This profile has been claimed by the business owner or representative.
Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Made and instant friend and bought a truck In today’s world where customer service is done by pressing a button on a phone and leaving a message or emailing, I’m going to take my hat off to Crest and the sales and service team. First and foremost was my salesman David Hooks, David made a random call to me because I was a previous customer and he was taking over for the prior salesman. From the moment I answered the call whether I bought a car or not I knew this was going to be a fun experience. I explained to David that I wa... read more
Business response:
We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that!
Love my 2015 Silverado!!! Everyone was very friendly and helpful. They actually tried to make the dealership experience less difficult than normal. Kenneth was very personable and stayed with me throughout the process. He even followed up with me after the sale. Very professional!
Business response:
Hello Coach! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Crest Auto Group!
Greatness! This is my 2nd lease with Infinity. I’ve worked with DJ both times. Great customer service! I felt like a person and not a number! Will recommended DJ and this dealership to anyone looking for a luxury vehicle.
Business response:
Thank you for your very kind words and the opportunity to build a long-lasting relationship with you!
Exceptional Service My daughter recommended me to Crest because of her experience a month ago, and I couldn’t be happier. From the moment we walked in it was wonderful service. She had worked with a Andrew at Cadillac, and he introduced us to Richie with Infinity. Richie found the exact car I wanted and we worked a deal. It is so luxurious and exactly what I’ve been wanting. Richie was fantastic and gave great customer service the whole time. Every person we came in contact with was wonderful. Nathan showed us how to work ev... read more
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Great place Great sales and service all the way. DJ is great for sales. Easy to work with. Best to know what you want ahead of time.
Business response:
Stevo, thank you for the review. DJ is such an asset to the team at Crest and we are so glad that you got the chance to work with him. Thanks for the feedback!
A+ Customer Experience Richie was incredible to work with! I was new to the car leasing experience, and he made the whole process so approachable. He took the time to understand what I was looking for and guided me every step of the way. I'll be highly recommending him to all of my friends/family, and look forward to working with him again in the future.
Business response:
Hello there! We are happy to hear that you enjoyed working with Richie during your time at Crest. Thank you for the kind feedback!
Good Service Everything was really simple and Ken was great when it came to getting the vehicle delivered. It would be nice if you’d make the review process easier.
Business response:
Kristin, thank you for the review! We are so glad to hear that you enjoyed your time at our dealership. Thank you for choosing Crest Auto Group!
Organized, professional, fair, honest and on point! From the moment Kenneth connected with us he was locked in and completely dedicated. We found him to be relaxed yet intensely dedicated to making us happy with a fair deal. It’s hard to encapsulate how awesome Kenneth is. He is exceptional at his job, and never made us feel pressured or stressed.
Business response:
Katy, thank you for the review! Kenneth and the team were glad to assist you during your time at Crest Auto Group!
Great experience from start to finish I reached out to Salesman David Hooks about a vehicle he advertised on social media. He promptly responded with all the information i was looking for. We got the sales process started over the phone, and, by the time i got to the dealership all i had to do was "dot the i's & cross the t's" on an awesome new truck! My truck was waiting for me, with a fresh immaculate detail and full tank of gas. David was professional, courteous, and made the buying process from Crest a first class experi... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,238 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.