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Crest Nissan of Frisco

4.5

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.510,974 reviews
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Kappa 
7 years ago

Service I can always trust my car with Erica in service. She’s honest and always aware of the status of your car. She always looking for ways to make your experience pleasure even if the information is not what you to hear. I have work with other service advisors , but Erica has been most constant 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Snooperman 
7 years ago

Fantastic! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Senior golfer 
7 years ago

Great service Andy Truong gave me truly exceptional service on finding and replacing a faulty radar module. He was very professional and personable and made this service of my Nissan Marano go very smoothly. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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maryhh1 
7 years ago

Great service Was early for my service appointment, they took me and got things moving quickly. Everything was explained to me as we went along and I was out of there in a timely manner! Love this group! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Sashlee 
7 years ago

Wonderful experience Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my truck back every time. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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CAppleberry 
7 years ago

Amazing experience Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professional and they didn’t use a basic model vehicle for shuttle they move you in a nice vehicle. My service manager Melissa was simply outstanding. She stayed in contact with me the entire time my vehicle was there and even spot checked the car wash at the end. No hassle if with unneeded services either. Great experience. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Frisco Customer 
7 years ago

Nissan Leaf Service! Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection service and report out. Good Luck! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Christx0277 
7 years ago

Please read before going in! We have purchased 3 vehicles from this dealership. Our latest was a certified pre-owned Maxima. There were a couple of items I had issues with, mostly minor items. They were very attentive to my issues and did everything they could to ensure we were happy with our purchase. As of now we are happy. With this vehicle and this dealership. 

Business response:

Hi, Chris. I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. I would like to speak with you about your concerns and see if there’s anything we can do to address them. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com. 

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Tallon24 
7 years ago

Carlos was great. Carols was great. No pressure. Easy to talk to. Knowledgeable and if he didn't know the answer he found someone who did. The sale was quick and easy. Highly recommended. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.5 star rating with 10,974 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open at 7:00 a.m.