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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,621 reviews
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riellybailey's profile image
riellybailey 
6 months ago

Greg is the best! My experience at Crest was wonderful. Customer service is amazing as always 

Business response:

We are delighted to hear about your wonderful experience with us! Your kind words about the exceptional customer service mean so much to our team. We truly appreciate you taking the time to share your positive feedback, and we look forward to continuing to provide you with the outstanding service you deserve. 

LLOY89's profile image
LLOY89 
6 months ago

I have been dealing with Greg for about 2 years now with all my concerns, or any questions I have in regards my truck. Let me tell you. The way he handles his customers is top notch. This guy is as solid as anyone could ask for. Great planner, transparent, sends updates, respectful,reminds you of upcoming services needed. No matter how busy he is, he makes sure to circle back around to you if he is unable to help at the time. Great addition to Cadillac. He is who I look for at all times, when it comes to my vehicle. I'm sure... read more

Business response:

Your positive feedback about your experience over the past two years means so much to us. We understand how important it is to have someone who handles your concerns with care and keeps you informed about your truck's needs. It's wonderful to hear that you've found the level of service you deserve - someone who is transparent, sends regular updates, and always circles back to ensure your questions are answered. We truly value customers like you who take the time to recognize outstanding service. Your trust in bringing your v... read more

SPICE_72J's profile image
SPICE_72J 
6 months ago

Quick and impressive service. Great experience. I will definitely be back for my services on my vehicle. 

Business response:

We are honored to hear about your positive experience with our service team. Your feedback about the quick and impressive service truly means a lot to us. We understand how important it is to have efficient service when caring for your vehicle, and we're pleased we could deliver that for you. We look forward to serving you again for all your future vehicle service needs. 

Jderuby's profile image
Jderuby 
6 months ago

Awesome No The service at Crest is amazing, but I will tell you this the surveys are xxxxing stupid and you need to stop. People are too busy with their lives to be giving you stupid xxxxing feedback. It's enough to make me a little upset and move elsewhere. 

Business response:

We are absolutely thrilled to hear that you find our service amazing. Your positive feedback about our team's dedication means so much to us. We truly understand your perspective regarding survey frequency and appreciate you taking the time to share this honest feedback with us. Your input about finding a better balance helps us understand what works best for our valued customers. We genuinely value your business and want to ensure every aspect of your experience with us feels right. 

jadediwan's profile image
jadediwan 
6 months ago

Always taken care of. Goes above and beyond with great care in making sure I am taken care of 

Business response:

We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving exceptional care mean the world to us. It brings us great joy to know that our commitment to going the extra mile has made such a positive impact on your visits. We truly value your trust and look forward to continuing to provide you with the outstanding service you deserve. 

gabby.deets's profile image
gabby.deets 
6 months ago

Wonderful service. Focused on my needs and delivered as promised. Will return again in the future. 

Business response:

We are elated to hear about your positive experience with our service. Your feedback about how we focused on your specific needs and delivered on our promises means everything to us. Knowing that you felt well taken care of and that we met your expectations is exactly what we strive for with every customer. We truly appreciate your trust and look forward to serving you again when you return in the future. 

khutcherson0's profile image
khutcherson0 
6 months ago

Keilyn made the car-buying process easy and stress-free. They were friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right vehicle. Great communication and a smooth overall experience. Highly recommend Keilyn at Crest! 

Business response:

We are pleased to hear about your wonderful experience with our car-buying process. It sounds like you received exactly the kind of supportive and knowledgeable service that makes all the difference when finding the right vehicle. We truly value customers who take the time to share their positive experiences, especially when they highlight the genuine care and professional approach that our team provides. Your feedback about the smooth communication and stress-free experience means so much to us at Crest Cadillac. Thank you ... read more

Jeff R.'s profile image
Jeff R. 
6 months ago

Logan was great as always. Logan had all the repairs lined out and the communication was great 

Business response:

We are absolutely thrilled to hear about your positive experience with us. It sounds like Logan provided exceptional service by organizing all the repairs thoroughly and maintaining excellent communication throughout the process. Your feedback about the quality of service and clear communication means so much to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and attention. 

washr2000's profile image
washr2000 
6 months ago

Crest has always been my go to dealership service department. Guys like Shawn Barron and Dean Robbins make a quality dealership. 

Business response:

We are grateful for your continued trust in choosing our service department as your go-to destination. Your loyalty means everything to us, and we're thrilled to know that our team members have consistently delivered the quality experience you deserve. It's wonderful to hear that you've had such positive experiences with our staff - they truly are what make our dealership special. We look forward to continuing to serve you with the same level of excellence you've come to expect. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,621 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.