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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,068 reviews
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JBRUCEELLIOTT's profile image
JBRUCEELLIOTT 
a year ago

Great working with the Crest Service department. Customer friendly and focused. Great customer communications and service! 

Business response:

We are thrilled to receive such positive feedback about our Service department. Your recognition of our team's commitment to customer-friendly service and excellent communication means a great deal to us. Our service team works diligently to ensure every customer receives attentive, professional, and focused support. We strive to make every interaction smooth, informative, and pleasant, and we're delighted that our efforts have made a positive impression on you. Thank you for taking the time to share your experience. Testimo... read more

jules_jorgenson's profile image
jules_jorgenson 
a year ago

I love this dealership. The customer service is the best ! I would highly recommend it to anyone looking for an Infiniti. 

Business response:

We are thrilled to read your wonderful review and truly appreciate your kind words about our dealership. Your positive feedback means a great deal to our entire team, who works diligently to provide exceptional service to each customer. We take pride in delivering outstanding customer experiences, especially when helping our clients find their perfect INFINITI vehicle. Your recommendation and enthusiasm are the highest compliments we could receive, and they motivate us to continue maintaining the high standards of service th... read more

fmcbride's profile image
fmcbride 
a year ago

Fast. Easy. Accommodating to my concerns. Fixed. Efficient. Friendly staff. Staff with sense of humor. 

Business response:

We're delighted to hear about your exceptional experience with our service team. Your review highlights exactly what we aim to deliver: fast, efficient service with a friendly and accommodating approach. Our staff takes pride in not only resolving automotive issues quickly and professionally but also creating a positive, welcoming environment. The fact that our team's sense of humor came through demonstrates our commitment to making the service experience as pleasant as possible. By addressing your concerns promptly and effe... read more

asadbhojani's profile image
asadbhojani 
a year ago

very pleased and satisfied with service. Traver was very helpful and explained everything and also took care of me very well with very much of his knowledge. Thank you for taking care of my needs. 

Business response:

Thank you for your wonderful feedback! We’re delighted to hear that you were very pleased and satisfied with the service you received. Traver's dedication to helping customers and his ability to explain everything clearly are truly valuable qualities, and we’re glad he could take such good care of you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! 

Vic's profile image
Vic 
a year ago

Our Crest dealership experience was great. David Nasuwa took very good care of us and we walked out with our dream car. Thank you for taking care of us and working with us. 

Business response:

Thanks Vic...glad we could help! 

OLIVERPHYLLIS1's profile image
OLIVERPHYLLIS1 
a year ago

Crest has always been the best dealership for me to work with, Sales and service are simply the best and they are genuine and consistent, in how they treat me as a long time customer. 

Business response:

Thank you for your kind words. We apreciate you! 

David Sink's profile image
David Sink 
a year ago

Does a good job connecting with customers and handling what they need. Tony Brown is a great consultant. 

Business response:

Thank you for recognizing Tony's exceptional customer service skills and dedication to meeting our customers' needs. We are proud of Tony's ability to connect with customers and provide personalized, attentive support during their service experience. Our team understands that great automotive service goes far beyond technical repairs - it's about building trust, listening carefully, and ensuring each customer feels valued and understood. Your feedback confirms that Tony exemplifies these core principles of our service philos... read more

SABRAHAM24's profile image
SABRAHAM24 
a year ago

Always a great experience, esp with Tony brown! ! Takes care of me every time! I appreciate him so much 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that you always have a great experience, especially with Tony. He truly embodies our commitment to excellent customer service, and we’re glad to know he takes great care of you. Your appreciation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future. If you need anything else, please don’t hesitate to reach out! 

KB's profile image
KB 
a year ago

Our salesman was very kind and personable upon greeting and throughout the journey at the dealership. It is great working with someone that is happy to be working. He was willing to assist in finding the best vehicle for our family. The owner was so kind as well, we appreciate his generosity. We met the service manager, he was great! I know the service will be amazing after speaking with this gentleman. 

Business response:

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our sales team and that our salesman was kind and personable throughout your visit. It's fantastic to know that he was dedicated to helping you find the best vehicle for your family. We truly appreciate your kind words about our owner and the service manager as well. Our team is committed to providing exceptional service, and your feedback motivates us to keep up the great work. If you have any further questions or need a... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,068 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.