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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,237 reviews
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donald.english's profile image
donald.english 
4 years ago

Great service. had no problems. Car was ready on time. Troy was very helpful. loaner car was great. The cost of service is kind of high, however it is worth it. 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

H's profile image
H 
4 years ago

Great experience all around! Service was great and job done well. 

Business response:

Thank you for your positive feedback! 

Bgolden's profile image
Bgolden 
4 years ago

AMAZING EXPERIENCE!!! Thank You, Thank you, Thank you!! Casey Little is a ROCK STAR and takes the greatest care of me and my vehicle EVERY SINGLE VISIT!!! 

Business response:

Thank you for your positive feedback! 

Senga's profile image
Senga 
4 years ago

I had excellent service with Jason at Crest Infiniti in Frisco. He was prompt and efficient. I would definitely continue to service my car at this location. Agnes C. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Chandru's profile image
Chandru 
4 years ago

Great experience , service advisor was great to get my vehicle done in 2 hrs and very quick in getting job done efficiently. I would recommend them 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

ronruss98's profile image
ronruss98 
4 years ago

Service performed on SUV. Work properly done and the time frame for completion was met by the service team. Had no issues whatsoever and was happy. 

Business response:

Never ending emails to do review after review. Seems a bit much. I was happy with the service, the service agent, Crest in general. 

Coughlan McMasterson's profile image
Coughlan McMasterson 
4 years ago

I love how owning an infiniti costs a lot more for fluid changes than those other affordable vehicle brands. God know i have too much money. Thanks for helping me part with it. service is what you pay for. 

Business response:

Hello, Coughlan. We aim for fair, competitive pricing on our vehicles, parts, and services. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience. 

TraceL's profile image
TraceL 
4 years ago

Twice, I’ve had the opportunity to work with Casey Little. Positive, knowledgeable and professional! A true asset to Crest Service Department. Thank You Casey 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

rcalaimo's profile image
rcalaimo 
4 years ago

Found a new service representative and I will stay with him for service. He was able to take care of a problem I requested to be checked last time . No 

Business response:

Great Service at Crest Infiniti! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,237 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.