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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jordan is always prepared and has a good handle on what the costs will be. He alerts you to any problems that arise
Business response:
We are elated to hear about your positive experience with our service team. Having a team member who comes well-prepared and provides clear cost estimates makes such a difference in building trust with our customers. We're particularly pleased that you found the communication about any unexpected issues to be timely and transparent. Your feedback reinforces our commitment to delivering knowledgeable service and honest communication throughout every visit. Thank you for taking the time to share your experience.
Small tape replacement, excellent service thanks at Jasmine. Very attentive to my needs. Thanks guys!
Business response:
We are delighted to hear about your positive experience with the small tape replacement service. It's wonderful to know that our team member provided excellent attention to your specific needs and made sure you were well taken care of. Your recognition of the attentive service means a great deal to us at Crest Volvo Cars. We truly value customers like you who take the time to share their experience with our service team.
Had a great experience purchasing the Volvo EX90 from Crest Volvo in December of 2025. Was a good deal and smooth transaction. Early days to comment on services department but so far so good.
Business response:
We greatly appreciate your wonderful feedback about your EX90 purchase experience. It's fantastic to hear that you found the transaction to be smooth and felt you received excellent value. We're delighted that your experience met your expectations so well. Your positive comments about the early interactions with our service team are encouraging, and we look forward to continuing to provide you with outstanding support for your new vehicle. Thank you for choosing us and for taking the time to share your experience.
The manager was able to listen to my concern regarding SRS which was keep coming after service also and was able to waive the fees for same service which was done a week before.
Business response:
We are ecstatic to hear about your positive experience with our management team. It's wonderful that our manager took the time to understand your SRS concerns and found a fair solution by waiving the fees for the recent service work. We truly value customers like you who communicate their needs clearly, and we're pleased we could resolve this matter to your satisfaction. Your feedback helps us continue providing the attentive service our customers deserve.
Ricardo Riojas and Jorge Ramírez were very easy to work with. They are very knowledgeable of the Volvo Product and helped me understand all the components I had questions about. I would definitely recommend them.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Ricardo and Jorge made your visit so positive by providing excellent support and sharing their expertise about our vehicles. It means a great deal to know that they took the time to thoroughly answer all your questions and help you understand every detail you were curious about. Your recommendation truly reflects the dedication our team has to ensuring every customer feels confident and well-informed. We appreciate your tru... read more
Facility clean atmosphere great. Mark my advisor professional, polite and efficient. I highly recommend Mark and Crest Volvo.
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our facility clean and welcoming. Your kind words about your advisor being professional, courteous, and working efficiently mean so much to our team. We truly appreciate you taking the time to recommend both your advisor and Crest Volvo Cars. Your positive experience reflects our commitment to providing excellent service, and we look forward to continuing to serve you in the future.
Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet!
Business response:
Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly app... read more
None at this time, please don't make me write a review for your survey
Business response:
We are happy to hear from you and understand your preference regarding surveys. Your time is valuable, and we appreciate you taking a moment to share your thoughts with us. At Crest Volvo Cars, we genuinely value all feedback from our customers, whether detailed or brief. Your experience matters to us, and we're grateful for the opportunity to serve you. Thank you for choosing us for your automotive needs.
Service team was excellent both Fabian’s and Bryan took care of the broken taillight without an appointment as we had limited time
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service team provided you with excellent care and was able to address your taillight issue promptly, even without a prior appointment. Understanding that you were working with limited time, we're glad our team could accommodate your needs efficiently. Your feedback about the quality of service you received means a great deal to us, and we appreciate you choosing Crest Volvo Cars for your automotive needs.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.