. It's wonderful to hear that you've had such positive experiences with our staff - they truly are what make our dealership special. We look forward to continuing to serve you with the same level of excellence you've come to expect.
Best Caddy Dealership (sales and service) in DFW. Service reps kept us apprised of the progress the entire time.
Business response:
Thank you for your review and for recognizing our team's dedication to excellence. It means everything to hear that you consider Crest Cadillac the top choice for both sales and service throughout the area. We take great pride in maintaining clear communication with our customers, and we're delighted that our service representatives consistently updated you on your vehicle's progress. Your trust in our team motivates us to continue delivering the exceptional experience that sets us apart in the region.
They didn't pressure me into anything. They were able to accommodate every request and get my payments where I wanted them. They also gave a lesson on the new car and gave me a fair price on my trade.
Business response:
We are utterly delighted to hear about your wonderful experience with us! It's fantastic that our team created a comfortable environment where you felt supported rather than pressured throughout your visit. We take great pride in working with our customers to find solutions that meet their specific needs and budget requirements. We're also pleased that you found value in both the vehicle orientation and the trade-in process. Your satisfaction means everything to us at Crest Cadillac, and we appreciate you taking the time to ... read more
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
Crest Cadillac is closed now. It will open at 8:30 a.m.