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Crest Nissan of Frisco

4.5

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.510,974 reviews
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Sapphire's profile image
Sapphire 
7 years ago

Service Always good service. Little disappointed this time, but was promised a free car detail. I hope they keep their word. I did ask to be out within 2 hours, and I was there exactly 2 hours. Had and oil change, tire rotation and inspection, but they did wash the car as promised. Started out with Terry and Erica finished things up. They were both very nice. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Tieribenge's profile image
Tieribenge 
7 years ago

Crest Nissan Frisco I have bought my last 2 cars new from AutoNation Nissan Lewisville, but this time I bought a used vehicle from Crest Nissan Frisco. 6 months in I needed a repair done, but it ended up being a small repair. I worked with Drake, and he kept me posted with updates, pricing and even test drove the vehicle with me so he could see what was wrong with my car. The experience was overall great and I will continue to work with Drake as my service advisor going forward. The only thing I would change about this exper... read more

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Cbc10spro 
7 years ago

Terry Black is awesome Great experience having a recall taKen care of. It was fast and great communication. Everyone was friendly. 1 negative was I overheard someone talking about a customer complaint. They were speaking poorly about a lady customer with a bad attitude. They should keep those thoughts to them self. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Alav 
7 years ago

Service MPP Billy was really friendly and kind. He gave me a very accurate estimate of how long things would take. He contacted MPP to make sure would cover things. I appreciate his help and concern for my vehicle. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Joe G 
7 years ago

Very good service This Nissan dealership has nice amenities and they keep you well informed while they are servicing your vehicle. Alyssa is very pleasant and kept me informed throughout the time I was there. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Jen1975's profile image
Jen1975 
7 years ago

Super Service Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty of problem 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Tammyp 
7 years ago

Service - Seat Repair I had to get my leather seat repaired again. They went above and beyond to repair it in an efficient and timely manner. Great work! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Satisfied Customer 
7 years ago

My first service appointment I had my first service appointment and in addition to the checkup I wanted them to look at the sensors for the automatic breaking, as it has applied itself several times for no reason. I dropped the car off and went to lunch. When I came back 2 hours later, they were still researching the issue. Since this has only happened a handful of times in the past 8 months, I understood that it was taking time to research. Once they realized that it was still going to be awhile longer, they had someone dri... read more

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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River1 
7 years ago

Service Always have Andy take care of my service. He takes care of all the little details, explain what is being done and the reason for doing it 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.5 star rating with 10,974 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open at 7:00 a.m.