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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good Service and friendly. I like that so much. Also i like car. Thanks so much.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and found our team friendly. We're also happy to know that you love your car! We truly appreciate your feedback and look forward to serving you again in the future.
Service Department staff is always attentive, precise in understanding customer concerns. I’m never worried regarding customer care.
Business response:
Thank you for your fantastic review! We're so glad to hear that our Service Department team consistently meets your expectations and makes you feel confident in your care. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service!
My purchase experience was HORRIBLE but the service dept, so far, has been top notch!
Business response:
Thank you for your honest feedback. We're sorry to hear that your purchase experience wasn't up to your expectations, but we're glad to hear that our service department has been top-notch for you. We truly appreciate your trust in us for your service needs and hope to continue improving your experience moving forward. If there's anything we can do to assist further, please don't hesitate to reach out!
I have been a Crest customer for years and will always be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest is always there. We have had a Crest Nissan, Crest Cadillac and mostly Crest Infiniti. You will not be disappointed with putting your trust in Crest.
Business response:
Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!
We always recieve the best serivce in Crest. People are friendly and proffesional and always do a great job
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive the best service at Crest. Our team takes great pride in being friendly and professional, and we truly appreciate your continued trust. We look forward to serving you again in the future!
Professional and efficient. Finance needs to provide a simple signed recap packet when customers close.
Business response:
Thank you for your feedback! We're pleased to hear that you found our team to be professional and efficient during your experience. We appreciate your suggestion regarding the finance process and will certainly take it into consideration. Providing a simple signed recap packet at closing can enhance our customer experience, and we’re always looking for ways to improve. Thank you for sharing your thoughts, and we hope to see you again in the future!
6+ years of satisfied service. CREST has some great personnel and always accommodating. Friendly and ready to assist which is what keeps me returning for service. I have a lot of choices that are much closer in my area but I trust CREST and when I leave I know my vehicle was given the upmost attention.
Business response:
Thank you so much for your loyalty and for sharing your wonderful experience with us! We are delighted to hear that you’ve received six years of satisfied service and that our team has consistently provided you with friendly and accommodating assistance. Your trust in us, especially when there are closer options available, means the world to us. We take pride in ensuring that every vehicle receives the utmost attention and care, and it's fantastic to know that you leave satisfied every time. We truly appreciate your continue... read more
Excellent customer service. Very flexible to meet my changing schedule. They were an absolute joy to work with.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent customer service and that our team was flexible in accommodating your changing schedule. It’s always our aim to provide a positive and enjoyable experience, and we’re glad that we succeeded in making your visit a joy. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!
The team was very polite and pleasant to deal with. Work performed was oil change, tire rotation, patch for flat and wash. With appointment, I waited three and half hours. I think that is longer than needed. Realized when I got home, one of the valve covers is missing. Other than that, a good experience, Nathen was great.
Business response:
We appreciate your detailed feedback and are glad to hear about the overall positive aspects of your service experience, particularly the team's politeness and Nathan's exceptional service. However, we are deeply concerned about the extended wait time of three and a half hours for routine maintenance, which is significantly longer than our standard service timeline. Additionally, the missing valve cover is unacceptable and requires immediate attention. We want to ensure that your vehicle is returned to you in perfect conditi... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,068 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.