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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I received excellent customer service. Shawn Barron is my service advisor. I notified me my vehicle had several recalls he was able to get me in the next day. The service was provided quickly and Shawn kept me updated throughout the process. They provided me a ride home while my call was being serviced. When I returned my car was washed and ready for pickup.
Business response:
Thank you for sharing your positive experience! We’re thrilled to hear that Shawn Barron provided excellent service and kept you informed every step of the way. It's great to know that we were able to address your recalls quickly and offer a ride home for your convenience. We’re also happy to hear your car was ready for pickup, cleaned and serviced. We truly appreciate your feedback and look forward to serving you again!
Monica was absolutely great as always. great customer service and focus. She is the best.
Business response:
Thank you so much for sharing your wonderful feedback! We’re so happy to hear that Monica provided you with excellent service once again. She truly strives to offer the best experience, and it’s fantastic to know she continues to meet your expectations. We’ll be sure to pass along your kind words to her! We look forward to serving you again soon.
My service appointment was handled very well and service at Crest Cadillac was excellent. Chase is a very helpful and polite advisor.
Business response:
Thank you for sharing your experience! We're pleased to hear that your service appointment at Crest Cadillac went smoothly and that you received excellent care. It's great to know that Chase was helpful and polite throughout your visit—he’s truly dedicated to making the process as seamless as possible. We appreciate your feedback and look forward to welcoming you back next time!
Good customer services. Thank you. Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.Good customer services. Thank you.
Business response:
Thank you for your feedback! We truly appreciate your kind words and are glad to hear you had a positive experience with our customer service. We look forward to serving you again soon!
Arrived on short notice and Jenny was able to put a great deal together very quick.
Business response:
Thank you for sharing your experience! We're glad to hear that Jenny was able to step in on short notice and put together a great deal so efficiently. Her ability to move quickly while still delivering quality service is something we’re proud of. We appreciate your kind words and look forward to serving you again!
Great Service department! I was on a time crunch and Steven got a lot of work done before I needed my car back. Great communication too
Business response:
Thank you for sharing your experience! We're so glad to hear that Steven was able to accommodate your time crunch and get everything done efficiently. We always aim for great communication, and it's fantastic to know that it made a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future!
Extremely professional and cared about my needs. Rachid was helpful and made the transaction very smooth and painless.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Rachid was professional and attentive to your needs, making the transaction smooth and painless. We truly appreciate your feedback and look forward to serving you again!
Chris made my service visit very easy and efficient. I got a loaner car, it took very little time and my tire issue was explained to me in a very satisfactory manner. Thank you.
Business response:
Thank you for your feedback! We're so glad to hear that Chris made your service visit easy and efficient. It's great that the loaner car worked out well and that your tire issue was clearly explained. We appreciate your kind words and look forward to assisting you again!
Outstanding sales associate and sales manager, Joshua Gabbai; felt I got a better than fair deal on both my trade and the new (used) vehicle. My 2nd purchase from Crest. They are that good!
Business response:
We’re so glad to hear about your positive experience with Joshua and our team! It’s great to know you’re happy with both your trade and your new vehicle. Thank you for choosing Crest again—we look forward to serving you in the future!
Crest Cadillac has a 4.7 star rating with 11,224 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.