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Crest Collision
- Body Shops
- Plano, TX
About this business
Location details
420 Lexington Dr., Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
2.5 Star : Likely to Recommend Can’t recommend my rep at crest, if they are assigned to him run 5 Star : Repair Quality Very good job on repair 0.5 Star : Customer Service Nevere followed through on promise of updates 5 Star : Returned Clean
1 Star : Likely to Recommend Unless they want to go through what i went than they are welcome to take the vehicle there. 1 Star : Repair Quality I have taken my car twice to get fixed for the same repair and still is the same. i have sent picture to the gentleman that helped in the process and have not received a message or email back. i need my vehicle fixed. Please 1 Star : Customer Service I expressed how I feel on my first answer. 2 Star : Returned Clean
0 Star : My Experience The hood does not line up properly and there is a large gap on the drivers side. The person who buffed it did a great job but was a little overzealous on the drivers side rear door handle and also the passenger side mirror. There are now large chips in those two places. The passenger headlight has scratches on the lens while the one it replaced does not; not sure if it was replaced with a used one or something. The hood alignment is particularly bad and stands out a LOT.
0 Star : My Experience The customer service representative did not keep me informed as to when the car would be ready. He also did not return my phone calls and I had to keep calling to get in touch with him. We have brought our cars to Crest Collision in the past and have always had a positive experience until now. 0.5 Star : Likely to Recommend 4 Star : Repair Quality 0.5 Star : Customer Service
2 Star : Likely to Recommend 5 Star : Repair Quality 1.5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service
0.5 Star : Likely to Recommend 1 Star : Repair Quality 1 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend 3 Star : Repair Quality 3 Star : Customer Service
2 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service
Frequently asked questions about Crest Collision
How is Crest Collision rated?
Crest Collision has a 4.7 star rating with 5,354 reviews.
When is Crest Collision open?
Crest Collision is closed now. It will open at 8:00 a.m.