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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jay is the absolute best. Myself and my family will never purchase a car thats not from him. 100% best experience ever
Business response:
We are utterly delighted to hear about your outstanding experience with our team. Your loyalty and trust mean everything to us, and we're honored that you and your family have chosen to make Crest Cadillac your go-to destination for vehicle purchases. Having customers who feel so confident in our service that they wouldn't consider going anywhere else is the highest compliment we could receive. We're thrilled that your experience exceeded expectations and look forward to continuing to serve you and your family for many years... read more
I just had my oil changed it tires rotated. Everyone was very pleasant and helpful.
Business response:
We are overjoyed to hear about your positive experience with your recent service visit. It's wonderful to know that our team provided pleasant and helpful assistance while taking care of your oil change and tire rotation. Your feedback about our staff's approach means a great deal to us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again.
Greg is amazing as always! He's really the reason why I continue to get maintenance there
Business response:
We are delighted to hear about your wonderful experience with our service team. It's truly heartwarming to know that Greg continues to provide the exceptional care that keeps you coming back for your vehicle maintenance needs. Having team members who consistently deliver outstanding service and build lasting relationships with our customers is what makes all the difference. Your loyalty means everything to us, and we're grateful that you trust us with your automotive care. We look forward to continuing to serve you with the ... read more
Excellent service and nice people. Done I have said all that I have to say
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving excellent service and working with nice people truly mean the world to us at Crest Cadillac. We understand that great service makes all the difference, and we are delighted that our team was able to provide you with the quality experience you deserved. Your feedback motivates us to continue delivering the same level of care and professionalism to every customer who walks through our doors. Thank you for taking th... read more
The service was efficient and I was kept informed of the progress. I also used the valet service.
Business response:
We are absolutely thrilled to hear about your positive experience with us. Your feedback about our team keeping you well-informed throughout the entire process means so much to us. We understand how important clear communication is when you entrust us with your vehicle. It's wonderful to know that you found our service to be efficient and that you also took advantage of our convenient valet service. Your trust is truly appreciated, and we look forward to continuing to provide you with the excellent service you deserve.
Great experience having my car serviced at Crest. They sent a calendar invite to block date and time and completed the work when promised.
Business response:
We are thrilled to hear about your positive experience with our service team. Your satisfaction with the scheduling process and our ability to complete the work as promised means everything to us. We understand how valuable your time is, and we're pleased that our calendar invitation system helped make the process convenient for you. Thank you for taking the time to share your feedback about your visit - it truly helps us continue providing excellent service to all our customers.
Crest Service Department was slammed the day I went. But, Logan, my service manager, kept his composure the whole time. As always, he was courteous, informative, and efficient. He listened closely when I explained the problem(s), and knew what to do for each one.
Business response:
Your positive feedback about our service department truly means a lot to us. We understand that busy days can create challenging situations, and we're delighted to hear that Logan maintained his professionalism throughout your visit. His ability to listen carefully to your concerns and provide knowledgeable solutions reflects the high standards we strive to maintain. We're grateful that despite the hectic atmosphere, you experienced the courteous and efficient service that defines our commitment to every customer. Your recog... read more
Greg is the best! My experience at Crest was wonderful. Customer service is amazing as always
Business response:
We are delighted to hear about your wonderful experience with us! Your kind words about the exceptional customer service mean so much to our team. We truly appreciate you taking the time to share your positive feedback, and we look forward to continuing to provide you with the outstanding service you deserve.
I have been dealing with Greg for about 2 years now with all my concerns, or any questions I have in regards my truck. Let me tell you. The way he handles his customers is top notch. This guy is as solid as anyone could ask for. Great planner, transparent, sends updates, respectful,reminds you of upcoming services needed. No matter how busy he is, he makes sure to circle back around to you if he is unable to help at the time. Great addition to Cadillac. He is who I look for at all times, when it comes to my vehicle. I'm sure... read more
Business response:
Your positive feedback about your experience over the past two years means so much to us. We understand how important it is to have someone who handles your concerns with care and keeps you informed about your truck's needs. It's wonderful to hear that you've found the level of service you deserve - someone who is transparent, sends regular updates, and always circles back to ensure your questions are answered. We truly value customers like you who take the time to recognize outstanding service. Your trust in bringing your v... read more
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
Crest Cadillac is closed now. It will open at 8:30 a.m.