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Crest Nissan of Frisco

4.5

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.510,974 reviews
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Kbax727's profile image
Kbax727 
7 years ago

Super experience with Melissa Crest always takes care of my car in a very pleasant way! Melissa my service adviser took my appointment and was there waiting for me. She explained everything about my service that my car was getting and covered the prices!! She delivered my car clean and ready to go. I will be back! 

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Gary S 
7 years ago

Personality Dude I like the way the service dept tracks and advises on maintenance. I also thought Terry was a great guy to work with. He seemed to care about the customer. 

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Felly 
7 years ago

Perfect! I was really nervous as it was my first time taking my car in. They were very friendly, explained what they woyld be doing, made sure I was comfortable and my car looked and ran great afterward! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Shay Ford 
7 years ago

Great customer service I had an awesome car buying experience. Richie was very patient with me and had great customer service. This is my 3rd Nissan purchase and the was by far the best car buying experience. 

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Lexie 
7 years ago

Lack of customer interaction My service advisor had a lack of customer interaction with my car experience. The cashier was great and took the time to explain what was diagnosed on my car. He was very professional and courteous. I am uncertain if it was after the price quote the advisor gave me and I told him that the price was too expensive. He did called me back with a cheaper rate. I then realized that I had the extended warranty on my car. But his whole attitude changed. 

Business response:

Hello, we take customer satisfaction very seriously here at Crest Nissan, and we’d love to hear more about your experience. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com so we can discuss your experience. 

BradySmith45's profile image
BradySmith45 
7 years ago

Quick recall done well Brought my 2015 Altima in for a recall and they took care of it within a few hours along with a free shuttle ride back to my work and picked me up. All services come with a great car wash as well so that was nice. 

Jan47's profile image
Jan47 
7 years ago

Purchase of small SUV hybrid After looking at multiple vehicles at various dealerships, I discovered the Nissan Rogue hybrid at Crest Nissan in Frisco TX. To my surprise, I had a very pleasant purchasing experience. The sales and finance people were friendly, knowledgeable, accommodating and, most importantly, trustworthy. I couldn’t be happier with my purchase and would recommend them highly. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Lola123 
7 years ago

Excellent Andy always makes me feel important and takes great care of my vehicle. Andy never tries to upsell me on things I don’t need. 

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bocceking68 
7 years ago

Happy Customer Out sales representative Carlos was outstanding. Very knowledgeable of the car and the options. He made the process enjoyable. This is my second purchase from Creat Nissan. 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.5 star rating with 10,974 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open at 7:00 a.m.