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Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,088 reviews
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Lynwi's profile image
Lynwi 
a year ago

Very kind, very personal and everybody there was upbeat and very knowledgeable. The repair person Informed me of the time it was going to take to finish my car, because of all the work I wanted done. Will be 4 hours and it was actually 4 hours. 

Business response:

Thank you for taking the time to share your experience! We're thrilled to hear that our team was kind, knowledgeable, and kept you informed throughout the process. We pride ourselves on providing transparent and reliable service, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! 

hjoseph197's profile image
hjoseph197 
a year ago

Great service department and service adviser Ly is the best. Highly recommend this particular dealership. 

Business response:

Thank you for your kind words! We're so glad to hear that you had a great experience with our service department and that Ly provided you with the excellent service we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future! 

Jenleakel's profile image
Jenleakel 
a year ago

It was a quick and easy process. Both the sales and finance departments were very helpful and attentive. 

Business response:

We're so glad to hear that your experience was quick and easy! Our sales and finance teams work hard to provide helpful and attentive service, and it’s great to know they made your process smooth. Thank you for choosing us—we appreciate your support and look forward to assisting you again in the future! 

Jonathan.baseman's profile image
Jonathan.baseman 
a year ago

Mario was outstanding. He is very professional and does an outstanding job and knows how to take care of his customers. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Mario provided outstanding service and took great care of you. Your kind words mean a lot, and we'll be sure to share your feedback with him. We look forward to serving you again! 

Carlalaird90's profile image
Carlalaird90 
a year ago

Excellent service very helpful staff pleasant environment will differently tell friends and family about my experience 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that our team provided excellent service and that you found the environment pleasant. It means a lot to us that you would recommend us to your friends and family. We look forward to serving you again in the future! 

jose's profile image
jose 
a year ago

The attention and service provided were excellent. They are always eager to meet requirements and answer any questions. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our team was able to meet your needs and answer all of your questions. We look forward to serving you again in the future! 

Maryj0722's profile image
Maryj0722 
a year ago

A great place to go, if needing a vehicle! Hassle free and FABULOUS customer service! 

Business response:

Thank you for your enthusiastic recommendation! We're thrilled that your vehicle purchasing experience was not just positive, but truly outstanding. Your description of our dealership as hassle-free with "FABULOUS customer service" perfectly captures our commitment to making the automotive buying process smooth, enjoyable, and customer-focused. We understand that purchasing a vehicle can often feel stressful, so hearing that we've created a comfortable and pleasant experience is incredibly rewarding. We pride ourselves on de... read more

Sydney Williams's profile image
Sydney Williams 
a year ago

Prioritizes appointments. Friendly customer service. Other dealerships will have you waiting 3 hours for a simple oil change. Crest Nissan will have you in an out quickly. 

Business response:

Thank you for your excellent review highlighting our commitment to efficient, customer-focused service. We take pride in prioritizing appointments and ensuring our customers' time is respected, which sets us apart from other dealerships. Your recognition of our quick turnaround, particularly for routine services like oil changes, is exactly the standard of service we aim to deliver. We understand that our customers' time is valuable, and we work diligently to minimize wait times without compromising the quality of our work. ... read more

kimley.ingram's profile image
kimley.ingram 
a year ago

Brandon was excellent! He kept me informed and was pleasant to speak with. I had truly gave up on Nissan customer service from visiting other Nissan in the area. But the customer service from Brandon and the others I spoke with was unmatched. Crest Nissan is my new and only dealership I will be visiting for service! Thanks 

Business response:

Thank you so much for your wonderful feedback! We're thrilled to hear that Brandon provided you with excellent service and kept you informed throughout your experience. It’s also fantastic to know that you found our customer service unmatched compared to your previous experiences at other dealerships. At Crest Nissan, we strive to create a welcoming and supportive environment for all our customers, and we're glad that Brandon and our team were able to restore your faith in Nissan customer service. Your satisfaction means eve... read more

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,088 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is open now. It will close at 9:00 p.m.